Petstuffgalore Reviews 144

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great savings quick delivery. Will be back for my small animal needs. Many thanks

Rated 4 out of 5 stars

We ordered a fairly large animal flap as the small "kitty-sized," one we had would not allow a rather portly Jack Russell to pass through.It arrived as promised with installation instructions etc. How... See more

Rated 5 out of 5 stars

We were looking for a Feliway diffuser for cats. Most pet shops round us had no idea what we were taking about. I tried several companies on the internet but all but Pets Galore had vague delivery dat... See more

Rated 5 out of 5 stars

I bought six tunnel extensions for a cat flap - I shopped around and although I found similarly priced products elsewhere the postage costs were astronomical. Petstuffgalore posted all six for one low... See more

Company details

  1. Pet Store

Information provided by various external sources

We stock a huge range of pet supplies. Cat Flaps, Dog Flaps, Wafcol Dog Food, Vetbed, Barking Heads, Dog Loo and much more. Fast despatch with next day delivery available if required.


Contact info

4.8

Excellent

TrustScore 5 out of 5

144 reviews

5-star
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Rated 5 out of 5 stars

Very good customer service

Very good customer service. Got strange information from ebay about a package going to Denmark. Petstuffgalore cleared everything up imediately.
Very nice catflps.

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Human company - Excellent customer service

I placed an order late at night and called the following morning to ask if a swifter postage option was available as 48 hour was the standard. Spoke to an actual human being! What a refreshing change that was. My details were taken and I was called back as promised. For a small extra payment I was able to upgrade to 1st class delivery. The order arrived the next working day. Very happy with the products and service. Would buy from again.

14 April 2022
Unprompted review
Rated 1 out of 5 stars

ordered a set of dog boots

I ordered a set of dog boots from Petstuff and what a nightmare, first of all I thought I was ordering from a UK based company not one from China. Aaron was helpful but it took around a month to get the item and when it finally arrived they were to small (I ordered the correct size) and now I have to pay to send it back to China !!! Which will cost me around half of what the item costs and god knows how long it will take to reimburse my payment. Sadly a very bad experience
Thanks
Mark

27 December 2021
Unprompted review
Rated 5 out of 5 stars

Lovely company

Lovely company, great experience. Ordered a mat and it was great quality, sent quickly. Thank you!

8 September 2021
Unprompted review
Rated 5 out of 5 stars

fast and efficient

a website well designed ,a large range of products that you can't find anywhere else and a quick delivery for a very reasonable price. I use to change the whole cat flap because the litlle door was broken by the cat tug next door, only because I could not find in town the door I found on your website !!!!!!!!!!!!!!!!!

30 July 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

Ordered item lunch time and it was delivered the following day to Northern Ireland! Excellent service and product. Would highly recommend this company for value and service

20 December 2014
Unprompted review
Rated 5 out of 5 stars

1kg Dried Mealworm for wild birds

The wild birds seem to like the worms. They arrived soon after ordering. My only slight complaint (and at the price paid is really only a slight niggle) is that they came in a packet not a tub as shown on line.

8 May 2014
Unprompted review
Rated 5 out of 5 stars

Great Service

The items I ordered came well packed, fast delivery and good prices, will definately use your website again. Thank you

13 March 2014
Unprompted review
Rated 5 out of 5 stars

ordered and delivered within 24 hours

ordered online monday afternoon, the goods were there by lunch tuesday.
my life!!! best service i have ever known, and communication, very friendly helpful and pleasure to do business with, the hay racks i ordered were top notch

21 January 2014
Unprompted review
Rated 4 out of 5 stars

verygood service

paid for standard delivery received in 2 days no probs and judging by the way the mealworm disappears within half an hour of being put out our feathered friends are very happy too .

31 October 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service

Superb next day delivery. Very polite and helpful over the telephone.
Were all companies this good - the world would be a lovely place.

17 July 2013
Unprompted review

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