Banner for Peter Tyson

Peter Tyson Reviews 

13,904
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 3,191 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the friendly, professional, and knowledgeable staff who often go above and beyond to assist. People appreciate the fast and helpful responses, along with efficient problem resolution. Reviewers frequently commend the competitive pricing, noting excellent deals and significant discounts. The delivery service is often described as quick, prompt, and well-packaged, with many enjoying next-day options and good communication, and products are generally high quality, arriving as described and often exceeding expectations. However, some people mentioned concerns regarding the condition of the packaging, with a few customers receiving items in damaged or opened boxes.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Product

Customers consistently note positive experiences with product, often highlighting great products at brilliant... See more

Price

Users describe positive interactions with price, frequently highlighting great, excellent, and competitive... See more

Service

Consumers find service to be positive, consistently reporting excellent and professional experiences. Many... See more

Order

Reviewers highlight positive aspects of order, often praising the ease and efficiency of the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought some nearly new Monitor Audio Bronze 300 7g speakers as I was looking to upgrade my existing set. I spotted these and thought the half price was good even though they were used. Wha... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered a few things from Peter Tyson and the experience has been exceptional every time. Delivery has been quick, well packaged and with a good courier that was tracked and arrived when it said... See more

Company replied

Rated 5 out of 5 stars

Peter Tyson are always pro-active with their nearly new / ex demo stock. Saw this fantastic speaker upgrade at a great price. Delivery was quick. No issues on the day. Everything exactly as descri... See more

Company replied

Rated 5 out of 5 stars

Great retailer; Always the best prices, fast delivery, easy no quibble returns and knowledgeable staff. I don't think I'd buy from anyone else now, having bought several pieces of hifi equipment from... See more

Company replied



Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Theater Store
  5. Home Audio Store
  6. TV store

Written by the company

Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.

petertyson.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(13,904)

3,175 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Next day delivery

Next day - morning - delivery at no extra cost.

24 June 2026
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to hear that our next-day morning delivery service met your expectations. We appreciate your positive feedback, William!

Rated 5 out of 5 stars

Service and advice

I requested a repair on my B and O system some 12 years ago. I received the device boxed and returned as promised. I put the system in storage for 12 years. On connecting the laser would not read. I called Louise at Peter Tyson and she arranged for collection and inspection. Received the unit back , delivered by a delightful gentleman called Mark. Charge was £85.00 all in.
Received advice from Mark about a new TV.
What a fantastic guarantee of their work. Although I reside some 60 miles from Peter Tyson I shall not use any other for all makes not just B and O.

6 June 2026
Unprompted review
Peter Tyson logo

Reply from Peter Tyson

We are delighted to hear about your positive experience with our service, especially regarding the repair of your system. It's wonderful to know that our team could assist you effectively, and we appreciate your kind words about our colleagues. We value your loyalty and look forward to continuing to provide excellent service for all your future needs.

Rated 5 out of 5 stars

excellent communication - outstanding service

In a world that's increasingly AI-driven, it's a joy to know that Peter Tyson maintain old world courtesy and personal communication.
My 25-year old Linn Classik was giving up the ghost - but Peter Tyson gave the product a full revamp, replacing some of the capacitors to the power supply, and fitted a new memory battery to the front PCB Assembly.
I have it back now as good as new - and all for a very fair/reasonable price.
100% recommended.

7 July 2026
Unprompted review
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to hear that we could bring your Linn Classik back to life, Guy! It's wonderful to know our service, combining traditional courtesy with expert repair, resulted in such a positive outcome for you. Thank you for your high recommendation!

Rated 5 out of 5 stars

Great service

Great service. Have used this company a number of times and they deliver excellent customer service every time

24 June 2026
Peter Tyson logo

Reply from Peter Tyson

It's wonderful to hear that you consistently receive excellent customer service from us! We truly appreciate your continued trust and loyalty, John.

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Handle well on the ordering, delivery and even refund/return.

24 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear that our customer service, ordering, delivery, and refund/return process met your expectations. Thank you for your kind words, Ken!

Rated 5 out of 5 stars

Purchased a set of wharfdale evo 5.3…

Purchased a set of wharfdale evo 5.3 (used/returns) arrived in 2days saved myself £300 and they are as new! Even the packaging is as new 10/10

24 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so happy to hear you received your Wharfdale Evo 5.3 speakers quickly and found them to be in excellent condition! We appreciate your kind words, Stuart.

Rated 5 out of 5 stars

Sitting listening to my new Polk Audio…

Sitting listening to my new Polk Audio 700 speakers, fabulous! If you want to fill a big space with great clear sound. You would have to spend a fortune to do better! How they do it at the price I don't know. Thanks Tysons. Barry.

8 July 2026
Unprompted review
Peter Tyson logo

Reply from Peter Tyson

We're thrilled to hear you're enjoying your new Polk Audio 700 speakers, Barry! It's fantastic that they're filling your space with such great, clear sound. We're delighted you feel you've found such excellent value.

Rated 5 out of 5 stars

Fantastic Service

Fantastic Service
Order arrived following day
Slight problem with the order but this was very quickly resolved with the help of of Liam W in customer services.Liam is a credit to the Peter Tyson customer services team

8 July 2026
Unprompted review
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear your order arrived quickly and that any slight problem was resolved efficiently, Simon. It's wonderful to know our team provided excellent support.

Rated 5 out of 5 stars

I recently purchased onkyo muse y-40

I recently purchased onkyo muse y-40, I awaiting released date, as the released received amp within day. Well recommended

23 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so glad to hear you received your Onkyo Muse Y-40 so quickly after its release! Enjoy your new amplifier, Mark!

Rated 5 out of 5 stars

Great value as usual

Great value as usual, helpful staff. Excellent delivery service, amazing price on a dream amplifier, my favourite hifi dealer

23 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so happy to hear you had such a positive experience with our team and delivery service, and that you found an amazing price on your dream amplifier. Thank you for your wonderful feedback and continued support, Ala!

Rated 5 out of 5 stars

Great company

Great company, and great staff. Highly recommended for Hi Fi.

23 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear you had such a positive experience with us, Robert. Thank you for your kind words and for highly recommending us for Hi-Fi!

Rated 5 out of 5 stars

How stores used to be

Fantastic to be able to phone up from overseas and speak to a human being. My product question was answered very well. A purchase was made and the whole service was very quick and efficient. Great customer interaction, great customer service. Looking forward to using Peter Tyson again.

16 June 2026
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to hear you had such a positive experience, especially being able to connect with us from overseas! We appreciate your kind words about our customer interaction and efficient service. Thank you for choosing us, and we look forward to serving you again, Jason.

Rated 5 out of 5 stars

Very good service and I was impressed…

Very good service and I was impressed by the immediate response when there was a problem.

22 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear you received very good service and were impressed by our immediate response when you experienced a problem. Thank you for your feedback!

Rated 5 out of 5 stars

Good price fast delivery

Good price fast delivery

22 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're delighted to hear that you found our pricing to be good and that your order was delivered quickly. We appreciate your feedback, John!

Rated 5 out of 5 stars

Great shop always friendly company…

Great shop always friendly company always delivered in time and great products Jim

22 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear you always find our company friendly, our deliveries timely, and our products great. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Would recommend

Delivery was fast, and my refund was dealt with extremely efficiently and quickly. Would recommend this company.

22 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so glad to hear that your delivery was fast and that your refund was handled efficiently. We appreciate your recommendation, Caroline!

Rated 5 out of 5 stars

Great price

Great price, item delivered on time

22 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased your order arrived quickly and at a great price, Paul. Thanks for choosing us—we look forward to helping you again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look