Poor return or exchange policy
I normally dont have any problems shopping at Pepco. They have a nice selection of things but recently I had to exchange and item and it has made me rethink about shopping there in the future. I bought a pair of sandals for my boyfriend that were too big. When I bought the first pair I was told that if I wanted to return them I needed to have the hanger. I made sure to have the hanger, the sandals were in the same condition as when I bought them the only thing is we have taken off the tags. I returned the sandals with the tags but they weren't attached
Come to found out I couldn't do the exchange because the tags weren't attached to the sandals. I could see if taking off the tag caused damage to the sandals but they didn't so I don't see any reason I couldn't exchange them other than greed.
I'll be thinking twice before I shop there








