Performive Reviews 

84
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Gary Simat the CEO of Performive is a great leader, and a fine man, and he truly cares about his customers! His staff including Umesh L., Rajesh D., Lacey T. , Joshua B., and Larrison are all extreme... See more

Rated 3 out of 5 stars

Thanks for all your help with tietzfamilyfarms.com. I appreciate your patience and continued attention. I gave only three stars because I feel it took several days before we became cohesive in our com... See more

Company replied

Rated 5 out of 5 stars

Performive Techs ALWAYS exceed my expectations! I know that when I submit a ticket, not only does it get looked at right away, it gets addressed and corrections made in a short period of time. Without... See more

Rated 5 out of 5 stars

Performive are by far the best hosting provider I have ever been with, period. They are quick to respond to my cases (even when they're logged as low priority), they're always profession and are able... See more

Company replied

Company details

  1. Business and IT Consulting Agency
  2. Cloud Computing Service
  3. Technical Service

Written by the company

At Performive, we specialize in partnering with growing Mid-sized companies by delivering secure, VMware-based cloud solutions, along with on-demand engineering resources and 24/7/365 Devoted Customer Support. We meet our customers’ needs through our VMware cloud solutions, data protection, and managed security services. With a consistent global platform to leverage, these medium-sized businesses now have access to solutions that simplify their day-to-day operations. Our customers’ internal IT teams are now entirely focused on driving innovation and business solutions in this demanding, ever-changing, technology-focused era.


Contact info

3.6

Average

TrustScore 3.5 out of 5

84 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.6

All reviews

(84)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I am actively seeking new hosting for…

I am actively seeking new hosting for numerous clients.
Your hosting and services are beyond a joke these days.

21 February 2023
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Reply from Performive

Hello,

We would love to understand more about what led you to post this review. Please let us know any affected ticket #'s. You can reach out to me directly as well, joshua [d] ot brown@ performive.com

Rated 5 out of 5 stars

Gary Simat Great Leader, Performive Great Company

Gary Simat the CEO of Performive is a great leader, and a fine man, and he truly cares about his customers! His staff including Umesh L., Rajesh D., Lacey T. , Joshua B., and Larrison are all extremely intelligent, efficient, kind, thoughtful, and responsive and they reflect Gary's incredible commitment to serve his customers!

17 October 2022
Unprompted review
Rated 1 out of 5 stars

I'm still waiting for an invite email…

I'm still waiting for an invite email to show up from your system. It usually arrives in my inbox hours later and by the time I action it, it's expired. I was told you're having issues with this setup.

27 September 2022
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Reply from Performive

Craig, please let me know what system you're referring to?

Rated 5 out of 5 stars

Excellent service/support all around.

Needed an upgrade to my site, support offered me a fantastic offer and the upgrade was completed the same day without any problems.
Excellent service all round.

2 September 2022
Unprompted review
Performive logo

Reply from Performive

We're so happy to hear about your great experience with us! Reach out anytime you need assistance!

Rated 4 out of 5 stars

The support has been excellent

The support we've gotten from Performive has been excellent. Our only issue is in billing, it would be nice if all products were on a single statement that could be paid once a month.

17 February 2022
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Reply from Performive

It's great to hear positive news in the operational areas. We are working towards a solution for a singular billing date which should be rolled out shortly for the remainder of your services.

Thank you for your continued business.

Performive

Rated 1 out of 5 stars

Bought hosting over 20 years ago from a…

Bought hosting over 20 years ago from a great company. Never had I issue. Hosting was on a dedicated server. When Performive bought the company they had to adhere to the contract I had signed with the company 20 years ago. I guess they did not like providing me with a dedicated server that had only my websites on them for $30.00 per month. The services started to degrade over time. They were not maintaining the server as per my original contract. Eventually my sites went down and stayed down for days. Causing my company lost revenue. Performive refused to maintain the server so I canceled my hosting with them and moved. I canceled the contact on the 20th of the month. I started to receive harassing calls and email to pay them for the next month of service ($30) and that i did not meet the time frame for cancelations. There was no notice of a timeframe for cancelations when I canceling. Nothing popped up, no notification or anything telling me I would have to pay for the next month. I had to cancel 5 days before the billing cycle, which I did. But I still go the notices that I had to pay. They even tried to scare me saying they would report the $30 to all 3 credit agencies. I got a call from my account manager telling me to not worry and the fee would be waved once I explained to him I could sue the company for lost revenue and not maintaining the server as per the contract. Still got the calls and emails. Not until I sent a cease and desist letter did my contact with this company end. If your looking to host a site. Look elsewhere and save your money and possibly your company.

15 February 2022
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Reply from Performive

I have taken the opportunity to review the handful of tickets opened within your account over the years all of which seem to be positive and with a positive review submitted. We will take away the comments provided here for further review to allow us an understanding of where we can improve.

We thank you for your business over the many years.

Performive

Rated 1 out of 5 stars

Not for me

Not satisfied with customer service and response times to take care of problems. Moved to new provider.

10 February 2022

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