PerfectTed  Reviews 253

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, highlighting its smooth taste and effectiveness in providing a sustained energy boost without jitters. Many appreciate the variety of flavors and the convenience of the different product formats, such as pods and ready-to-drink cans, which are also seen as affordable alternatives to cafe purchases. However, some people were dissatisfied with customer service, citing issues like slow responses, damaged packaging, or unhelpful interactions when problems arose. A few other people also felt that the product quality might have declined over time, noting changes in color or taste, and some found the price to be a bit high online compared to supermarkets.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the smooth taste, variety of flavors,... See more

Quality

Consumers generally express satisfaction with the quality of the products. Many reviewers praise the smooth... See more

Customer service

Customers had ambiguous experiences with customer service. While many reviewers praised the quick responses,... See more

Price

Reviewers highlight positive aspects of price, often praising the affordability and cost-effectiveness of the... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and convenience of the... See more

Based on these reviews

Rated 4 out of 5 stars

I love matcha latte so when I came across Perfect Ted's Nespresso compatible pods, I was quite excited. Matcha latte in an instant, why not?? It provides a good boost of caffeine without the jitters... See more

Company replied

Rated 5 out of 5 stars

I recently tried PerfectTed Matcha Latte and was genuinely impressed. The flavour is smooth and not overly sweet, and it gives a steady energy boost without the jitters or crash I usually get from cof... See more

Company replied

Rated 5 out of 5 stars

Absolutely love Perfect Ted! Its the smoothest matcha I've ever had and the added taste of strawberry was perfect- it literally transformed the drink completely. Super refreshing, very light to drink... See more

Company replied

Rated 5 out of 5 stars

Really refreshing and fruity range of drinks! I love the peach matcha flavour best and find it gives me a boos of natural energy. The brand have a good variety of flavours and I love that the drinks c... See more

Company replied


Company details

Written by the company

PerfectTed is all about redefining energy. We create plant-based, matcha-infused drinks that give you natural, sustained energy without the crash. Made with only the finest ingredients, our drinks are a cleaner, healthier choice for those who want to stay on top of their game.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

253 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 89% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

My new go-to drink

I have been drinking PerfectTed Matcha for a while now and honestly, it’s become part of my daily routine. The taste is so smooth and not overly bitter like some I have tried before. My absolute favourites are strawberry and vanilla one. Definitely worth trying if you’re looking to switch things up!

1 April 2026
Unprompted review
Rated 4 out of 5 stars

The strawberry matcha is my favourite

The strawberry matcha is my favourite, very smooth and doesn’t need any syrups! The vanilla matcha was okay, the colour was odd so that might have been why I didn’t think it tasted as rich as the strawberry one but overall I liked it and would buy both again.

14 April 2026
Unprompted review
Rated 2 out of 5 stars

Lovely tasting matcha products but poor…

Lovely tasting matcha products but poor customer services. I put in my first order but the nespresso capsules came damaged and only 4 out of 10 pods worked in the machine because of the damaged shape. Emailed customer services requesting a refund and got no reply. Really disappointing

22 March 2026
Unprompted review
Rated 1 out of 5 stars

All vanilla, no matcha

Tried the Matcha Latte vanilla. This tastes nothing like matcha. The vanilla completely dominates to the point where it just comes across as a sweet, artificial vanilla milk drink. There’s no depth, no bitterness, no umami, none of the clean grassy profile you expect from anything claiming “ceremonial grade”. If there is matcha in here, it’s buried beyond recognition.
The branding talks about café quality and years of refinement. That doesn’t show up in the product. A decent matcha latte has balance. This has none. It’s one-note, overly sweet, and forgettable in the worst way.
If you actually drink matcha, this is a miss. If you’re expecting something close to what you’d get from a proper café, you won’t find it here.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Quick email response and replacement

The seal was incorrect on the packaging which meant it couldn’t be resealed. Upon emailing PerfectTed I had an immediate response and they sent out a replacement batch.

11 March 2026
Unprompted review
PerfectTed  logo

Reply from PerfectTed

We love to help :)

Rated 5 out of 5 stars

I absolutely love PerfectTed!

