Made to feel welcome every single time. Beth is amazing and goes above and beyond. I was petrified of the dentist for years and Beth has made my experience completely different - always fully expl... See more
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Perfect Smile are one of the UK's leading dental practices. With Dentists in London and across the UK. We provide a first class dental service.
Kew Road 25-27, TW9 2NQ, Richmond, United Kingdom
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Replied to 64% of negative reviews
Typically replies within 48 hours
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Perfect Joke if you ask me.
After many years private with another, I decided to go NHS with this lot. Big mistake! So, in around 8 years I have lost 2 crowns then the teeth being removed. 2nd one sent to another NHS dentist in Slough as they said could not do it,Eh! Anyway Slough had left the root in place saying it would be ok. A little while later a filling was done behind but only half of the filling was replaced, Eh! Then told root canal required, but we cant do it, given details of specialist who then contacted me, £900plus. Eh! What about NHS care under you, NO! was the answer we dont do root canals under NHS. the only dental care we do is check ups, cleaning, and if your lucky a filling!
So, I have dumped them! On to a private dentist.
Who the hell left your root in place they say, a supposed extraction! Then they say, you need a crown at least, however another tooth behind where they extracted half your tooth that is also not good. further treatment privately root extraction £400, root canal £1200, bridge crown £3000. Thanks Perfect Joke, for 8 years of a total waste of my time and money. Incompetant care under your NHS service. Do yourself a favour and do not bother with this money making scheme of a dentist. They insist you to pay £25 every 6 months for 5 minutes check up, then offer rubbish treatment that will not last. You are throwing money away! Charged £75 for a hygienist, but then the dentist does it Eh!
PERFECT JOKE!
Visited perfect smile for the hygienist today ,always welcomed with a smile ,seen promptly Helen went through everything keeping me informed all the way,
5* service every time.

Reply from Perfect Smile
Pleasant dentist who spent time with me and conducted thorough examination for check up.
Great experience, the dentist was very nice and put me at ease.
I had the best experience today. Fatima who is a dental nurse welcomed me and made me feel at ease. Dr Marius, what a professional! He went above and beyond to make me feel relaxed and comfortable during my treatment and with a future plan of action. An amazing team all round!
Being someone who’s anxious and has ADHD, finding a dentist I actually feel comfortable with and explains everything without me feeling stupid has honestly been such a struggle. I’ve been through sooo many dentists across London, even private ones, but I absolutely love my dentist Dr Zeanab Guys, she is AMAZING. I feel comfortable, listened to and just chill. Honestly 10/10, I couldn’t recommend her enough! 🦷✨
Fantastic team! Professional, knowledgeable and pro active.

Reply from Perfect Smile
Cosham High St Dental Practice. Efficient and Professional. Would recommend. I have been a customer for many years and have received consistently good service. All the staff and very personable and effecient.

Reply from Perfect Smile
Beth my dentist is excellent.....she knows my fears and is extremely patient and understanding...perfect

Reply from Perfect Smile
I am afraid if the dental experience however, Lisa one of the receptionist has genuine empathy and goes out of her way to accommodate an appointment.
Leanne my dentist is the only dentist that has ever shown any true empathy.
She actively listens and gives guidance and reassurance.
She normalised everything explained each minute detail with a no nonsense, yet caring approach.
If you want a dentist she is the one you want.
I have had Denplan for 25 years but this dental practice shows the true meaning of caring and not just out for the pennies.
Empathy is a rare thing these days but these two people are a credit to this organisation.

Reply from Perfect Smile
Absolutely amazing from receptionist to Dentist Dana especially Dana

Reply from Perfect Smile
Great dentist and wonderful staff always feel welcome

Reply from Perfect Smile
Kotecha has been my dedicated dentist since 2019, and we have built up a relationship of trust. My oral issues are unique which Kotecha accommodate the nuances, including referrals.

Reply from Perfect Smile

Reply from Perfect Smile
Efficient service from Registration to seeing the Dentist for Examination and Treatment. An excellent N. H. S. Practice.

Reply from Perfect Smile
Ben was very good patient and sympathetic when I told him that Matt husband had just passed away

Reply from Perfect Smile
Dentist Tami is very good and the results are fantastic

Reply from Perfect Smile
Friendly and helpful Dentist and her assistant...

Reply from Perfect Smile
From my first appointment Mahmoud and Eloise were friendly, courteous and made me feel at ease, explaining everything as they went along. They were professional in every way. All staff at Perfect Smile were helpful and friendly. A 5 star rating is well deserved.

Reply from Perfect Smile
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