Penny Reviews 

113
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

We have had a relationship with Penny for over 12 months and have had several transactions in that time. Communication has been efficient and clear with funds always paid across in a timely manner.... See more

Rated 5 out of 5 stars

I dealt with Tyler Blair and he has been absolutely amazing from start to finish. I had my first contact with Tyler at 2pm on Tuesday and the funds were in my bank by midday Friday. That... See more

Rated 1 out of 5 stars

Poor 'computer says no' service with absolutely no empathy shown by their staff. Every call was answered in an unprofessional, generally unenthusiastic manner by staff who clearly don't want to be the... See more

Rated 5 out of 5 stars

Found Penny Freedom online and opened an account within minutes was in need of advancing invoices due to wages, in very short time my account manager Natalia went to every great lengths to achieve thi... See more

Company details

  1. Alternative Financial Service

Written by the company

Penny is a cash advance facility that allows businesses to exchange their invoices for instant funds.


Contact info

3.9

Great

TrustScore 4 out of 5

113 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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3.9

All reviews

(113)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad experience

Honestly, pretty disappointed.

I had high hopes for Penny as they came as a recommendation. Their service seems good, but is heavily let down by poor communication, a lack of transparency and an unclear process.

Ultimately, the experience I had with them would not have been a negative should they have just communicated properly with me and actually told me what was going on with my withdrawal request.

It's important to have good communication with a service used as a temporary cash flow strategy.

14 September 2022
Unprompted review
Rated 1 out of 5 stars

I will share my experience with this…

I will share my experience with this company which i can guarantee is legit and not fake. Firstly, the company does not have even a FAQ page explain what they are doing and how they can help you. You have to find out yourself during this experience you will face a customer support being rude to you like they do a favour to you while they get a fee for their service. As a web development company owner, i will suggest to this financial service to improve their website by adding information on what they offer, and how their system work and apart from that when someone is trying to adapt his business to reach more customers to your model, being rude and not helpful is not the solution. If you like bad customer support, chat with them...

16 September 2021
Unprompted review

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