Made to feel welcome every single time. Beth is amazing and goes above and beyond. I was petrified of the dentist for years and Beth has made my experience completely different - always fully expl... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Im so happy with my dentist and the whole team at perfect Smile, Muswell Hill. They are Always thorough, professional and provide excellent customer service. They are also fantastic with children an... See more
Company replied
I am afraid if the dental experience however, Lisa one of the receptionist has genuine empathy and goes out of her way to accommodate an appointment. Leanne my dentist is the only dentist that... See more
Company replied
Excellent dentist in Wigan, been here at this practice since being young with Mr Smyth and now bringing my own children. Melissa (dentist) was great and very knowledgeable and calming and put me and... See more
Company replied
Company details
Written by the company
Perfect Smile are one of the UK's leading dental practices. With Dentists in London and across the UK. We provide a first class dental service.
Contact info
Kew Road 25-27, TW9 2NQ, Richmond, United Kingdom
- www.perfectsmile-dental.com
4.8
Excellent
890 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 64% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent clinician
Excellent clinician. Fantastic and helpful staff. Always spotlessly clean and tidy building
25 August 2026
Unprompted review
Reply from Perfect Smile
Thank you Carole. Lovely to hear this ❤️
Dr Alex is always great with my kids
Dr Alex is always great with my kids . Professional and friendly .
26 August 2026
Unprompted review
Reply from Perfect Smile
Thanks so much Marzena 🤩
Seen on time
Seen on time. Lovely dentist who is very understanding of my son who has anxiety. Prompt and quick appointment. Dentist explained everything she was going to do. Definitely good at their job. And friendly towards my son and myself.
25 August 2026
Unprompted review
Reply from Perfect Smile
We appreciate the feedback and 5 stars. Thank you 🤩
Top notch service
I've been a patient at this surgery for 46 years, the service has always been good, but the service provided by the current team is probably the best there has been.
25 August 2026
Unprompted review
Reply from Perfect Smile
Ah thank you so much John. That’s really lovely of you to share ❤️
A good visit
I had the appointment time I needed and the dentist was friendly professional .
24 August 2026
Unprompted review
Reply from Perfect Smile
Thank you John. We appreciate the review 🤩
Very welcoming when you enter
Very welcoming when you enter. Bright and clean. Nora is exceptional. Makes you feel at ease and explains clearly what to do to improve your hygiene. Don't let her go!
24 August 2026
Unprompted review
Reply from Perfect Smile
Thanks a million Kym. Wonderful to hear your feedback ❤️
Nice welcome
Nice welcome, was seen on time, greeted with a friendly smile by the dental nurse and the dentist assessed all my teeth and not just the problem area. very thorough and never rushes.. explaining everything perfectly- thank you all at PS.
24 August 2026
Unprompted review
Reply from Perfect Smile
You’re very welcome Tikarah. Thanks for sharing your feedback 🤩
Reply from Perfect Smile
Thank you so much Lynne 🤩
Was bad experience didn’t work well as…
Was bad experience didn’t work well as very poor service
21 August 2026
Unprompted review
Reply from Perfect Smile
Dear Iode, we are sorry to see you leave us a 1 star review. So we can investigate, could you kindly let us know which practice you visited.
Thank you.
Staff at the branch treated me…Clapham Branch
Staff at the branch treated me efficiently and we're friendly. I was pleased with their undertaking. Many thanks.
18 August 2026
Unprompted review
Reply from Perfect Smile
Thank you so much Nicholas ❤️
My dentist is great
My dentist is great. Her name is Melissa. Such a nice person and very good at her job. The whole team are very pleasant. I’ve been with this dentist since 1987 (a long time lol) although the dentists have changed it’s always had a good reputation
21 August 2026
Unprompted review
Reply from Perfect Smile
Thank you Lin. We appreciate your feedback and thank you for being a loyal patient of the practice ❤️
Always have a good service at this…
Always have a good service at this dentist ,all very friendly and helpful
21 August 2026
Unprompted review
Reply from Perfect Smile
Thanks so much Heather. Lovely to hear ❤️
i,ve been coming to this dental…
i,ve been coming to this dental practice for several decades now, as usual staff very friendly and knowlegable, always treated with the utmost care and respect, the best practice around to be a patient of.
21 August 2026
Unprompted review
Reply from Perfect Smile
Thank you Chris for being a loyal patient of ours. Lovely to hear your feedback 🤩
I saw Helen the hygienist
I saw Helen the hygienist, highly recommend seeing her. She has a gentle touch, does a thorough clean and clear advise
21 August 2026
Unprompted review
Reply from Perfect Smile
Thanks so much Susan. We really appreciate your review ❤️
Everything went well
Everything went well, Andrea and her assistant were very professional, friendly, and made the experience very good.
21 August 2026
Unprompted review
Reply from Perfect Smile
Thanks so much Bernadette ❤️
Satisfied patient
I've been with this practice for the last 7 years, I have been treated by 3 different team members and I had always a very positive experience. I've got clear information about procedure and cost of each intervention I had with them. I am a satisfied patient.
23 July 2026
Unprompted review
Reply from Perfect Smile
Thank you Paolo. Your feedback and 5 stars is very much appreciated 🤩
Love the staff so polite and helpful…
Love the staff so polite and helpful and very clean dentist practice as well as patient care when having treatment
20 August 2026
Unprompted review
Reply from Perfect Smile
Thanks so much Lawrence, we appreciate the feedback ❤️
Reply from Perfect Smile
Thank you Carlos 🤩
Excellent dentist 🦷
Excellent dentist in Wigan, been here at this practice since being young with Mr Smyth and now bringing my own children.
Melissa (dentist) was great and very knowledgeable and calming and put me and my children at ease :) highly recommend
19 August 2026
Unprompted review
Reply from Perfect Smile
Thanks Michelle. We welcome your lovely feedback ❤️
Same as always
Same as always, Smiley, Professional Yara at work how can it go wrong?
Thank You always Yara.
20 August 2026
Unprompted review
Reply from Perfect Smile
Thanks Ibo! Very kind of you to share 🤩
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