perfectwhitetee Reviews 5

Their customer service seems nonexistent. I have called and texted multiple times over 5 days, with no response. Their phone number goes to voicemail mail every time.

I recently ordered several Ziggy tops on the Black Friday and Cyber Monday promotions.
Customers should note- if you buy a sale item and try to return it, they make it extremely difficult, and you will NEVER receive a refund.
You must call customer service and ask a rep how to do it. And, you will pay a premium for return shipping. They mail your item to you via the slowest USPS service, but you will pay for UPS service to return it. They offer you store credit only, unless you want to purchase on the spot or do an even exchange.
I try to purchase from them when they are running a promotion, because their full price items are quite expensive. They charge over the top prices and offer basement level customer service.
PSA- Think before you buy, and take the time to understand their return policies beforehand.

customer service is a zero. None of their phone numbers work and they make returns close to impossible. They really want you to exchange and not return.

Really disappointed in this brand. Placed an order over two weeks ago, they sent me the wrong product, finally apologised after I chased countless times. Said they were going to send a replacement but nothing has arrived and no communication. Why is customer service so unimportant to some brands. Sadly I wouldn’t recommend ordering from them

First purchase from this company of several items for an island vacation. Bank account drafted immediately. Several days later, received claiming "we received your request for a refund, and should expect a response within 7-10 business days". I did not request and refund, nor does it appear that the order shipped. I have tried emailing and calling the company without a response for nearly a week. Their voicemail is full and one cannot either speak to a person or leave a message. Email goes unanswered.