It is a bit finicky setting it up. You need to make sure you delete you previous cards from the apple wallet or you will no t be able to identify which is the new one. Also need to hide the existing c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It is handy to use, only problem comes in when u have to accept the perx card for 2nd time, you actually need to log out in order to see the card in your wallet as this information is not available an... See more
Company replied
We have used Perx Cards for 5 of the last 6 Years for Staff Bonuses. Where we have experienced issues in the past & had some terrible customer service from them, this year all ran smoothly. They appea... See more
Company replied
Started off well, but online payments that need 3ds secure approval are failing for multiple websites. Worked twice originally, but none have worked sense for last 2 weeks. Unable to get any support... See more
Company replied
Company details
Written by the company
Empower and appreciate your team with Perx Rewards cards – the ultimate choice for meaningful recognition. Accepted globally wherever Mastercard® is available (instore and online), these cards offer the freedom and flexibility to celebrate achievements in the most rewarding way. Perx Rewards aligns with tax benefit schemes, including the Small Benefits Exemption in Ireland offering up to €1,500 per employee in tax-free benefits, respectively. These schemes make Perx an ideal way to show appreciation while enjoying tax advantages. Contact Us We're Listening - Reach Out to Perx Support. Your feedback drives our excellence.
Contact info
The Greenway, Block C, Ardilaun Court, 112-114 St Stephen's Green, Dublin 2, D02 TD28, Dublin, Ireland
- +353 1 255 7111 (IRE)
- perxcardsupport@emlpayments.com
- www.perxreward.com
3.3
Average
848 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I think the Perx Reward card was…
I think the Perx Reward card was excellent and would recommend the use of the Perx card to anyone so easy to set up I had no problems with it.
22 December 2025
Unprompted review
Reply from Perx Reward
Hi Jay,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Very difficult to get card active had…
Very difficult to get card active had same trouble last year one formally much easier .
18 December 2025
Unprompted review
Reply from Perx Reward
Hi John,
Thanks for your feedback, and I’m sorry you had such a hard time getting the card activated, especially since you experienced the same issue last year. It definitely should be a much easier process.
If you’re still having any trouble or need help with anything else, please let us know and we’ll be happy to assist.
Kind regards,
The Perx Team
I had it on my phone
I had it on my phone. Worked good. And when I used it online it was not trouble at all
2 January 2026
Unprompted review
Reply from Perx Reward
Hi Peter,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Very good card system
Very good card system. I'm happy to use perx card.
23 January 2026
Unprompted review
Reply from Perx Reward
Hi Aleksandra,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
A nightmare to set up but eventually I…
A nightmare to set up but eventually I got to active the card
12 December 2025
Unprompted review
Reply from Perx Reward
Hi Lorraine,
Thanks for your feedback, and I’m sorry the setup was difficult.
I’m glad you were able to get the card activated in the end.
If you need any help going forward, please let us know.
Kind regards,
The Perx Team
Instruction were helpful and well…
Instruction were helpful and well illustrated ,easy to use, ,hope there will be more next time😍
21 January 2026
Unprompted review
Reply from Perx Reward
Hi Melusi,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Everything went well, I easily loaded the card in my phone to an online wallet, everything is very convenient)
Very easy and convenient to use this application, thank you very much)
23 December 2025
Unprompted review
Reply from Perx Reward
Hi Natalia,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Disaster
I opted for the physical card, instead of the digital card, this was a big mistake. Everyone else who received the physical card got theirs by 17th December 2025, mine arrived on 21 January 2026.
I was counting on this to cover Santy for the kids as we were told we'd be receiving 800 euro perx card as our Christmas bonus, some bonus when you don't even receive it......
23 January 2026
Unprompted review
Reply from Perx Reward
Hi David,
Thank you for your feedback, and I’m really sorry your physical card arrived so late, especially when you were relying on it for Christmas.
That delay is not the experience we want for anyone, and I understand how frustrating and disappointing this must have been.
If you have any issues or need any further support, please let us know.
