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PerfectGift.com Reviews 1,167

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 708 reviews, reviewers had a great experience with this company. Customers frequently praise the product, especially the personalized gift cards, and find the ordering process straightforward and efficient. Many highlight the exceptional staff, noting their helpfulness, communication, and supportive approach, which makes the user experience very positive. The customer service is consistently described as incredible, with prompt and effective assistance. However, some people were dissatisfied with certain aspects of the user experience, such as difficulties with photo uploads, issues with the website not saving items in the cart, or challenges with editing orders. A few customers also mentioned problems with reordering or accessing past orders, and some experienced frustration with the chat assistance.

What people talk about most

Product

Customers had positive experiences with the product, especially praising the personalization options for gift... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and quick, with some... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the helpfulness,... See more

User experience

People report positive experiences with user experience, finding the platform user-friendly and easy to... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and responsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering our monthly rewards gift cards from your company has been great cutting time out from having to leave the office to do so and to do multiple transactions at a big box retailer. The only reas... See more

Company replied

Rated 4 out of 5 stars

I sent two valentine visa cards. With the fifst card my paymentlnformation went through immediately The next card that I attempted to send, ws rejected when I used te same card. I was asked to use... See more

Company replied

Rated 5 out of 5 stars

Working with Jenny Schutt has been an absolute pleasure! She helped us get our Horsetooth Heating, Air & Plumbing branded gift card shop set up, and the process couldn’t have gone more smoothly. She w... See more

Company replied

Rated 5 out of 5 stars

Our company has really loved working with Rebecca Crawford at PerfectGift.com! We organize field trips for schools, and we often need to order 100s of credit cards for the students to use at food hal... See more

Company replied


Company details

  1. Corporate Gift Supplier
  2. Gift Shop
  3. Online Marketplace

About PerfectGift.com

Written by the company

PerfectGift.com is where you find The Perfect Gift, Every Time. Whether it’s for family, friends, or business. 

You can customize both our physical and digital Visa gift cards. Upload a photo or logo, add a personal message, or choose a stylish pre-design that makes every card personalized.  Our gift card personalization is thoughtful and unique, just like a Perfect Gift should be.

We partner with top national and local brands. Need breakfast, pet supplies, a spa day, or furniture? We have you covered with fast, personalized, easy-to-send digital gift cards from hundreds of brands.

With our PerfectGift+ product, recipients get to choose their preferred way to use their gift. They can activate the gift to their personal debit or credit card, use it as an eGift, or cash out. 

Looking for employee gifts or corporate rewards that feel special? We handle bulk orders with ease. We offer same-day printing and shipping, plus customization at scale, whether you're sending 5 or 5,000 cards. 

Whether you're sending a single “thank you” or running a rewards program, PerfectGift.com makes it easy to spark smiles for your special recipients.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

While I had some difficulty getting a…

While I had some difficulty getting a picture that was suitable to download, the help team at Perfect Gift was very patient and gave me excellent advice to get the gift completed.
I’ll definitely recommend them and use this site again.

16 April 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thanks so much for being a customer, and we're so glad our team was able to assist you with your gift card!
- Tiffany R. (Dir Consumer Experience)

Rated 1 out of 5 stars
PerfectGift.com logo

Reply from PerfectGift.com

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding

Rated 1 out of 5 stars

Both times I submitted a digital order…

Both times I submitted a digital order it was cancelled with no clear reason as to why. Thought initially it was the “dead to us verbiage” (going away gift) so I removed that the second time and still cancelled.

16 April 2026
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Reply from PerfectGift.com

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding

Rated 1 out of 5 stars

I’ve tried purchase a gift card twice

I’ve tried purchase a gift card twice. Both time canceled.

15 April 2026
PerfectGift.com logo

Reply from PerfectGift.com

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding

Rated 5 out of 5 stars

Jill A was amazing to work with

Jill A was amazing to work with. She helped setup a new corporate account within minutes and guided me through my first order of cards and gift cards for more than 50 people. Highly recommend.

