Perfect Stays Reviews 

742
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning coastal locations, beautiful sea views, spacious rooms, and exceptionally comfortable accommodations. Guests also appreciate the remarkably well-equipped kitchens, excellent facilities, and the helpful team members who ensure everything runs smoothly from start to finish. However, some reviewers were not happy with cleanliness and property maintenance issues discovered upon arrival. Visitors mentioned specific concerns such as dirty floors, stained furniture, dust, and general wear that needed attention. A small number of people felt that these shortcomings affected the overall quality of their holiday experience.

What people talk about most

Location

Users describe positive interactions with location, noting that properties offer stunning sea views and... See more

Facilities

Reviewers highlight positive aspects of facilities, consistently praising the spacious and well-equipped... See more

Service

Consumers find service to be positive, highlighting helpful and attentive support from start to finish.... See more

Quality

People report positive experiences with quality, highlighting that the accommodations are well-equipped,... See more

Holidays

Clients share positive opinions on holidays, noting that properties are very well equipped and provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We loved staying at Seastar - Porthcothan beach is a favourite of ours - we loved the spaciousness of the house and the close proximity to the beach. Our only criticism is that you can’t check in unti... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish . We stayed at Gwel Avor in Port Isaac …what a property ! Fantastic house in a fantastic location. Incredible views of the sea and 10 minutes walk into Port Is... See more

Company replied

Rated 5 out of 5 stars

This is our third stay at The Nook through Perfect Stays, and each visit has been absolutely wonderful. The location is beautiful, the property is immaculate, and we truly love staying here, so much... See more

Company replied

Rated 5 out of 5 stars

Our second stay at Ria Reaching Fowey was super. Such a nice house and great view. Nice walks with the dog, nice food in the local restaurants. Just the two of us so very indulgent. Bedrooms are very... See more

Company replied


Company details

  1. Vacation Rental

Written by the company

Perfect Stays specialise in unique and luxurious holiday homes across Cornwall, Devon and Somerset. With an exclusive range of 5* self-catering accommodation in spectacular locations, all our properties are finished to the highest standard, from stunning boutique homes to large waterside abodes and charming countryside cottages.


Contact info

4.8

Excellent

TrustScore 5 out of 5

742 reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(742)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

50 birthday weekend

8 of us stayed at the property for a 50th party. Fabulous house with an incredible view in a lovely location. Made the birthday weekend

6 March 2026
Unprompted review
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Reply from Perfect Stays

Dear Duncan,

Thank you so much for taking the time to leave such a lovely review! We’re delighted to hear that you enjoyed your stay and had such a wonderful time celebrating a 50th birthday.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Love this property

Love this property. We have returned 4 times now. The property offers everything you need in a place away, especially if you have dogs. Rock itself is a delightful place to be. Do I recommend this house, 100% I do yes, you won’t be disappointed.

7 February 2026
Unprompted review
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Reply from Perfect Stays

Dear Nicola,

Thank you so much for this lovely review! We’re delighted to hear that you enjoyed your fourth stay with us in Rock. We look forward to welcoming you back again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Perfect Stays... Living up to their name!

One of the best properties we have ever stayed in, and one of the best customer experiences we've had as Perfect stays sought to truly live up to their name! Thank you for a wonderful holiday.

13 February 2026
Unprompted review
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Reply from Perfect Stays

Dear Jonathan,

Thank you so much for your incredibly kind words! We’re delighted to hear that you enjoyed your holiday. It means the world to us that both the property and our team lived up to the Perfect Stays name.

We hope to welcome you back again soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

We had a lovely time at Poldhu

We had a lovely time at Poldhu, Harlyn Bay, Padstow. The property had everything you could possibly need in terms of kitchen equipment and was spotlessly clean. The location was perfect being literally a 2 minute walk to the beach. Perfect Stays concierge team were amazing help in arranging restaurant bookings and making recommendations, we had the most amazing Sunday lunch at The Mariners and a lovely dinner at The Pig. We would not hesitate to book through Perfect Stays next time we visit.

