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Peter Tyson Reviews 

13,922
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 3,191 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the friendly, professional, and knowledgeable staff who often go above and beyond to assist. People appreciate the fast and helpful responses, along with efficient problem resolution. Reviewers frequently commend the competitive pricing, noting excellent deals and significant discounts. The delivery service is often described as quick, prompt, and well-packaged, with many enjoying next-day options and good communication, and products are generally high quality, arriving as described and often exceeding expectations. However, some people mentioned concerns regarding the condition of the packaging, with a few customers receiving items in damaged or opened boxes.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Product

Customers consistently note positive experiences with product, often highlighting great products at brilliant... See more

Price

Users describe positive interactions with price, frequently highlighting great, excellent, and competitive... See more

Service

Consumers find service to be positive, consistently reporting excellent and professional experiences. Many... See more

Order

Reviewers highlight positive aspects of order, often praising the ease and efficiency of the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought some nearly new Monitor Audio Bronze 300 7g speakers as I was looking to upgrade my existing set. I spotted these and thought the half price was good even though they were used. Wha... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered a few things from Peter Tyson and the experience has been exceptional every time. Delivery has been quick, well packaged and with a good courier that was tracked and arrived when it said... See more

Company replied

Rated 5 out of 5 stars

Peter Tyson are always pro-active with their nearly new / ex demo stock. Saw this fantastic speaker upgrade at a great price. Delivery was quick. No issues on the day. Everything exactly as descri... See more

Company replied

Rated 5 out of 5 stars

Great retailer; Always the best prices, fast delivery, easy no quibble returns and knowledgeable staff. I don't think I'd buy from anyone else now, having bought several pieces of hifi equipment from... See more

Company replied



Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Theater Store
  5. Home Audio Store
  6. TV store

Written by the company

Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.

petertyson.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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Asks customers to review

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4.9

All reviews

(13,922)

3,184 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, goods arrived well packaged and on time. Excellent will use again in the future.

1 July 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear you received great service and that your goods arrived well-packaged and on time. We truly appreciate your positive feedback and look forward to serving you again, Steve!

Rated 5 out of 5 stars

Item was cheaper than anywhere else.

Item was cheaper than anywhere else.
Quick delivery.
Item works perfectly.
A straightforward transaction maybe, but can't fault them so 5 stars.

1 July 2026
Peter Tyson logo

Reply from Peter Tyson

We're delighted to hear you found our pricing competitive and that your item arrived quickly and works perfectly. Thank you for your kind words and 5-star rating, Gordon!

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Cheers

30 June 2026
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to hear that our customer service met your expectations. We appreciate your kind words, Mohammad.

Rated 5 out of 5 stars

Sonos Beam 2

Bought the Sonos Beam 2, Great soundbar and a great price, communication was good, delivery was excellent, thank you to all involved

29 June 2026
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Reply from Peter Tyson

We're so happy to hear you're enjoying your new Sonos Beam 2 and that you found a great price! We're also delighted that our communication and delivery met your expectations. Thank you for your wonderful feedback, Stephen!

Rated 5 out of 5 stars

Ortofon 2m black stylus

Great value for money prompt service

30 June 2026
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to hear that you found great value and received prompt service! Thank you for sharing your positive experience with us, Walter.

Rated 5 out of 5 stars

Great service!

Bought a few items from PT. Always helpful and friendly. Would recommend.

30 June 2026
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Reply from Peter Tyson

We're so happy to hear that you found our team helpful and friendly, Dean! Thank you for your continued support and for recommending us.

Rated 5 out of 5 stars

Superb to deal with,item was delivered…

Superb to deal with,item was delivered on time,Delivery Guys friendly and efficient.TV is awesome.....highly recommended.

30 June 2026
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Reply from Peter Tyson

We're so happy to hear that your item was delivered on time and that our delivery team was friendly and efficient! We're thrilled you're enjoying your new TV, Marc.

