Pen u/w are easy to deal with. Always able to speak with an underwriter by email or telephone and if no joy the BDM is happy to help and point you in the right direction. Competitive rates and helpf... See more
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Company details
Written by the company
Pen is one of the UK’s leading MGAs with a bold vision to become a £1.75bn GWP underwriting and distribution business.
Contact info
United Kingdom
- www.penunderwriting.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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Special thanks to Neil Smith
Special thanks to Neil Smith, who has sorted a stressful situation for my client. #Legend
My general enquiry for updated…
My general enquiry for updated information regarding a policy was answered quickly and included info for when to expect official documents. Brilliant service.
Very happy with both the level of cover…
Very happy with both the level of cover and the customer service provided over the years. Any query is dealt with promptly with minimum amount of
Requested a document this morning and…
Requested a document this morning and it was sent this afternoon, very responsive, so very impressed
Lauren Bithell was very helpful on the…
Lauren Bithell was very helpful on the phone and the service was quick.
Lauren has been extremely helpful on…
Lauren has been extremely helpful on both occasions I have called through.
Great Service.
An efficient response and helpful level…
An efficient response and helpful level of information provided.
The underwriter
The underwriter, Chris, was very accommodating and dealt with the enquiry immediately
The response was very quick and…
The response was very quick and detailed the answering of my question. first class
Received renewals in plenty of time…
Received renewals in plenty of time with good pricing
A good service overall
Matters were dealt with quickly and efficiently. The only reason for not giving 5 stars was the telephone wait time.
Professional Service.
Always a pleasure working with anyone a Pen Underwriting. Always professional and always happy to help no matter the query.
Chris Mead was amazing very…
Chris Mead was amazing very knowledgeable and his communication is 10/10 very fast in his responses.
Quick response
Excellent
Excellent, professional and friendly.
Outstanding first class service.
Good communication and team work.
Spoke to Lauren B in underwriting who…
Spoke to Lauren B in underwriting who was very helpful,and guided me through my queries in order i could give my client the best cover availiable.
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