Walked in and we were immediately greeted by a friendly employee!! We asked a lot of questions and she knew exactly what she was talking about! Went in for a cologne and perfume for our wedding coming... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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DJ at the Greenville SC location was a pleasure to work with. He is very knowledgeable on all things fragrance. Gave lots of professional advice and took his time with us. We were able to sample tons... See more
We’ve been purchasing Top Quality Brand Name Fragrances from Perfumania now recently & for several years ! We really enjoy the Samples of Mens & Womens colognes & perfumes sent with our Purchases … It... See more
My experience at Perfumania located at the Harlem and Irving Plaza has always been a wonderful experience. The manager that runs that store is very knowledgeable, friendly kind, courteous, and one of... See more
Company details
Written by the company
We offer a large selection of best-selling designer fragrances for men and women at discounted prices. Perfumania operates over one hundred discount retail stores throughout the United States to meet the needs of today’s fashion-conscious, value-oriented consumers. Perfumania’s success is not only because of the wide selection of high quality products offered at substantial savings. Our fragrance consultants are trained to provide personalized service and expert advice about today’s most popular fragrances, as well as the classic and hard-to-find fragrances. Meeting this need requires three basic principles: service, selection and quality. Because of the dedication and superior customer service offered by our Associates, Perfumania has been successful at upholding all three, while maintaining fantastic discount pricing.
100% Authentic
Written by the company
- Enjoy genuine designer fragrances
- at discounted prices.
FREE SHIPPING
Enjoy Free U.S. Shipping on orders over $59
FREE SHIPPING
Enjoy Free U.S. Shipping on orders over $59
(Excludes Hawaii & Alaska)
Enjoy Free U.S. Shipping on orders over $59
(Excludes Hawaii & Alaska)
Contact info
2650 SW 145th Ave, 33027, Miramar, United States
- (866) 557-2368
- customer.service@perfumania.com
- www.perfumania.com
4.7
Excellent
22K reviews
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The sales person is knowlegrable about…
The sales person is knowlegrable about proct and made clear siggesstions about the aromas. The sales person had plesant and positive prrsence to the customers.
9 September 2026
Very patient staff
Very patient staff. We took a long while to make decisions and tried lots of great smells.
8 September 2026
great purchase!…
My purchase was exactly what I was looking for and came before expected delivery date. Great service, great price and excellent customer service! my husband absolutely loves his perfume!
30 August 2026
It has been a pleasure shopping at your…
It has been a pleasure shopping at your online store, everything has exceeded my expectations.
1 September 2026
Fast delivery and great Company.
3 September 2026
Its fast and easy to get my order
Its fast and easy to get my order, and if there's a problem with the order than they are fast to help,the product is amazing I have only had one issue with it not being the right kind but they seem to got it right after I contacted versace personally so I will keep using them I love them
9 September 2026
Unprompted review
Website is easy to navigate and use.
9 September 2026
I had a great experience!
I had a great experience! Raphael was very knowledgeable about the fragrances. I ended up purchasing two new fragrances because of him.
8 September 2026
Very helpful and considerate of my…
Very helpful and considerate of my choices and very knowledgeable, i’m talking about the staff.
8 September 2026
Customer service was above and beyond
Customer service was above and beyond. Employee Nana amazing!
8 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
i liked that they were nice but they…
i liked that they were nice but they didn’t give me what i wanted.
1 September 2026
Reply from Perfumania
We appreciate your feedback and are sorry we didn't meet your expectations. We are always working to improve.
Perfumania
Customer Service Team
I was disappointed with my experience…
I was disappointed with my experience at Perfumania. I asked one of the sales associates if I could see another perfume, and her response was, “The one you want to see is more expensive,” as if the price would be a problem for us.
We came in ready to buy whichever perfume we liked, regardless of the price. There were two employees working, and unfortunately, their attitude made us feel judged based on our appearance. Customers should be treated with the same respect whether they are buying a $50 perfume or a $500 perfume.
I hope the store works on making every customer feel welcome and respected. You should never assume what someone can or cannot afford based on how they look.
8 September 2026
Reply from Perfumania
We are sorry to hear that you are not 100% satisfied with your experience with us. We assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
Perfumania
Customer Service Team
good price and service.
8 September 2026
Great Customer Service
The sale rep was so kind and engaging. She helped me with everything I needed and offered me additional products with I absolutely had to take her up on.
1 September 2026
The customer service
The customer service. It's great every time I go there. Always greeted.
8 September 2026
The wrong item was sent to me
The wrong item was sent to me! I order men’s and they send women’s!!! And I haven’t heard anything back on how I return this!
2 September 2026
Reply from Perfumania
Thank you for your feedback. We apologize you were not satisfied with your experience. We have already addressed all your concerns via email and are working to resolve it. If you need any more assistance please contact us at customer.service@perfumania.com.
Perfumania
Customer Service Team
fast service
2 September 2026
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