14 February 2026
Unprompted review
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Reply from Perfect Stays

Dear Maxine,

Thank you for your wonderful review. We’re so pleased that your stay at Poldhu was memorable and that our Concierge team’s recommendations added to your experience.

We very much look forward to welcoming you back soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Perfect Stays was great from booking to…

Perfect Stays was great from booking to check out!

This was our first time using Perfect Stays and it was wonderful. The Concierge and Customer Service team was prompt, helpful and informative and all of our questions were handled expertly. The property itself (Clifftop) was outstanding and even better than the pictures and descriptions conveyed. I would highly recommend PS and Clifftop to anyone considering an upcoming holiday.

6 February 2026
Unprompted review
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Reply from Perfect Stays

Dear KM,

Thank you so much for taking the time to leave such a lovely review.

We’re delighted to hear that you enjoyed your time at Clifftop and that our Concierge team were able to assist you with your first Perfect Stays booking.

We hope to welcome you back again soon!

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

My family & myself have rented…

My family & myself have rented properties through Perfect Stays 4 times now. We have never been disappointed. The properties are all kept to a very high standard. Everything is top quality & all the staff that work for Perfect Stays are so helpful. Nothing is too much trouble.
We stayed at Sunny Seven, Polzeath Feb 2026 & this property is stunning. So well equipped with everything you would need. Immaculate in every way. 5stars definitely!

6 February 2026
Unprompted review
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Reply from Perfect Stays

Dear Theresa,

Thank you so much for taking the time to leave such a glowing review.

We’re delighted to hear that you enjoyed your time at Sunny Seven and exploring Polzeath.

We hope to welcome you back again soon!

Best wishes,
Perfect Stays

Rated 4 out of 5 stars

Welcome pack with local foods and…

Welcome pack with local foods and drink. Very clean and tidy. Beautiful property and views. Parking for at least 3 cars, dog friendly. Warm, lovely wood burner. Efficient company, dealt with a missing item very quickly.

23 January 2026
Unprompted review
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Reply from Perfect Stays

Dear Annette,

Thank you so much for your lovely review. We’re delighted to hear that you enjoyed the stunning views and the comfort of your luxury stay.

We hope to welcome you back again soon!

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Always an excellent experience

Always an excellent experience

29 December 2025
Unprompted review
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Reply from Perfect Stays

Dear Bob,

Thank you so much for taking the time to leave such a lovely review. We're happy to hear that you had an excellent experience.

We hope to welcome you back again soon!

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Perfect Stays

Salt Spray in Porthleven is a magical property,it has everything you want and everything you need.
The sunrises and sunsets from the balcony are breathtaking.
The team at Perfect Stays are exceptional in every way, I can't praise them enough !
Their emails are thoughtful and not generic, and its always a pleasurable experience speaking to them.

9 January 2026
Unprompted review
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Reply from Perfect Stays

Dear Jane,

Thank you so much for taking the time to leave such a lovely review. We're glad you enjoyed the incredible views at Salt Spray.

We're happy you were pleased with the service you received from the Perfect Stays team.

We look forward to welcoming you back.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Incredible house with stunning views

We stayed at Trelorna over Christmas and had the most amazing stay.
The house was just incredible. It was set over 3 floors, the top floor being the living/dining/kitchen area with incredible views of polzeath beach.
The decor was beautiful throughout . It had 5 lovely bedrooms, all having comfy beds and 3 of these were en-suite.
The games room was great and we had lots of fun playing table tennis and pool.
The hot tub was brilliant too.
We did some lovely coastal path walks straight from the house.
With the games room hot tub, beautiful walks, the beach and town we didn’t need to drive anywhere.
The house literally had everything you could want, plenty of pots pans, crockery and cutlery. As we stayed there over Christmas Day it was amazing to have 3 ovens for us to cook our Christmas Day dinner in.
I cannot recommend this house enough, it was just stunning and I would give it a definite 5 star rating.

22 December 2025
Unprompted review
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Reply from Perfect Stays

Dear Samantha,

Thank you so much for taking the time to leave such a fantastic review. We're happy to hear that you enjoyed your stay at Trelorna and exploring Polzeath and the north coast.

