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Peter Tyson Reviews 

13,927
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 3,191 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the friendly, professional, and knowledgeable staff who often go above and beyond to assist. People appreciate the fast and helpful responses, along with efficient problem resolution. Reviewers frequently commend the competitive pricing, noting excellent deals and significant discounts. The delivery service is often described as quick, prompt, and well-packaged, with many enjoying next-day options and good communication, and products are generally high quality, arriving as described and often exceeding expectations. However, some people mentioned concerns regarding the condition of the packaging, with a few customers receiving items in damaged or opened boxes.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Product

Customers consistently note positive experiences with product, often highlighting great products at brilliant... See more

Price

Users describe positive interactions with price, frequently highlighting great, excellent, and competitive... See more

Service

Consumers find service to be positive, consistently reporting excellent and professional experiences. Many... See more

Order

Reviewers highlight positive aspects of order, often praising the ease and efficiency of the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought some nearly new Monitor Audio Bronze 300 7g speakers as I was looking to upgrade my existing set. I spotted these and thought the half price was good even though they were used. Wha... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered a few things from Peter Tyson and the experience has been exceptional every time. Delivery has been quick, well packaged and with a good courier that was tracked and arrived when it said... See more

Company replied

Rated 5 out of 5 stars

Peter Tyson are always pro-active with their nearly new / ex demo stock. Saw this fantastic speaker upgrade at a great price. Delivery was quick. No issues on the day. Everything exactly as descri... See more

Company replied

Rated 5 out of 5 stars

Great retailer; Always the best prices, fast delivery, easy no quibble returns and knowledgeable staff. I don't think I'd buy from anyone else now, having bought several pieces of hifi equipment from... See more

Company replied



Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Theater Store
  5. Home Audio Store
  6. TV store

Written by the company

Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.

petertyson.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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4.9

All reviews

(13,927)

3,199 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good price fast delivery

Good price fast delivery

22 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're delighted to hear that you found our pricing to be good and that your order was delivered quickly. We appreciate your feedback, John!

Rated 5 out of 5 stars

Great shop always friendly company…

Great shop always friendly company always delivered in time and great products Jim

22 June 2026
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Reply from Peter Tyson

We're so pleased to hear you always find our company friendly, our deliveries timely, and our products great. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Would recommend

Delivery was fast, and my refund was dealt with extremely efficiently and quickly. Would recommend this company.

22 June 2026
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Reply from Peter Tyson

We're so glad to hear that your delivery was fast and that your refund was handled efficiently. We appreciate your recommendation, Caroline!

Rated 5 out of 5 stars

Great price

Great price, item delivered on time

22 June 2026
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Reply from Peter Tyson

We're so pleased your order arrived quickly and at a great price, Paul. Thanks for choosing us—we look forward to helping you again!

Rated 5 out of 5 stars

A great Naim for a modest price

First of all Peter Tyson does do some great deals and this was one of them, with a total saving of 28.4% of a Naim Nait XS3. Add to that a 6 year warranty, it was better value to buy new. I read someone had an issue with remote control, but it just needed resetting and making sure the batteries are in n correctly. Naim being Naim have them the other way round. Delivered within two days, excellent service and really pleased with the amp, although the power cable is designed to be loose, it can be irritating if there is any pressure on the cable, but got there eventually. Great sound and an excellent match for my kit. I had heard one previously and I do love the Naim house sound. The amp.and Peter Tyson I can both highly recommended.

22 June 2026
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Reply from Peter Tyson

We are thrilled to hear you're enjoying your new Naim Nait XS3 and that our deal provided such great value! It's fantastic that the 6-year warranty added to your peace of mind. We appreciate you sharing your insights on the remote and power cable; that's very helpful feedback. We're delighted the amplifier is a perfect match for your setup and delivers the sound you love.

Rated 5 out of 5 stars

Peter Tyson always exceed expectations…

Peter Tyson always exceed expectations with their service and advice.
Very pleased with my new Linton speakers.

22 June 2026
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Reply from Peter Tyson

We're so pleased to hear that our service and advice exceeded your expectations! It's wonderful to know you're very happy with your new Linton speakers, Gary. Enjoy!