8 April 2026
Unprompted review
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Reply from PerfectGift.com

Thank you for the kind words about Jill! We look forward to serving you in the future for additional gift card needs!
- Tiffany R. (Dir Consumer Experience)

Rated 3 out of 5 stars

When uploading a photo

When uploading a photo, (2) 9f them, the card company rejected my order saying the pictures were suggestive.. it was a couple on the beach, in swimwear, making a baby shower announcement.

10 April 2026
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Reply from PerfectGift.com

We apologize for any inconvenience. Our Card partners strictly govern Card images. We make every effort to offer guidance and advice to select the correct image.
For any further information or support, please contact us at support@perfectgift.com
Russell (Dir Customer Service)

Rated 5 out of 5 stars

Good job

Good job! It’s a gift for my granddaughter!!!

14 April 2026
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Reply from PerfectGift.com

Thank you for your order! Hope your granddaughter enjoys the gift card!
- Tiffany R. (Dir Consumer Experience)

Rated 5 out of 5 stars

This gift was truly the perfect gift

This gift was truly the perfect gift! I bought one first for my coworker and it went over so big that I decided to get one for my son. Everyone loves them.
Very fast delivery! Processing began within minutes of me placing my order and in my mailbox before the week was over. I highly recommend!

5 April 2026
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Reply from PerfectGift.com

We are so excited to hear that you are able to spread joy and smiles to family and colleagues with PerfectGift gift cards!
-Tiffany R (Dir Consumer Experience)

Rated 1 out of 5 stars

If a picture is denied

If a picture is denied, can you please tell us what is wrong with it? Are you letting AI decide? We can't make it right if we don't know what is wrong.
REPLY:
WHAT!?! Order went through After a denial of the pictures I wanted, I finally found a picture you approved. I guess you all have something against human hands.
Also, you never addressed my issue.

13 April 2026
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Reply from PerfectGift.com

Hi. We see a subsequent order has gone through. Please do let us know if you have any questions. Support@perfectgift.com

Rated 5 out of 5 stars

Great Experience

It was a great experience all the way around

14 April 2026
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Reply from PerfectGift.com

Thanks for your purchase of a gift card! We appreciate you!

-Tiffany (Dir Consumer Experience)

Rated 1 out of 5 stars
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Reply from PerfectGift.com

Hi. We see a card was ordered and redeemed on April 12th. If you have any questions on the card or the order, please let us know how we can help support@perfectgift.com
Russell D (Dir Customer Service)

Rated 5 out of 5 stars

I love these cards

I love these cards! They are great gifts!

14 April 2026
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Reply from PerfectGift.com

Thanks for being a customer! We appreciate you and love creating smiles for gifters and recipients!

Rated 1 out of 5 stars

THEY CANCEL ORDERS

ORDER WAS CANCELED WITHOUT A REASON

12 April 2026
PerfectGift.com logo

Reply from PerfectGift.com

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding.

Rated 5 out of 5 stars

Customer service was great

Customer service was great. Travis Craven answered all my questions in a timely fashion and his advice was clear and helpful.

30 March 2026
Unprompted review
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Reply from PerfectGift.com

Thanks for ordering gift cards from PerfectGift and for the kind words about Travis!

Rated 5 out of 5 stars

Been buying for years visa hard copy…

Been buying for years visa hard copy for family birthdays gifts. Great website and very reasonable.

12 April 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

Rated 5 out of 5 stars

Easy and stress free!

Very easy straight to the point which makes the experience stress free!

12 April 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

Rated 1 out of 5 stars
PerfectGift.com logo

Reply from PerfectGift.com

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding.

Rated 1 out of 5 stars

BAD SITE

took my money and sent nothing

11 April 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thank you for the review. Please let us know how we can help you with your order.... support@perfectgift.com
Russell D (Dir Customer Service)

Rated 5 out of 5 stars

Very easy to do


Very easy to do. Love how nice they turn out. It also makes it look like you put in the effort to give the person a nice gift even though it's a gift card. Now the person can get whatever they really want as well

11 April 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

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