We're delighted that you had a wonderful Christmas and that you'd recommend the property.

We hope to welcome you back again soon!

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Shun Lee, St Ives property (5 couples)

This is the 5th time we have stayed at Shun Lee and our 6th booking overall with Perfect Stays. We love Shun Lee as it is a very well appointed/spacious house and importantly within walking distance of St Ives. There is good car parking for 5 cars but we rarely use the cars. The house is very well maintained with plenty of kitchen equipment - plates, mugs, cutlery, glasses etc. We all enjoy large En-Suite bedrooms, the kitchen and lounge are large and very socialable. The cinema room includes a full Sky package. We have always found Perfect Stays easy and efficient to deal with both prior and during our stay. During our recent stay we had a problem with one of the dishwashers, this was resolved very quickly. We have already booked again for 2026.

21 November 2025
Unprompted review
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Reply from Perfect Stays

Dear Martin,

Thank you so much for taking the time to leave such a wonderful review. We're so happy to hear that you enjoyed staying at Shun Lee and exploring St Ives.

We really appreciate the detailed comments you've left in this review and we're glad we were able to help solve the problem with the dishwasher.

We're delighted that you had a great experience when booking with us - thank you so much for your lovely comments.

We look forward to welcoming you back again next year!

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Everything at Nightjar was absolutely perfect.

Everything at Nightjar was absolutely perfect, wouldn't have changed a thing. The house itself was stunning and perfect for my family of 8 and a baby. Big open space for the family to hang out together, fantastic for a celebration. We had private chef Dez Turland come cook for us all one evening - this was amazing and recommended by Perfect Stays.
The Owners living next door was perfect, keeping us topped up with endless supply of logs.
We'd definitely return to Nightjar - summer would be amazing there to enjoy the hottub and garden even more.
P.S. Perfect Stays are my favourite property rental company to work with. Responsive, knowledgeable and so helpful. All of their properties are of the same incredibly high standard - gives me confidence when booking that the house will be super special, thanks everyone at Perfect Stays.

24 October 2025
Unprompted review
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Reply from Perfect Stays

Dear Fiona,

Thank you so much for taking the time to leave such a glowing review. We're so happy to hear that you had a wonderful holiday at Nightjar, and that you enjoyed the wood burner, open plan living space and facilities.

We're thrilled that you had a great experience when booking with us - thank you so much for your lovely comments.

We hope to welcome you back to beautiful Somerset or to one of our other South West properties again soon.

Best wishes,
Perfect Stays

Rated 1 out of 5 stars

Overcombe Bigbury on sea

My one star is not a reflection on Perfect Stays as I cannot fault them at all. My holiday was ruined due to what I think is a major issue with the drains and plumbing I believe. One room was uninhabitable due to the stench. Another room was not used due to the state of one of the bed. The top was literally smashed up with jagged plywood. As a result of one family never came and another left. The issue started immediately and Perfect Stays were on the case immediately. Pebbles who oversee the place were fantastic too. My ruined holiday was not their fault. They did all in their power to rectify a situation which to be fair was out of any bodies control. Under the circumstances Perfect Stays could not have done more than they did.
I wanted a full refund and I believe it to be the owner who would only give me just over half. I had saved a long time to afford a likely last family holiday and it never happened. Basically it couldn’t sleep 10 due to the issues with the stench and the twin room only really fit to sleep one.
It’s a wonderful property but sadly I spent all the time I was there worrying about not getting my deposit back. I kept finding cracked crockery, dirty marks on walls,stains on furniture and generally it was pretty tatty and in need of some TLC. The carpets were also pretty grubby. Coupled with the fact we didn’t get a family holiday and the worry of wasting more money it was an utter disaster which has left me very sad. I must stress to anybody reading this review that it’s not a reflection on Perfect Stays. They did all they could to rectify things and I really appreciate that. Nobody could have been more helpful and kind. They even sent me a bunch of flowers which was very much appreciated. Everybody did all they could to solve the problem. Sadly it was not solvable during the stay. Not their fault. Things go wrong. I appreciate that. I feel very angry toward the owner. I wanted a full refund and got just over half. My dream holiday was ruined. My family couldn’t all stay.
Thank you Perfect Stays for doing all you could under such sad circumstances. I highly recommend the company but I do not recommend this property.

