PetitParfums Reviews 

579
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Such an annoying website with this or that popup window at each click, I honestly tried to buy sth, trust me their so-called "make-them-buy-FAST" tools got me so tired that I paced off

Rated 5 out of 5 stars

I had a long wait for a product that was out of stock, but the way the shop handled the situation was absolutely outstanding. Their communication was excellent, and they resolved the issue with the hi... See more

Company replied

Rated 5 out of 5 stars

Best Sample Provider by far! I‘ve ordered twice from PetitPerfumes so far and have never been disappointed! Delivery is always fast and their collection is just awesome. No other provider I saw... See more

Company replied

Rated 5 out of 5 stars

The best online perfumerie with wonderful service! They are ALWAYS giving samples while buying... As a permament client I'm proud I found such a great company. They got me impressed when they just s... See more

Company replied

Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier

Written by the company

Geuren zijn ontzettend belangrijk. Ze zijn onlosmakelijk verbonden met herinneringen, emoties en verlangens. Ze laten je wegdrijven naar tijden die je graag op repeat had willen zetten, of juist liever snel door het willen spoelen. Kortom; de perfecte geur is erg persoonlijk. Het vinden van de perfecte geur kan soms erg lastig zijn. Op een laagdrempelige manier de juiste parfum vinden, daar hadden wij behoefte aan. Hoe wij dat doen? Door een breed assortiment aan parfums aan te bieden, in kleine verstuivers, zodat jij gemakkelijk een geur kan uitproberen op een manier die ook goed is voor de portemonnee! Bij PetitParfums verkopen we parfum samples in hoeveelheden van 2ml, 5 ml en 10ml. Naast de parfum samples verkopen we ook voor een gedeelte van het assortiment de full bottles. Bij PetitParfums leveren we aan alle landen binnen Europa. Alle orders boven de 30 euro binnen Nederland betekent gratis verzending. Voor de rest van Europa geldt gratis verzending voor alle orders boven de 50 euro.

Voor 12:00 besteld, dezelfde verzonden!

Gratis verzending vanaf 30 euro

Bestel voor ons voor 12:00 en je order word dezelfde dag nog verzonden. Binnen Nederland gratis verzending vanaf 30 euro!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

579 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(579)

137 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The place for your decants !

Great website, perfumes are delivered in quality decants and are unaltered, only original unaltered perfumes, great selection available, they have some hard to find perfumes and the prices are fair, 5 star website !

13 November 2024
Unprompted review
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Reply from PetitParfums

Hi Bastien, thank you for your kind review! Kind regards, Team PetitParfums

Rated 5 out of 5 stars

Great service—a sample that came in a…

Great service—a sample that came in a sturdy and elegant bottle, and quick delivery. I loved it, especially the scent of the perfume! Thank you.

Excelente serviço! A amostra veio num frasco bonito e resistente, e a entrega foi rápida. Adorei, especialmente o aroma do perfume! Obrigada.

12 November 2024
Unprompted review
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Reply from PetitParfums

Hi Susana, thank you for your positive review. We are glad to hear that you liked the perfume! Kind regards, Team PetitParfums

Rated 5 out of 5 stars

Excellent

Very happy with the perfumes and delivery.

29 October 2024
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Reply from PetitParfums

Hello Elena, thank you for your positive review! Kind regards, Team PetitParfums

Rated 5 out of 5 stars

satisfied

Kept well informed
Fast Delivery and in goodshape.
satisfied!

30 October 2024
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Reply from PetitParfums

Good afternoon, thank you for your kind review. Kind regards, Team PetitParfums

Rated 3 out of 5 stars

Quick Delivery and room for improvement

Quick Delivery that's positive but unfortunately Most flask we're Not closed entirely so there were some spills and the Stickers detached and lost colour due to the Alkohol. Besides that good samples

7 October 2024
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Reply from PetitParfums

Hi Nico, we feel sorry to hear that the flacons were not closed. Could you contact info@petitparfums.nl? So we can find a solution. Thanks in advance! Kind regards, Team PetitParfums

Rated 5 out of 5 stars

PERFECT

Fast shipping, amaaaaazing smell (longevity as well)!!!! and even got a little travelspray for free with my 10ml perfume. would recommend ánd will buy again for sure :-)))

18 October 2024
Unprompted review
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Reply from PetitParfums

Hi Brikena, thank you for positive review! We are looking forward to help you in the future! Kind regards, Team PetitParfums

Rated 5 out of 5 stars

It's a good place to buy online

The package was sent on time and I recieved both products with a two samples of that fragrance so I could smell it before I open the perfum box.I thought that was really thoughtful 🤗because both fragrances were blond buys.I enjoyed the fragrances bythe way.

14 October 2024
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Reply from PetitParfums

Hi Josephine, thank you for your positive review. We are glad to hear that you liked both perfumes of Kajal! Kind regards, Team PetitParfums

Rated 5 out of 5 stars

Best Sample Provider by far!

