While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve been buying their stick on labels since my oldest son started nursery at 10 months old, and he’s turning seven later this month! In that time I’ve tried a couple of other popular bran... See more

Rated 1 out of 5 stars

I’m really disappointed that despite making a big thing of printing the labels within 48 hours on their marketing, the delivery timescale is 3-10 working days. Why so long to deliver a little pack of... See more

Company replied

Rated 5 out of 5 stars

The stickers are very cute and better than i envisioned them The delivery was a bit of a miss as the stickers hadn’t arrived after the planned 10 working days. The team very kindly sent me a full re... See more

Rated 5 out of 5 stars

I'm a long time customers, and in the past the experience with order and delivery has been always fast and smooth. This time my order has been lost somewhere from the delivery company.. I wrote an e-m... See more

Company replied

Company details

  1. Children's Clothing Store
  2. Custom Label Printer
  3. Gift Shop

About Petit-Fernand

Written by the company

Petit-Fernand, azienda con base in Francia fondata nel 2012 da una coppia di genitori, è la marca partner delle famiglie nel quotidiano. Nelle occasioni di collettività o in famiglia. Le nostre etichette e i nostri prodotti personalizzabili vi accompagneranno in tutti i grandi e piccoli eventi della vita, a casa e a scuola.

Scoprite su www.petit-fernand.it le nostre etichette personalizzabili a base di un inchiostro senza solventi per vestiti, cancelleria e oggetti, le nostre borracce termiche in inox al 100% riciclabili, le nostre lunchbox senza BPA e le nostre tazze, perfette per tutte le pause della giornata.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

17K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They actually stay stuck. They don’t peel, they don’t fade & they don’t get scratched. 5 stars from me! ⭐️⭐️⭐️⭐️⭐️

I’ve been buying their stick on labels since my oldest son started nursery at 10 months old, and he’s turning seven later this month! In that time I’ve tried a couple of other popular brands out of curiosity however in my opinion nothing compares to the Petit Fernand labels.

I use them for clothing (school uniform, PE kit, coats, hats, swimming stuff etc) and haven’t had any issues with them washing off. Maybe the odd one or two but out of hundreds of labels over nearly six years, that’s nothing.

They also adhere well to other things - the inside of shoes and wellies, as well as lunch boxes, bags, drinks bottles and toys.

As a true testament to their strength, a metal water bottle has had the same label on for five years + counting and it still looks the same. It’s not faded, scratched or peeling at all. In many cases the labels have actually outlived the items I’ve stuck them to 😂

The kids enjoy picking the colours and little picture on their labels when I order. I enjoy the peace of mind of knowing things are labelled and that thanks to having our phone number on, they will find their way back us if they do get lost.

I usually use the labels for my two children, but I also bought a pack when my grandmother moved into a nursing home for end of life care so that we could label her belongings. I choose a muted colour, simple font and a pretty flower as the little picture (or you can just have no picture if you prefer) and they were perfectly suitable to use for an adult. I’d highly recommend them if you have a loved one moving into residential care, as well as of course for children.

Delivery is free and they usually take around a week to get to us here in the UK. You get an email when your order is dispatched and on its way to you. Highly recommend this company ⭐️⭐️⭐️⭐️⭐️

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing clothing stickers…

I placed an order for clothing stickers for my 2 school age daughters, the first lot didn’t arrive so I contacted customer services who said I could either have my stickers redone or I could have a refund. I still wanted the stickers so I got them redone. I am so impressed with them, I really didn’t think they would hold up in the washer and dryer but to my amazement they actually do. My kids love them and customer service with this company was brilliant. When my stickers run out I will be ordering more for as long as I need to

9 July 2025
Unprompted review
Rated 1 out of 5 stars

Unclear what you are ordering, slow delivery, poor customer service.

I ordered what I thought were stickers for clothing. They took a long time to arrive, were too big to fit on clothing labels and when they came unstuck from clothing labels after one wash, I contacted the company to complain. They requested a photograph which I sent and they did not respond. When I chased this up they said that I had bought the wrong stickers - stickers intended for objects. I would never knowingly have spent £12 on stickers for objects. The inside cover of the booklet doesn’t mention stickers for objects - only stickers for clothes. The customer service person acknowledged how confusing the website was but did not replace the order with clothing stickers. They offered a 20% off code instead.
I don’t think this is adequate. I note that the website is now clearer about labels for objects vs clothing and that a banner at the top states delivery is delayed. I will not be using this company again when faster delivery, better value stickers that actually stick and are clearly marketed are available from other companies.

24 February 2025
Unprompted review
Petit-Fernand logo

Reply from Petit-Fernand

Hi Katharine,

Thank you for your feedback, and we’re truly sorry to hear about your dissatisfaction. As we mentioned in previous emails, the stickers you ordered were intended for objects, which was clearly specified on our website and in the order confirmation email you received.

While we recognize that the order did not meet your expectations, we did offer a 20% discount code as a goodwill gesture, even though the mistake was not on our part. We always strive to provide the best service, and we’re grateful for your understanding.

Should you have any other questions or need further clarification, please don’t hesitate to contact us directly.