Kind regards,
The Perx Team
Reply from Perx Reward
Hi Slawek,
Sorry to hear your card has disapeared from your wallet.
Please contact our customer support team for assistance via phone at +353 1 255 7111 or email here: perxcardsupport@emlpayments.com
Kind regards,
The Perx Team
So quick and easy to set up from start…
So quick and easy to set up from start to finish , great gor using on line for holidays and so much more.
28 December 2025
Unprompted review
Reply from Perx Reward
Hi Therese,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Very difficult to activate and hard to…
Very difficult to activate and hard to spend the cash on the card with no chip to tap it in the shop
18 December 2025
Unprompted review
Reply from Perx Reward
Hi Thomas,
Thanks for your feedback, and I’m sorry to hear the card was difficult to activate and use. Shops do need to process it as a swipe-and-sign card since it doesn’t have chip-and-tap.
If you need any further support, please let us know.
Kind regards,
The Perx Team
Pretty good
Overall, a good experience. No problem to add to Google wallet, easy to register and to use
Except the online shopping. I personally couldn't use it for online shopping at all.
20 January 2026
Unprompted review
Reply from Perx Reward
Hi Raluca,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Great for Online shopping
Set it up to use online, and couldn't fault it. Card was straight forward to use, and accepted in everywhere I tried. Highly recommend - would defo use again! 100%
Never used a physical card, which may be different/more difficult to use. Most stuff is online shopping for me anyways, and for that, no faults
17 December 2025
Unprompted review
Reply from Perx Reward
Hi Craig,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Terrible company to deal with
Terrible company to deal with. A massive pain in the ass to even get the gift card added to the app and/or wallet.
Add then when I went to actually spend the money, even though I received the text with the verification code, entered the code correctly, the transaction would fail. Attempted this multiple time with no joy. And guess what, their customer service wasn't open, so I'd have to wait until the next day, which isn't a lot of help
18 January 2026
Unprompted review
Reply from Perx Reward
Hi Nathan,
Thanks for your feedback, and I’m really sorry for the hassle you went through. Setting up the card and using the verification code should be easy, and it’s clear it wasn’t for you.
If you’re still having any issues with the card or app, please let us know.
Kind regards,
The Perx Team
Every year this seems to get more complicated
Every year I go back to buy these cards it’s a different setup and never explained on the site. So you have no choice but to call. Eg: existing customer login details that are no longer relevant and you have to reregister as a customer. Again simple enough process just terribly communicated and not on the site.
I had to make multiple calls to incredibly annoying call centres that 2 times gave me the wrong number and this was just to find out that I had to reregister.
If it’s not straight forward next year 100% will be moving to different company.
18 December 2025
Unprompted review
Reply from Perx Reward
Hi Leo,
Thank you for taking the time to leave this feedback.
I’m really sorry to hear how complicated the process felt this year and that you had to make multiple calls just to find out you needed to re‑register. That’s not the experience we want for our customers.
We understand how frustrating it is when information isn’t clear on the site, and your comments are very helpful. We’ll be reviewing this to improve our communication and make the process much more straightforward going forward.
If you’re still having any issues or need help with your account, please let us know.
Kind regards,
The Perx Team
It was easy and simple to use
It was easy and simple to use, and I recommend it to everyone.
23 January 2026
Unprompted review
Reply from Perx Reward
Hi Rami,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Reply from Perx Reward
Hi Sabados,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
We have used Perx for the last 4 years
We have used Perx for the last 4 years. Last year and this year were seamless. A few user issues but as far as speed and delivery goes - top marks.
18 December 2025
Unprompted review
Reply from Perx Reward
Hi Lucia,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
With the mobile phone version found it…
With the mobile phone version found it a lot easier to use and buy things. Only downside and for future updates it be good if it was able to be used for purchasing things online.
10 January 2026
Unprompted review
Reply from Perx Reward
Hi Damien,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
I opted for a digital card and in…
I opted for a digital card and in worked pretty well. I am happy overall.
23 January 2026
Unprompted review
Reply from Perx Reward
Hi Tanmay,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
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