Best Sample Provider by far!
I‘ve ordered twice from PetitPerfumes so far and have never been disappointed!
Delivery is always fast and their collection is just awesome. No other provider I saw had SuperzBudapest for example.
Good pricing and very kind customer service.
Love your work and keep up the good work:D
Kind regards
Jun

15 October 2024
Unprompted review
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Reply from PetitParfums

Hi Jun, thank you for your positive review. We are looking forward to help you further in the future with finding your favourite perfumes. Kind regards, Team PetitParfums

Rated 3 out of 5 stars

The delivery cost for sending 1 small…

The delivery cost for sending 1 small 5ml bottle was almost 5 euros. If that wasn’t bad enough, the package took 4-5 days to get here. I would want to order again but probably won’t because who wants those kind of delivery charges

11 October 2024
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Reply from PetitParfums

Goedemiddag Marco, bedankt voor je review. Wat vervelend om te horen dat je pakketje er 4-5 dagen over heeft gedaan. Het pakketje is op dezelfde dag van jouw bestelling opgehaald door de transporteur. Helaas hebben wij dan geen invloed meer op de levertijd, desalniettemin zullen wij dit terugkoppelen aan de transporteur. Met betrekking tot de transportkosten zijn wij helaas genoodzaakt om dit door te belasten tot een bepaalde orderwaarde. Vanaf 30 euro nemen wij de transportkosten op ons! We hopen je in de toekomst toch nog te kunnen helpen met het vinden van de juiste parfums! Groetjes, Team PetitParfums

Rated 5 out of 5 stars

Great customer service and product.

Great customer service and product.

Petit Perfums were quick to process, handle, and deliver my order. They also really helped me out when my order was damaged in transit. I will definitely be coming back to order more fragrances.

1 October 2024
Unprompted review
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Reply from PetitParfums

Hi Ry, thank you for your positive review! We are looking forward to help you further in the future. Kind regards, Team PetitParfums

Rated 5 out of 5 stars

Everything was perfect

Delivery was very quick, the perfume is really nice. They even gave me a sample of the perfume (to try it in case I want to return it I guess?).

23 September 2024
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Reply from PetitParfums

Good morning, thank you for your positive review! Kind regards, Team PetitParfums

Rated 5 out of 5 stars

10/10 experience

10/10 experience. I ordered some samples from Lattafa- Eclaire since EVERYWHERE is sold out and I'm very happy. The delivery is also very fast.
All in all I recommend!

19 September 2024
Unprompted review
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Reply from PetitParfums

Good afternoon, thank you for your positive review. Hopefully you like Lattafa Eclaire! Kind regards, Team PetitParfums

Rated 5 out of 5 stars

Legit site with super customer service.

Ordered 10ml decants of Layton and YSL Babycat. Legit site with super customer service and surprisingly fast delivery. They also offer good quality travel sprays. Will keep buying decants from Petit Parfums in the future.

12 September 2024
Unprompted review
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Reply from PetitParfums

Hi Martin, really thank you for your positive review. We are looking forward to help you with your future orders. Kind regards, Team PetitParfums

Rated 5 out of 5 stars

The best online perfumerie with such a wonderful stuff!

The best online perfumerie with wonderful service! They are ALWAYS giving samples while buying... As a permament client I'm proud I found such a great company. They got me impressed when they just sent me discovery sets of niche perfumes which I could test!! Will always stay there and will always choose them as my number 1!

Greetings from Poland, Adrian (hope you know me:))

5 September 2024
Unprompted review
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Reply from PetitParfums

Good afternoon Adiran, thank you for your positive review. And ofcourse we know you! :) We are looking forward to help you in the future! Kind regards, Team PetitParfums

Rated 1 out of 5 stars

Reference 7732

Reference 7732: GLS lost the package 3 weeks ago and Petit Parfum is still not returning me my money!!!!!!!! They are ignoring me. I probably have to go to a solicitor!!!! Please stay away from this company as they sit on your money and expect you to do the investigation for them. It is the worst customer service I have seen in my life!

27 August 2024
Unprompted review
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Reply from PetitParfums

Good afternoon Elif,

We received the confirmation form GLS Netherlands that the shipment is lost.

Unfortunately the procedure is that we have to wait untill our freight forwarder in the Netherlands gives us the results of the investigation before we can take action.
You were informed by GLS Germany but they need to confirm the information to our shipper as well.


You were informed about this and we have kept you updated per email multiple times.

Kind regards,

Team PetitParfums

Rated 5 out of 5 stars

I am satisfied

I received the package from The Netherlands to Romania in about seven days. The package was a bubble envelope, inside each sample was well closed and in an individual cardboard box. There was absolutely no leakage.
In my opinion the perfumes are 100% original. Communication with the seller was fast and effective (a small address mixup because of Google Pay settings).
Thank you for the presents, a travel spray for my 10 ml order and an extra sample from another perfume, it was a nice gesture.
I will definitely return to your shop for another order in the future. Thank you.

5 September 2024
Unprompted review
PetitParfums logo

Reply from PetitParfums

Good morning, thank you for your kind review. We are looking forward to help you in the future with finding more perfumes. Kind regards, Team PetitParfums

Rated 5 out of 5 stars

The shop is real

The shop is real, perfumes original. I ordered samples to Lithuania, placed and paid on 24th of August and get it on 29th of August, it's faster than I thought. 👍🏻 Highly reccomend

29 August 2024
Unprompted review
PetitParfums logo

Reply from PetitParfums

Good morning Mari, thank you for your positive review. Kind regards, Team PetitParfums

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