Recent purchase of a Loewe radio was great. The pricing was excellent - the best around. Delivery was fast and efficient. Communication was generally excellent, although a small query raised by emai... See more
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Review summary
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I bought a Topping DX5 II from Peter Tyson. Finding the product online was a breeze, and there were various options (new/refurbished/ex-display), so I was able to purchase at a price that was afford... See more
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Superb buying experience, with Alex from the sales department taking the initiative to get me the turntable I ordered ahead of the supply chain schedule so as to meet a birthday present deadline. Incr... See more
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I placed an order for a high end streaming device but was a little unsure about the condition of it. I need not have worried it came in perfect condition and works beautifully. It was extremely well... See more
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Company details
Written by the company
Peter Tyson is a leading independent audio and visual retailer, offering an extensive range of products from the world’s most popular brands online and across our retail stores. Family-owned and trading since 1966, we’ve built a loyal community of customers through expert advice, outstanding service and a genuine passion for quality audio and visual technology. With knowledgeable specialists, flexible finance options, our marketing leading Trade In & Save programme and free delivery on most products, you’re in capable hands with Peter Tyson
petertyson.co.uk
Written by the company
Contact info
Shaddongate, CA2 5TE, CARLISLE, United Kingdom
- 01228546756
- sales@petertyson.co.uk
- www.petertyson.co.uk
4.9
Excellent
14K reviews
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Great prices and service from the Peter…
Great prices and service from the Peter Tyson team. These were my first purchases and I will certainly purchase more in the future. =)
19 August 2026
Excellent
The transaction went well and delivery was next day. The pre sales telephone advice was good and the item (a nearly new sub woofer) is fine.
19 August 2026
My preferred hifi store
The second time I ordered online and both times it went smoothly and was deliverd on time. Their stock of high quality items and VIP offers makes them an Ideal company.
19 August 2026
First class service as a first time…
First class service as a first time customer . Item supplied (very well packaged) within two days . would definitely buy from them again .
19 August 2026
Excellent service from Peter Tyson
Excellent service from Peter Tyson, they priced match a previous sale price for me and also kept me up to date with the delivery. 100% recommend this company.
21 August 2026
Unprompted review
happy customer
Great customer service and fantastic price on products. Easy purchasing experience. Got one product speciation wrong. Easy return and replacement product sent out very quickly.
18 August 2026
Really helpful and super quick…
Really helpful and super quick delivery. Great retailer.
18 August 2026
Fantastic after sales service.
I have purchased from Peter Tyson on three occasions always receiving good service and advice at a reasonable price.
This time I had an issue with a refurbished Denon AVC A110 I bought in 2021 so out of warranty.
The gentleman I spoke to initially could have easily said well it’s out of warranty and there’s nothing we can do speak to the Denon service centre. Instead he was sympathetic listened to my issue which I thought was hardware related and put me through to Steve in the service department.
What a pleasant and helpful chap, he talked me through a few potential causes and gave me a solution to try and it worked! As Steve suspected it was not a hardware issue at all.
Dealers are usually pretty nice from a sales point of view, it’s when there’s an issue when a good dealer shows his worth and the team at Peter Tyson makes the company one of those very good dealers, highly recommended!
1 September 2026
Unprompted review
Eversolo DMP8 gen2 Streamer
Eversolo DMP8 gen2 Streamer , Ordered online with a part exchange of my old streamer , valuation of p/x was very fair and a very easy process . Good price on new streamer very quick delivery . Overall a very easy and straightforward transaction .
17 August 2026
Peter Tyson my go to A/V retailer.
Peter Tyson have a wide range of quality products at competitive prices, quick to dispatch and interest free credit makes it my go to store for all my A/V needs. Have used several times and will continue to do so.
18 August 2026
Everything went well
Everything went well, the experience was very good, the app for the item is a joke but that's nothing to do yourselves.
18 August 2026
Excellent customer service
Bought a really nice CD player that was B stock.
Got a phone call same day from them to say the listing was incorrect and they didn't have the B stock unit but that they would send me a brand new one for the same price.
Really impressed and love the CD player.
Top marks for customer service, first time I have used Peter Tyson but won't be the last.
24 August 2026
Unprompted review
Very efficient
Good communications and efficiency of service, fast delivery of new equipment and collection of part-ex.
15 August 2026
Purchase was easy and delivery was…
Purchase was easy and delivery was earlier than expected. Great service.
17 August 2026
Shocking customer service
I wasn't happy with a customer service that I have received. I bought an expensive item that they didn't have in stock when they sold it to me and I had to keep chasing them about delivery. One of the workers was extremely rude on the phone, I have never come across such a bad customer service. I would never buy from this company again.
12 August 2026
Great sale price with free shipping!
Very impressed the efficiency of the purchase process, with payment to delivery in just two working days, and at a great sale price with free shipping. Highly recommended!
17 August 2026
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