21 November 2025
Unprompted review
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Reply from Perfect Stays

Dear Judi,

Thank you for taking the time to leave a review and for your kind words regarding the team at Perfect Stays.

We’re so sorry to hear about the problems you encountered with the unpleasant odour at the property, and that it had an impact on your holiday.

The owners are extremely apologetic about this; we weren't aware of this being an issue previously, therefore, it's very unfortunate that it coincided with your stay.

We appreciate your comments about the damaged bed and this has been passed onto the owners. We’re extremely sad to hear that you felt you couldn’t accommodate your full party at the property.

As you mentioned, every effort was made to resolve the issue with the drains during your stay and we’re very sorry for the stress and disappointment caused by these unforeseen circumstances.

Naturally, we're sorry that you remain disappointed with the compensation offered. However, please be assured that we only ever strive to reach a fair and reasonable conclusion in matters such as this.

As you know, the owner of Overcombe increased upon their initial offer as they wished to acknowledge any upset caused.

Nonetheless, we're sorry if you remain disheartened. We are pleased to hear that the flowers arrived with you safely and hope that they went some way to show our care.

Thank you again for your lovely comments regarding the team at Perfect Stays. We hope to welcome you back to one of our properties in the future.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Lovely

We were there in October half term, the property was stunning, all amenities close by.

20 October 2025
Unprompted review
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Reply from Perfect Stays

Dear Paul,

Thank you so much for taking the time to leave us a review. We're so happy to hear that you had a lovely holiday at Waders.

We hope to welcome you back to Cornwall in the future.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Weekend at The Nightjar

We had a recent weekend away in The Nightjar in Somerset
This property was stunning everything was just perfect for the 4 couples
The social space with the huge log fire in the middle was fantastic and the endless supply of logs was brilliant
No expense spared with the furnishings , linens and decor !
Didn’t want to leave - fabulous !!

14 November 2025
Unprompted review
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Reply from Perfect Stays

Dear Angie,

Thank you so much for taking the time to leave such a superb review. We're so happy to hear that you had a wonderful holiday at Nightjar, and that you enjoyed the wood burner and facilities.

We hope to welcome you back to beautiful Somerset or to one of our other South West properties in the future.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Pentyak House was superb

Pentyak House was superb. Well appointed, spacious and ideal for all the family. Lovely view and garden too!

5 October 2025
Unprompted review
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Reply from Perfect Stays

Dear Brian,

Many thanks for taking the time to write a lovely review. We're pleased you had a great family holiday and enjoyed the garden and views.

We agree, Pentyak is a superb property for families, with a spacious garden. We hope to welcome you back again soon!

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Had a wonderful week’s holiday

Had a wonderful week’s holiday. The company were very helpful with any questions I had before our stay. I did have to call them when we were in the house to fix a problem with a shower and a leaking tap. They arranged for it to be fixed but the plumber never arrived. I contacted them to report this but did not have a reply so it was not fixed. Also the duke box did not work when we arrived which was disappointing and they said they would find the key to fix it but they never did. I once again messaged them to ask about it but did not get a reply. These things did not spoil our stay at all, but we were told to report anything that we found was not working in the property and it was not followed up
Beautiful house, lovely position, indoor pool could do with being a little warmer but we would definitely stay there again

24 October 2025
Unprompted review
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Reply from Perfect Stays

Dear Susan,

Many thanks for taking the time to leave such a detailed review. We're glad you enjoyed your week at Sea House and it's great to hear you felt we were helpful when dealing with issues as they arose.

With regards to the plumber, the owners have confirmed that the plumber did visit the property but found the issue couldn't easily be resolved without intrusive work.

The juke box key has unfortunately gone missing, therefore the owner was unable to assist with this during your stay. The owner is in the process of contacting the juke box company to resolve this.

