Peacocktv Reviews 

1,311
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 335 reviews, most reviewers were let down by their experience overall. People felt that the subscription plans were extremely expensive, believing that the monthly fees offered very little actual value for the money spent. Consumers frequently complained that basic tiers excluded essential content and live events, forcing them into paying higher prices just to watch anything worthwhile. However, some customers also noted that the mobile and television applications suffered from constant buffering, freezing, and poor live streaming quality. Reviewers additionally pointed out that navigating the clumsy user interface, dealing with excessive commercial interruptions, and trying to find game replays proved to be a major frustration. Many people mentioned experiencing difficulties with unexpected billing issues and account access.

What people talk about most

Service

Consumers find service to be a major disappointment due to frequent technical glitches, poor live sports... See more

Subscription

People report widespread dissatisfaction with the subscription model, highlighting problematic renewal... See more

User experience

Customers consistently note negative experiences with user experience, citing frustrating issues such as... See more

Application

Customers expressed widespread dissatisfaction with the application, highlighting that the usability is... See more

Price

Users describe strong frustration with price, frequently criticizing the steep subscription increases and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Any streaming service that requires you to”upgrade to no ads” in order to watch anything decent, is ridiculous. Most especially if they still insist on showing you 190 seconds of ad before watching a... See more

Rated 1 out of 5 stars

The only 2 college football channels on Peacock now require an "upgrade" cost! Just another money grabber! Thomas Carroll 24 yr Army Infantry Vet

Rated 1 out of 5 stars

Camera quality is lacking, especiallybthe court view! Close-ups are okay but long views are not high quality. John Fanta does not have the voice of an announcer, and we often watch games the next day... See more

Rated 1 out of 5 stars

I hate the new UI update On the web version, it no longer tells you which episode you are watching. You have to click the view more button.. and then it will tell you which episode is playing. O... See more


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1.2

Bad

TrustScore 1 out of 5

1K reviews

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1.2

All reviews

(1,311)

324 reviews in the last 12 months

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Rated 1 out of 5 stars

Double charged me and refuse to refund

3/5/2026
To: Apple card Goldman Sachs dispute department, Peacock Streaming Services
On 6/15/2025, I attempted to renew my annual Peacock subscription using my Apple
account. As I navigated though the Peacock payment portal selecting Apple as my payment
preference, I completed the transaction. Soon after completing this process, I noticed a
payment notification for $139.00 charge on my Apple credit card. This was not my intent. I
followed the prompts to renew my membership though Apple subscription services not my
Apple card.
I immediately went to my Peacock account to remedy the unintentional charge on my
Apple credit card by contacting Peacock through the process oLered though the chat
platform. I was informed via the chat with the Peacock representative to cancel the plan
and to renew the subscription using a preferred form of payment. I followed the
instructions I received via Peacock’s chat and canceled the same day. The representative
explained that the process may take a few days to complete I was instructed to wait until I
received the cancelation notification before renewing the subscription.
On 6/18/2025 I received a notification from Peacock informing me that the account had
been cancelled. Since my annual subscription did not expire until 7/14/2025 I was
instructed to wait until that date to renew my subscription. It was on that date that I
renewed my subscription using a Preferred payment method.
It wasn’t until the following month when I received my Apple card statement is when I
notice that the $139.00 charge from Peacock had not been credited back to my account.
This being the case I disputed the Apple card charge from peacock noting the cancellation
of the subscription.
It has been several months and calls and challenges that brings me to this point in time still
looking for this matter to be resolved by Apple card or Peacock. Please review the attached
documents to verify the subsequent transactions and statements that support this matter.
In closing, I would like to receive a refund for the charges submitted to Apple Card or a
resolution of the dispute for the removal of the charges of $139.99 of the canceled Peacock…

15 June 2025
Unprompted review
Rated 1 out of 5 stars

In my opinion you deserve a zero star.