Rated 5 out of 5 stars

First class service

First class service, packaging and product. I am delighted with my purchase of a Rel T5/X sub.

22 June 2026
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Reply from Peter Tyson

We're so happy to hear you're delighted with your purchase of the Rel T5/X sub, and that you found our service, packaging, and product to be first-class. Thank you for your wonderful feedback, Mark!

Rated 5 out of 5 stars

Clear communication on shipping

Clear communication on shipping, easy to use site with good information on the products.

22 June 2026
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Reply from Peter Tyson

We're so happy to hear that you found our website easy to use and that our product information was helpful. Thank you for your wonderful feedback, Erica!

Rated 5 out of 5 stars

Excellent …

Excellent service from a trusted company highly recommend Peter tyson

22 June 2026
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Reply from Peter Tyson

We're so pleased you had such a positive experience with us. Thank you for your kind words and recommendation!

Rated 5 out of 5 stars

Top marks for the whole buying experience

Top marks for price, choice, service, comms and delivery. I have no reason to use anyone else. Recommended.

22 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so happy to hear such wonderful feedback about our prices, selection, service, communication, and delivery! We truly appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Had a few small problems with the order…

Had a few small problems with the order but as always they resolved all my problems without hesitation.

22 June 2026
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Reply from Peter Tyson

We're glad we could resolve the issues with your order so promptly. We appreciate you sharing your experience.

Rated 5 out of 5 stars

Great Customer Service

The price of my item was competitive. I was kept well-informed concerning delivery. The item was securely packaged. I had cause to contact customer service and found staff to be friendly and helpful - a credit to the company.

1 July 2026
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Reply from Peter Tyson

We're so pleased to hear you had such a positive experience with us, James! It's wonderful to know our pricing, delivery updates, secure packaging, and customer service all met your expectations. We truly appreciate your kind words.

Rated 5 out of 5 stars

Excellent Kef speakers

Excellent Kef speakers. Great price and perfect delivery.

22 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased you're happy with your new Kef speakers! We're glad we could offer a great price and perfect delivery for you. Thank you for your wonderful feedback, Jim.

Rated 5 out of 5 stars

Outstanding service as always

Outstanding service as always, the best there is.

15 June 2026
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Reply from Peter Tyson

Thank you for your wonderful review, Jason! We are so pleased to hear that you consistently receive outstanding service from us. We truly appreciate your kind words and positive feedback.

Rated 4 out of 5 stars

Good website and quick delivery

Good website and quick delivery. I didn’t really do anything more than buy a product online and get it delivered, so can’t comment on their service.

19 June 2026
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Reply from Peter Tyson

We're happy to hear you found our website good and that delivery was quick. We appreciate your positive feedback, Michael!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, item was clearance but looked brand new. Good price

18 June 2026
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Reply from Peter Tyson

We're so pleased to hear you're happy with the quick delivery and the excellent value you received. It's great to know the item exceeded your expectations!

Rated 5 out of 5 stars

Refurbished Sub Woofer

I purchased a refurbished Q Acoustics QSub80 which arrived quickly in original box and in very good external condition. After setting up the unit with my NAD M10v2 and Q Acoustics 5020's I am very pleased with the overall improvement in sound. Not overpowering or boomy like my previous budget sub, but a strong and very complimentary bass sound. Well worth the money.

18 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're thrilled to hear how pleased you are with your refurbished Q Acoustics QSub80! It's wonderful that it has significantly improved your sound experience with a complimentary bass, and that it arrived quickly and in great condition. Thank you for your positive feedback!

Rated 5 out of 5 stars

JBL SA550

Made a number of online orders with Peter Tyson over the years and they have always been very competitively priced, completely hassle free with full info throughout the process.

18 June 2026
Peter Tyson logo

Reply from Peter Tyson

We truly appreciate your wonderful feedback! It's fantastic to hear that your online orders with us have consistently been hassle-free and that you've found our pricing competitive. Thank you for your loyal custom, Gary.

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