We're happy you still enjoyed your holiday and we're grateful that you reported the problems so efficiently, so these things can be resolved before new guests arrive.

We look forward to welcoming you back soon.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

had the most amazing time this is our…

had the most amazing time this is our second house we have stayed in with Perfect Stays and they don’t disappoint. Shun Lee is so spacious for our family of 13 ages ranging from 6-61 everyone has personal space if needed and so quiet. We hardly used the car other than shopping at Lidl but Tesco is walking distance if you only need a few bits. Carbis Bay and St Ives both walking distance although very hilly so may not be ideal if you have elderly family especially if in a wheelchair.
We visited Camel Creek adventure park again this year which didn’t disappoint the whole family enjoy this place all the rides are family friendly and everyone enjoys the indoor slides including the adults.
We also visited Una St Ives for the leisure facilities it has indoor & outdoor pool along with sauna steam room and treatments if you want them. There is no time restrictions for the pools and in October half term it was pretty quiet so the kids loved it.
As it was Halloween 🎃 while we were there we had a fabulous party in the dining room we brought decorations from home and made a real party 🎉 feel to the room.
The only disappointment was we had to come home 🙈
We would definitely stay again but for now we want to explore other areas and have booked Panorama in Mawgan Porth for next year.
These houses are great for making memories with family and so much better than fighting with the problems you come across with going abroad.
Can’t wait for next year on count down already and the kids are so excited.
Thank you Perfect Stays for was really the perfect stay ❤️

25 October 2025
Unprompted review
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Reply from Perfect Stays

Dear Mrs Myerscough,

Many thanks for taking the time to leave such a detailed review. It's so lovely to read about how much you enjoyed your holiday - we're so glad you made such magical memories with your family at Shun Lee.

We're delighted to hear you've already booked Panorama for next year and we're sure you'll have a fabulous time there too.

We look forward to welcoming you back to Cornwall.

Best wishes,
Perfect Stays

Rated 5 out of 5 stars

Our New Favourite Cornwall Escape

We recently stayed at The Hideout in Mawgan Porth through Perfect Stays, and it was genuinely outstanding. Perfect Stays has a fantastic portfolio of properties and on previous trips to the area we had always noticed The Hideout, but it was never available for our dates. This year we booked early and finally managed to stay there, and it absolutely lived up to expectations.

The property itself is incredible. The location is unbeatable and the house would honestly be a dream retirement spot for me. We stayed as a family of four plus two of our kids’ friends, and the children were in heaven. They spent most of their time in the pool room and cinema, which gave them plenty to enjoy and gave us some peaceful moments too.

The service from Perfect Stays was faultless. The housekeepers and maintenance team, Paul and Jen, were brilliant. They texted us while we were travelling down to let us know the property was ready early, which saved us from killing an hour at the services. They also updated us about a couple of very minor issues before we arrived, none of which caused us any trouble. During the stay there was a leaky tap in the spare bathroom, and I really like that Perfect Stays encourages guests to report anything like that so they can get it sorted for the next visitors.

We could not fault the property or the service. I would not hesitate to recommend Perfect Stays and will definitely book through them again on our next visit to the area.

25 October 2025
Unprompted review
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Reply from Perfect Stays

Dear Daniel,

Thank you so much for taking the time to leave such a glowing review. We're so glad to hear that you had a relaxing holiday at The Hideout, and that you enjoyed the location and facilities.

We certainly hope to welcome yourself and your family back to The Hideout or one of our other properties in the future.

Best wishes,
Perfect Stays

Rated 4 out of 5 stars

Annual family holiday

My family and I absolutely loved our stay at Waders. It was well equipped, spacious, warm, comfortable and well thoughtout. Views are stunning and the enclosed garden was great for the grandchilden for a little outdoor play.

10 October 2025
Unprompted review
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Reply from Perfect Stays

Dear Annette,

Thank you for taking the time to leave us such a lovely review. It's wonderful to hear you had such a great stay at Waders.

We hope to welcome you back again in the future.

Best wishes,
Perfect Stays

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