Rated 5 out of 5 stars

Excellent product

Excellent product, price and superb next day delivery 👍

29 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so happy to hear that you enjoyed our product and prices, and that you received your delivery so quickly. Thank you for your wonderful feedback, Ian!

Rated 5 out of 5 stars

Great service

Great service, quick delivery would definitely recommend then.

30 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're glad you had a great experience with our service and quick delivery. Thank you for your recommendation!

Rated 5 out of 5 stars

I had a projector bought for me 3…

I had a projector bought for me 3 months ago
It recently had a dead pixel
Contacted Peter Tyson who linked me to the manufacturer
After 3 days I was issued a RMA
So contacted Peter Tyson and received new projector following morning
Always helpful always speedy delivery

9 July 2026
Unprompted review
Peter Tyson logo

Reply from Peter Tyson

We're glad we could assist you quickly with the projector replacement. We always aim to provide speedy and helpful service, and we appreciate you acknowledging our efforts. Thank you for your kind words, Mark!

Rated 5 out of 5 stars

Great pricing

Great pricing, fast service.

29 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear that you found our pricing to be great and that our service was fast. We appreciate you choosing us!

Rated 5 out of 5 stars

Excellent customer service

We bought an air conditioning unit from Peter Tyson in July 2025, which unfortunately broke in June 2026. Customer service department could not have been more helpful in dealing with the issue. Quick responses, helpful team and good resolution. Excellent customer service overall!

10 July 2026
Unprompted review
Peter Tyson logo

Reply from Peter Tyson

We're truly glad to hear our customer service team provided excellent support and a good resolution when your air conditioning unit needed attention. Your positive feedback means a lot to us, thank you.

Rated 5 out of 5 stars

Great price and speedy delivery

Great price and speedy delivery

29 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased your order arrived quickly and at a great price. Thanks for choosing us—we look forward to helping you again!

Rated 5 out of 5 stars

Very good product at a very reasonable…

Very good product at a very reasonable price, brand new in original packaging.
No extra charge for delivery which was very quick after ordering.

29 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so happy to hear you're pleased with the product, its price, and the quick delivery. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Extremely good service and delivery

Extremely good service and delivery. Had a mix up with the product in my favour which they let me keep at no extra cost. Can't praise enough. Thank you PT.

22 June 2026
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Reply from Peter Tyson

We're so glad to hear you had such a positive experience with our service and delivery! We appreciate your kind words and are happy we could resolve the mix-up to your satisfaction.

Rated 5 out of 5 stars

Excellent Company

Peter Tyson supply top quality products from the best audio companies. This, along with their very good customer service, make them a pleasure to shop with.

29 June 2026
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Reply from Peter Tyson

We're so pleased to hear that you appreciate the quality of our products and our customer service. It's always a pleasure to know our efforts make shopping with us enjoyable. Thank you for your kind words, Bill!

Rated 5 out of 5 stars

Another Positive Experience

I've bought a few things from Peter Tyson and always been happy with the ordering process and next day delivery using DPD, at least I don't have to worry about the lottery that comes with an Evri delivery. My purchase this time was a pair of Kef R3 META speakers to replace the LS50 META speakers I had previously bought from Peter Tyson. And I'm very pleased with my upgrade.

29 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear you're happy with your new Kef R3 META speakers and that our ordering process and delivery met your expectations once again. Thank you for your continued loyalty!

Rated 5 out of 5 stars

Great deal & faultless service

Great deal, fast delivery and faultless service as usual.

29 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're delighted to hear you received a great deal, fast delivery, and faultless service. Thank you for your continued support!

Rated 5 out of 5 stars

I was able to find the product I…

I was able to find the product I required at a competitive price, ordering process was straightforward, with a quick delivery time.

29 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're delighted to hear you found the product you needed at a competitive price and that the ordering process was straightforward with quick delivery. Thank you for sharing your positive experience, Anthony!

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