In my opinion you deserve a zero star. This service has great shows but you can't update your payment because they won't except it and make up lies. We tried to update payment and you're service kept insisting that 11/28 date on a card is not acceptable when it's not expired. It's effin 2026. Ridiculous as well that peacock refuses to stop being in sync with roku when I've tried to cancel from Roku but the peacock app says I have to cancel through peacock app yet the app tells me to cancel through Roku. What greedy people. The only way is to cancel my card. Even though that they won't let me do the exact year that this has being going on I'm happy to know one day peacock will fail from lack of consumers who will not be willing to put up with this B's cuz I can get my fav shows elsewhere and be willing to pay more due to less inconvenience. Good luck

15 August 2025
Unprompted review
Rated 1 out of 5 stars

This company is trying to get into free…

This company is trying to get into free sports and make people pay for it along with their cable subscription I'm surprised you can still see a game of football on Channel 4 in New York I'm so happy for the other networks allowing this piece of s*** company to just get one game a week

12 March 2026
Unprompted review
Rated 1 out of 5 stars

Slow with distorted audio and too many ads

My speed is 478mbps. Only using one device. Peacock still can't keep up. It's slow and jerky with distorted audio. Only happens on the Peacock app and nothing else. plus there are WAY too many commercials. More than watching OTA. Worthless.

8 March 2026
Unprompted review
Rated 1 out of 5 stars

Predatory Billing Ethics—A Pure Cash-Grab "Gotcha" Service

Peacock TV’s renewal practices are nothing short of predatory and deceptive. I subscribed specifically for the Olympics, and the moment the games ended, they hit me with an unannounced $19.99 renewal charge. They provide zero advanced warning and no courtesy reminder that your card is about to be hit. It is clearly a calculated "gotcha" tactic designed to trap customers into paying for services they no longer intend to use.
What makes it even more disgusting is their total lack of accountability. I contacted them within hours of the charge, and they refused to budge, hiding behind rigid "policies" to keep money they didn't earn. It is a nasty, low-integrity way to run a business. If a company has to rely on tricking people into renewals because their content isn't enough to keep them, they shouldn't be in business.
I am warning everyone: do not give this company your credit card information. They are more interested in stealing twenty dollars through fine-print traps than they are in basic customer service or transparency. Absolute bottom-tier ethics. Stay far away.

BTW. Look at their Trustpilot rating,

6 March 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely trash

Absolutely trash! Ads when you pay a ton of money and I just went to download something for a road trip and guess what…they want more money for that. Never again will I subscribe. It is the worst streaming network there is.

8 March 2026
Unprompted review
Rated 1 out of 5 stars

Peacock is absolutely ridiculous

Peacock is absolutely ridiculous. Including ads on every single subscription. Calling something premium and putting 6 adds plus adds at the beginning? There is NO WAY I will pay for a second month of any of their subscriptions. Terrible service. Terrible company. If they don’t match their competition, they will have a rude awakening

5 March 2026
Unprompted review
Rated 1 out of 5 stars

Teacup and hysteria

I just finished watching teacup and found out that they canceled the show and there won’t be a season two… Also the same thing with hysteria that they canceled that as well so Peacock is getting a one star

5 March 2026
Unprompted review
Rated 1 out of 5 stars

I hit No Thanks for the annual option…

I hit No Thanks for the annual option costing 169.99 via my Amazon Prime phone app. I never subscribed to the annual Peacock subscription yet they subscribed me and immediately charged my account. Peacock wouldn’t refund me as I couldn’t find evidence that the charge was for Peacock. I received an email showing Peacock and the charge yet that email disappeared from my email account. Peacock refused to refund me. I had to call Amazon. Criminal activity. I was told it may have been a glitch or I hit the wrong button. I did not. I distinctly remember hitting No Thanks. Do not do business with Peacock.

2 March 2026
Unprompted review
Rated 1 out of 5 stars

What went wrong ‘This Time’??

What went wrong ‘This Time’??
Weird way of asking since I’ve never left a review on a premium channel before!
Well there are SO many ads so it is very disruptive, the shows are not that great and I likely won’t be renewing ever

1 March 2026
Unprompted review
Rated 1 out of 5 stars

SUCKS

SUCKS! plays a damn ad every 2-3 scenes. Cant even watch 3 mins w/o a dang ad. Terrible.

27 February 2026
Unprompted review
Rated 1 out of 5 stars

Peacock needs to leave sporting events…

Peacock needs to leave sporting events to the guys that know how to televise them. I watched the Purdue,Michigan State game and it was pathetic. The video and sound froze about every 3 seconds! Who wants to pay for this?! Peacock should pay us just to suffer through this crap!!!!!!

26 February 2026
Unprompted review

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