These guys are just the absolute worse. Not only are they selling garbage products, they don’t answer the phone ever. I spent collectively over 20 hours on hold trying to reach someone, never had anyo... See more
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Pentair is a lousy business My pool heater exploded for two seasons (Edmonton Alberta) So that’s 4 months of use Unit exploded and near caught fire and they blame “pool chemicals” being... See more
The worst customer service I've ever dealt with. I was on hold for over two hours and never reached a live person. I finally gave up. I invested in Pentair equipment because it's marketed as a pr... See more
Pentair does Not answer the phone or respond to emails on questions regarding faulty equipment. It is almost impossible to even find the serial number on the equipment, their website does not recogni... See more
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I am a professional engineer and when I…
I am a professional engineer and when I worked for these people I found them to be the most racist people I have ever come across, also extremely xenophobic. I was working as an engineer here and was fired when I asked for essential safety equipment which was refused me for 10 weeks. I approached their "confidential" internal complaints debt... I was quickly fired. Please don't use these racist people. They were just horrid... and greedy.
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