Best regards,
Chiara, Petit-Fernand

Rated 1 out of 5 stars

I purchased a new school uniform in…


I purchased a new school uniform in late July 2024 for my daughter to begin her studies at a secondary Grammar school in September 2024. Despite careful adherence to the washing instructions (30 degrees and delicate cycle), the uniform stickers have begun to peel and detach within a mere three months.
I contacted the company to express my disappointment. Instead of a sincere apology, I was offered a measly 20% discount on additional purchases. This response is entirely unsatisfactory, as it does not address the fundamental issue of the product's poor quality.
I expect a full refund for the defective uniform stickers and a sincere apology for the inconvenience and frustration caused.

29 July 2024
Unprompted review
Petit-Fernand logo

Reply from Petit-Fernand

Hi Andrea,

Thank you for sharing your feedback with us. We're genuinely sorry to hear about the issues you've experienced with the uniform stickers. However, we must inform you that the warranty period has unfortunately expired, and we are unable to process a refund in this case.

We did offer you a discount code as a gesture of goodwill, hoping it would help you with any future purchases. We encourage our customers to reach out to us promptly if they notice any problems with our products, as we are always here to assist.

Please understand that while we strive to provide the best quality, we also rely on our customers to inform us of any issues as soon as they arise. We appreciate your understanding in this matter.

Best regards ☀️
Chiara, Petit-Fernand

Rated 4 out of 5 stars

The product is as I expected

The product is as I expected. I only had a small misunderstanding with the delivery time, so the product arrived a little late, but this was the fault of the Italian postal service and not the manufacturer.

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product & super friendly staff;

Excellent product & friendly staff; I received the product and I was thrilled by its beauty and quality; furthermore, I had several problems with the couriers and the staff from Petit-Fernand was super helpful and offered me to re-order or get a refund, but luckily it arrived safe and sound and I did not have to use it.
I highly recommend buying on this site for the products and the kindness of the staff

26 August 2024
Unprompted review
Petit-Fernand logo

Reply from Petit-Fernand

Hi, thank you for taking the time to share your positive feedback with us! 🌼 We aim to keep exceeding your expectations. Chiara, Petit-Fernand

Rated 5 out of 5 stars

The stickers are very cute, plan for long delivery

The stickers are very cute and better than i envisioned them
The delivery was a bit of a miss as the stickers hadn’t arrived after the planned 10 working days. The team very kindly sent me a full refund and when poste italiane finally delivered them 1 week later, they didn’t want the money back but gave me the stickers as a gift
I will definitely buy again from them, just planning for plenty of time ahead to accommodate long delivery times

1 August 2024
Unprompted review
Rated 5 out of 5 stars

I had an issue: amazing customer service helped

I'm a long time customers, and in the past the experience with order and delivery has been always fast and smooth. This time my order has been lost somewhere from the delivery company.. I wrote an e-mail during the weekend, the customer service answered promptly, produced again my order and sent back for no estra costs in no time. Amazing job!

12 July 2024
Unprompted review
Petit-Fernand logo

Reply from Petit-Fernand

Hi Francesco, thank you for your positive words about our customer service! 🎉 We're happy to know that you're pleased. Chiara, Petit-Fernand

Rated 5 out of 5 stars

Love these stickers!

Wonderful quality, beautiful colors and one happy kid!

11 April 2024
Petit-Fernand logo

Reply from Petit-Fernand

Buongiorno Julia,
Grazie infinite per la sua fiducia, siamo lieti di leggere il suo messaggio 😍
Buona giornata,
Elise
Petit-Fernand

Rated 5 out of 5 stars

Top product

Nice etiquettes 😍

27 March 2024
Petit-Fernand logo

Reply from Petit-Fernand

Gentile Ilenia,

Un nostro operatore la contatterà per aiutarla.
Buona giornata,
Chiara
Petit-Fernand

Rated 1 out of 5 stars

I have not received my product and I…

I have not received my product and I have the confirmation email but I am not able to find my order in the website profile for orders. It would be great if someone contacted me to help me

26 February 2024
Petit-Fernand logo

Reply from Petit-Fernand

Hello,

Thank you for your message,
A member of our team will contact you to help.

Kind regards,
Chiara
Petit-Fernad

Rated 5 out of 5 stars

problem solved in no time and a lot of kindness

I had a problem receiving my order, so I contacted the company and I found Chiara who immediately solved it asking me to choose between two options, both positive for me. Very gentle and helpful.

26 February 2024
Unprompted review
Petit-Fernand logo

Reply from Petit-Fernand

Dear Elisa,

thank you so much for your positive feedback. We are glad to hear that and we are always available to help🤩

Chiara
Petit-Fernand

Rated 5 out of 5 stars

Borracce

Borracce belle e resistenti

14 February 2024
Petit-Fernand logo

Reply from Petit-Fernand

Cara Stefania,

Grazie per aver condiviso la sua opinione sulle nostre borracce🤩 Stiamo davvero felici di sapere che ne sia soddisfatta!

Buona giornata,
Chiara
Petit-Fernand

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look