Recent purchase of a Loewe radio was great. The pricing was excellent - the best around. Delivery was fast and efficient. Communication was generally excellent, although a small query raised by emai... See more
Company replied
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Review summary
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I bought a Topping DX5 II from Peter Tyson. Finding the product online was a breeze, and there were various options (new/refurbished/ex-display), so I was able to purchase at a price that was afford... See more
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Superb experience with Peter Tyson. Traded my old gear for new Quad 3 amplifier and CD transport. Trade in values were higher than expected. I also traded my Focal speakers for Quad, but the Quads wer... See more
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After receiving excellent advice on the phone I placed my order online to benefit from the limited time offer. My order was handled very efficiently and delivered very quickly. Yet again, Peter Tyson... See more
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Company details
Written by the company
Peter Tyson is a leading independent audio and visual retailer, offering an extensive range of products from the world’s most popular brands online and across our retail stores. Family-owned and trading since 1966, we’ve built a loyal community of customers through expert advice, outstanding service and a genuine passion for quality audio and visual technology. With knowledgeable specialists, flexible finance options, our marketing leading Trade In & Save programme and free delivery on most products, you’re in capable hands with Peter Tyson
petertyson.co.uk
Written by the company
Contact info
Shaddongate, CA2 5TE, CARLISLE, United Kingdom
- 01228546756
- sales@petertyson.co.uk
- www.petertyson.co.uk
4.9
Excellent
14K reviews
Asks customers to review
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I placed an order for a high end…
I placed an order for a high end streaming device but was a little unsure about the condition of it. I need not have worried it came in perfect condition and works beautifully. It was extremely well packaged and it could easily have been mistaken for a new unit such is the condition of it. I am very happy with my purchase. I would have no hesitation in purchasing again from Peter.
25 August 2026
Unprompted review
Great service!
Unfortunately there was a fault with the product, but I can’t fault the service; Liam was responsive in helping me troubleshoot, and supportive throughout the whole return process. Will definitely use PT again for my AV needs!
26 August 2026
Unprompted review
Excellent experience
Great price, fast dispatch and delivered safe and quick thanks. I highly recommend this seller and I'm a return customer.
12 August 2026
Great service and an unbeatable price.
Great service, super fast delivery and an unbeatable price.
12 August 2026
Ive used Peter Tyson a couple of times…
Ive used Peter Tyson a couple of times and its always been a positive experience. Excellent communication good delivery times
11 August 2026
i purchased an Arcam CD player online
i purchased an Arcam CD player online, and it arrived on the following day. It was a seamless transaction. Thank you.
12 August 2026
Was easy to purchase and it was…
Was easy to purchase and it was delivered sooner than expected. It was good kit too- just as advertised
12 August 2026
Fast delivery
Fast delivery, great price, ex-dem product in pristine condition. Lost a star as remote control missing, now sorted.
3 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Peter Tyson
We're so pleased to hear that your item arrived quickly and was exactly as you expected. Thank you for your positive feedback, Jem!
Reply from Peter Tyson
Thank you for sharing feedback about our service.
Newcastle staff in store were extremely…
Newcastle staff in store were extremely helpful and knowledgeable. Dealt really well with all my questions . Then setup demo in room and left me to it. Happy owner of a new Naim amp 😀
11 August 2026
Reply from Peter Tyson
We're happy to hear that our team provided such helpful and knowledgeable service, and that you're enjoying your new Naim amp! We appreciate your positive feedback, Chris.
Absolutely wonderful experience.
Absolutely wonderful experience.
The only minor downside was that I couldn't order a Hisense 65" TV and the wall mount to go with it in the same basket, because the delivery options were different. It confused me for a while until I actioned plan B...
Plan B - No problem; two separate transactions made (free 2-day delivery on the £750 TV and I paid £10 extra for faster next day delivery on the £100 wall mount) and they both came via next day delivery, the TV by Fedex and the other by DPD (I think, from memory).
Great products both, delivered perfectly and a joy to use.
I couldn't be more pleased with Peter Tyson and I'm very lucky as they were the only stockist of the particular TV I wanted.
Well done Peter Tyson, and thanks!
11 August 2026
Reply from Peter Tyson
We are so pleased to hear you had such a wonderful experience with us and that you are enjoying your new TV and wall mount! We truly appreciate you taking the time to share your positive feedback. We also acknowledge your comments regarding the separate delivery options for the TV and wall mount. We are always looking for ways to improve our ordering process and your detailed feedback is very valuable to us as we work to enhance our customer experience. Thank you again for your kind words and for choosing us, Peter.
Reply from Peter Tyson
Thank you for your five-star review, Thomas! We're so pleased to hear you found our app easy to navigate and that you had a great service experience with us.
First time I’ve used Peter Tyson
First time I’ve used Peter Tyson. Bought some speakers, turned up the next day, can’t complain at all.
10 August 2026
Reply from Peter Tyson
We're delighted to hear that your first experience with us was so positive and that your speakers arrived so quickly! Thank you for sharing your feedback, Alexander.
Reply from Peter Tyson
We're delighted to hear you had such a positive experience with our pricing, communication, and speedy delivery. Thank you for your wonderful feedback!
Great service after mix up incorrect…
Great service after mix up incorrect item shipped rapidly replace and return of item organised
10 August 2026
Reply from Peter Tyson
We're so pleased to hear that even after a mix-up, our team was able to rapidly replace your incorrect item and organize its return efficiently. Your satisfaction is our priority!
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