Recent purchase of a Loewe radio was great. The pricing was excellent - the best around. Delivery was fast and efficient. Communication was generally excellent, although a small query raised by emai... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought a Topping DX5 II from Peter Tyson. Finding the product online was a breeze, and there were various options (new/refurbished/ex-display), so I was able to purchase at a price that was afford... See more
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Superb experience with Peter Tyson. Traded my old gear for new Quad 3 amplifier and CD transport. Trade in values were higher than expected. I also traded my Focal speakers for Quad, but the Quads wer... See more
Company replied
After receiving excellent advice on the phone I placed my order online to benefit from the limited time offer. My order was handled very efficiently and delivered very quickly. Yet again, Peter Tyson... See more
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Company details
Written by the company
Peter Tyson is a leading independent audio and visual retailer, offering an extensive range of products from the world’s most popular brands online and across our retail stores. Family-owned and trading since 1966, we’ve built a loyal community of customers through expert advice, outstanding service and a genuine passion for quality audio and visual technology. With knowledgeable specialists, flexible finance options, our marketing leading Trade In & Save programme and free delivery on most products, you’re in capable hands with Peter Tyson
petertyson.co.uk
Written by the company
Contact info
Shaddongate, CA2 5TE, CARLISLE, United Kingdom
- 01228546756
- sales@petertyson.co.uk
- www.petertyson.co.uk
4.9
Excellent
14K reviews
Asks customers to review
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Delivered as expected
Delivered as expected. Great service and a very competitive price
14 August 2026
Great service and price
14 August 2026
Quick and efficient as always!
14 August 2026
Delivered rapidly from order
Delivered rapidly from order, and power supply purchased at a favourable price.
13 August 2026
Long Time Customer
I have been a regular customer of Peter Tyson's for several years now ordering a number of products. In all this time, I have had zero complaints, but they always say you never know how good a business is until you have a problem. This was the case recently with an order where an item was missed off. The positive was a super quick response and rectification at the earliest possible opportunity. I can't speak for other issues as there haven't been any with the products ordered over a number of years. I would 100 % recommend Peter Tyson and they are a retailer that I regularly trust. I hope to visit the stores in person one day when I'm in the area.
26 August 2026
Unprompted review
Quick & courteous service
Quick & courteous service; was notified when item would arrive. A good experience all round. Would definitely recommend.
13 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Had to return some speakers
Had to return some speakers. The customer service team were quick to respond and arrange for Dpd collection for the next day. First class service. Will buy from Peter Tyson again.
13 August 2026
Reply from Peter Tyson
We're truly happy to hear that our customer service team provided a first-class experience with your speaker return, Paul. We appreciate your kind words and look forward to assisting you again.
Superb buying experience
Superb buying experience, with Alex from the sales department taking the initiative to get me the turntable I ordered ahead of the supply chain schedule so as to meet a birthday present deadline. Incredible service, great advice and when I needed help from their service department, likewise Michael sorted the issue for me in less than a day. My first time ordering from Peter Tyson, but they have earned my trust immediately and I cannot recommend them more highly. Great kit, great prices and great service. Top!
26 August 2026
Unprompted review
Reply from Peter Tyson
Thank you for sharing your wonderful experience with us! We are thrilled to hear that our team was able to ensure your turntable arrived in time for a special occasion and that our service department could resolve your issue so quickly. We truly appreciate your kind words and recommendation, Andy.
Love this shop
Love this shop, lots of great quality stuff at good prices. Service and delivery was also good
13 August 2026
Reply from Peter Tyson
We're so pleased to hear you love our shop and found great quality items at good prices. Thank you for your kind words about our service and delivery, Kim!
Excellent service!
13 August 2026
Reply from Peter Tyson
Thank you for your feedback on our excellent service, Vladimir.
Just a pleasure to do business with.
Just a pleasure to do business with. & can't fault service an attentiveness. Now only use alternatives with respect to manufacturers not held &direct overseas manufactures' supply. If they have the kit, my first port of call.
13 August 2026
Reply from Peter Tyson
We're truly grateful for your wonderful feedback! It's fantastic to hear that you appreciate our service and attentiveness. We always aim to be your first choice for equipment.
Great experience
Wide choice, great prices and fast delivery with great communication and service. Highly recommended.
13 August 2026
Reply from Peter Tyson
We're so pleased to hear you enjoyed the wide selection, great prices, and fast delivery. Thank you for your wonderful feedback and high recommendation, John!
Still delivering on time
Still delivering on time, to the right quality at competitive prices. Definitely my go to for audio.
13 August 2026
Reply from Peter Tyson
We're so pleased to hear that we continue to meet your expectations with our timely delivery, quality, and competitive prices. Thank you for making us your preferred choice for audio, James!
These guys know what the are talking…
These guys know what the are talking about, and when needed give individual service. Best bit though is the prices!
13 August 2026
Reply from Peter Tyson
We're so glad to hear that you appreciate our team's knowledge and individual service. It's wonderful that you also found our prices to be the best!
Ordering is easy
Ordering is easy, verification is good,and delivery has an accurate delivery window. First class.
13 August 2026
Reply from Peter Tyson
We're so pleased to hear that you found the ordering process easy, the verification good, and the delivery window accurate. Thank you for your wonderful feedback!
I placed an order for a high end…
I placed an order for a high end streaming device but was a little unsure about the condition of it. I need not have worried it came in perfect condition and works beautifully. It was extremely well packaged and it could easily have been mistaken for a new unit such is the condition of it. I am very happy with my purchase. I would have no hesitation in purchasing again from Peter.
25 August 2026
Unprompted review
Reply from Peter Tyson
We're so pleased to hear you're happy with your high-end streaming device! It's wonderful that it arrived in perfect condition and exceeded your expectations. Thank you for your kind words and we look forward to assisting you again, David.
Great service!
Unfortunately there was a fault with the product, but I can’t fault the service; Liam was responsive in helping me troubleshoot, and supportive throughout the whole return process. Will definitely use PT again for my AV needs!
26 August 2026
Unprompted review
Reply from Peter Tyson
Thanks for your review, Edward! We're sorry to hear about the product issue, but we're so glad our team was able to assist you efficiently and make the return process smooth. We appreciate your kind words and look forward to helping you with your future AV needs!
Excellent experience
Great price, fast dispatch and delivered safe and quick thanks. I highly recommend this seller and I'm a return customer.
12 August 2026
Reply from Peter Tyson
We're so happy to hear that you're a return customer and that you're pleased with our prices, fast dispatch, and quick delivery. Thank you for your wonderful recommendation, Ian!
Great service and an unbeatable price.
Great service, super fast delivery and an unbeatable price.
12 August 2026
Reply from Peter Tyson
We're so pleased to hear you had such a positive experience with our service, fast delivery, and pricing. Thank you for your feedback!
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