I absolutely love PerfectTed! Their original matcha powder was the first matcha I bought to start making matchas from home, and I still absolutely love the taste! It’s so creamy and smooth, and I would 100% recommend to anyone starting their matcha journey or wanting to find their new go to.

10 March 2026
Unprompted review
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Reply from PerfectTed

Thank you Lauren - appreciate the great feedback!

Rated 5 out of 5 stars

Litterally only use perfect ted matcha

Litterally only use perfect ted matcha! I started with buying the cans but now feel confident to make my own using there powder! so good and easy 💕

10 March 2026
Unprompted review
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Reply from PerfectTed

Thank you Stacey :)

Rated 5 out of 5 stars

I absolutely love perfect ted!

I absolutely love perfect ted!! The brand allows me to make the best matcha at home, saving me money on getting a take out matcha. The variety of flavours are also so good! I will continue to repurchase it into the future.

10 March 2026
Unprompted review
PerfectTed  logo

Reply from PerfectTed

Hi Lydia, we love to hear this :)

Thank you!!

Rated 1 out of 5 stars

The product tastes like the leftovers…

The product tastes like the leftovers from rerbull, which they put in a ketel and they added some grass and some rotten apple, and some 70 year old took a bath in it, atrocious.

9 March 2026
Unprompted review
PerfectTed  logo

Reply from PerfectTed

Thank you for your feedback – it sounds like our product really made an impression! We're sorry to hear that the taste wasn't quite what you were expecting. We promise, no 70-year-olds were involved in the brewing process, and we do our best to keep things fresh, with a focus on matcha goodness. We appreciate your creativity and will keep working to perfect that balance of flavours

Rated 5 out of 5 stars

We love perfect ted

We love perfect ted and enjoy it most mornings or as a pick me up throughout the day!

9 March 2026
Unprompted review
PerfectTed  logo

Reply from PerfectTed

That's great news Lily, thank you :)

Rated 1 out of 5 stars

I tried ‘Perfect’ Ted’s Strawberry…

I tried ‘Perfect’ Ted’s Strawberry Matcha Latte and Apple ect Energy Drink and I am highly disappointed with the taste. The matcha latte has a very strong, over riding taste of artificial strawberry, which over powers the matcha flavour significantly. The energy drink is at first a bit sweet, but then met a fruity bitterness, and that paired with the eventual after taste of strange green tea really throws off the palate. Something ain’t right.

7 March 2026
Unprompted review
PerfectTed  logo

Reply from PerfectTed

Thank you for the feedback Cassy! We are continuously working on new flavours and recipe's to improve the taste and experience :)

We hope these changes makes the difference for you!

Rated 5 out of 5 stars

Really enjoyed this matcha latte

Really enjoyed this matcha latte. It has a really nice creamy taste and love all the benefits. I love it’s in a tin so it can be a great chilled temperature. Highly recommend.

27 February 2026
Unprompted review
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Reply from PerfectTed

Thanks so much for the lovely feedback! We're so glad you enjoyed the matcha latte, creaminess and all! 😊 Appreciate the recommendation!

Rated 5 out of 5 stars

I was very sceptical about Matcha…

I was very sceptical about Matcha taste… a hype, tastes awful… but I was very wrong! Perfect Ted matcha is absolutely stunning. I am obsessed!!!

6 February 2026
Unprompted review
PerfectTed  logo

Reply from PerfectTed

Thank you Lara :)

Rated 5 out of 5 stars

Tried PerfectTed matcha and it’s…

Tried PerfectTed matcha and it’s actually really nice — smooth, lightly earthy, and a great coffee alternative when I don’t want jitters. I like that PerfectTed uses quality matcha and keeps things simple — no heavy, artificial taste. Would definitely repurchase ❤️

26 February 2026
Unprompted review
PerfectTed  logo

Reply from PerfectTed

Thank you so much, Ayesha! We're thrilled to hear you're enjoying the smooth, earthy taste of our matcha. No jitters, just pure goodness! 💚 We can’t wait to have you back for more!

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