Perfumeuae Reviews 29

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

My experience with this company is negative everyday again and again. First of all they are very careless with their orders, for one order 3 times sent me the wrong perfume. And another problem with t... See more

Company replied

Rated 5 out of 5 stars

I ordered perfumes to Canada that were only available for purchase at Perfumeuae. Naturally I was anxious because it’s half way around the world from Canada. The perfumes are gorgeous, they smell abso... See more

Rated 3 out of 5 stars

The products are great been loyal from the time they opened in Qatar and moved UAE , huge difference in customer service. They don’t reply in WhatsApp Dubai so why do they even have this channel. Call... See more

Company replied


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3.1

Average

TrustScore 3 out of 5

29 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

They are good everything are authentic…

They are good everything are authentic and i like, just little bit delays in shipping may be becz of this situation, otherwise customer service is take care about u and the main thing products are authentic 100% which is the most important think thanks dear i will continue shoping from u IN SHA ALLAH

9 April 2026
Rated 1 out of 5 stars

My experience with this company is…

My experience with this company is negative everyday again and again. First of all they are very careless with their orders, for one order 3 times sent me the wrong perfume. And another problem with them is non of their perfume is not long lasting. And this company send samples (ONE) always out of stock. And just today I tried to find 2 perfumes with chat, first of all the agent chat with me very cold and no customer service quality at all, and both of them out of stock. And they never update availability on website. Lastly yesterday my hopefully last order with this cheap quality company arrived with more price then what it mentioned on invoice, when I check with them, the answer was “ delivery chargers and other charges added” and I paid way extra. And they did nothing for their mistake. so be really careful and order with risk and stress. I take full responsibility on my statement as I have all screenshots with me very safely. Will never order with them and never recommended.

2 April 2026
Unprompted review
Perfumeuae logo

Reply from Perfumeuae

Hello - looks like you got the wrong company. We don't have any orders from you.

Rated 3 out of 5 stars

The products are great been loyal from…

The products are great been loyal from the time they opened in Qatar and moved UAE , huge difference in customer service. They don’t reply in WhatsApp Dubai so why do they even have this channel. Calls you given different information. Got into my car went branch, perfumer doesn’t know the product, yet found it on the shelf myself. Was told on a call only one branch makes certain perfume yet in the other branch they made it . Staff need training. Such great product but fails on the staff part!

16 September 2025
Unprompted review
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Reply from Perfumeuae

Hello. Looks like you are referring to some other company. We have never had any operations in Qatar. We are based in UAE since 2010.

Rated 1 out of 5 stars

I bought 2 perfumes never received

I bought 2 perfumes and in theory they were delivered. I spoke to the costumer service through WhatsApp multiple times, and they were a bit standoffish at the begging. Then later they were "trying" to get the problem solved but never got back to me and ghosted me. Never received my money back or the products. Terrible company. It is a scam.

4 March 2025
Unprompted review
Perfumeuae logo

Reply from Perfumeuae

We don't have any orders from you. Looks like your referring to some other site. Please don't post such reviews without proper validation.

Rated 1 out of 5 stars

Horrible customer service ghosted me…

Horrible customer service ghosted me after weeks of taking my money . I am confused I ordered items to be delivered to me not for a scam chase ! You will be reported to consumer protection DeD

27 November 2024
Unprompted review
Perfumeuae logo

Reply from Perfumeuae

We don't have any orders from you. Looks like your referring to some other site. Please don't post such reviews without proper validation.

Rated 5 out of 5 stars

Authentic and excellent service.

I recently purchased some perfumes from Perfumeuae online, and I must say, the experience was exceptional from start to finish! The perfume itself is absolutely authentic, with a rich, long-lasting scent that truly captures the essence of luxury.

If you're looking for genuine, high-quality perfume, I wholeheartedly recommend Perfumeuae.com Their service is top-notch, and you won’t be disappointed. Don’t hesitate – this is the place to go for an authentic perfume experience online!

Lamin Kassama

3 November 2024
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

They don't reply nor acknowledge…

They don't reply nor acknowledge customer's emails to them. They completely ghosted me on my order which was a birthday gift and they didn't ship it until over an entire week passed. I will not deal with them again.

16 October 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

I ordered perfumes to Canada that were only available for purchase at Perfumeuae. Naturally I was anxious because it’s half way around the world from Canada. The perfumes are gorgeous, they smell absolutely incredible. The delivery was outstanding and everything was perfect. I cannot believe it but this was better customer service than you get in Canada. I couldn’t be happier.

14 August 2023
Unprompted review
Rated 5 out of 5 stars

Worth the purchase

I bought Louis Vuitton perfume from them and have to say it’s 100% authentic. I put it on in the evening and still smell it the next morning. Some perfume just act differently on different skin types, and may not last. That doesn’t mean it’s fake. I also had speedy service with loads of goodies and samples. Very happy with them.

2 June 2023
Unprompted review
Rated 5 out of 5 stars

Good seller

Good seller. Fast delivery of genuine perfume.
This was the only seller of this perfume.

15 June 2023
Unprompted review

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