While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Software Company
  2. Computer Software Store
  3. Software Vendor
  4. Web Hosting Company

Information provided by various external sources

PC Tools publishes highly trusted, award-winning software, including Spyware Doctor, Registry Mechanic, Free AntiVirus, Firewall Plus and Spam Monitor, which protect the privacy and security of Windows® PC users.


Contact info

3.3

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

PCTOOLS REPLACED BY COMODO FIREWALL

I always used PCtools Firewall Plus, now they offered PCT Firewall 7 for free, so I downloaded it and ran setup.
The program told me to uninstall ad-aware from LAVASOFT.
I did everything to remove all traces of ad-aware from my computer.
1) I uninstalled the program
2) I removed it from start up with MSCONFIG.exe
3)I removed it partly from services and disabled what could not be removed
4)I removed every file, directory, link, icon and all files containing the words lavasoft and ad ware.
5) Removed all control sets containing those names, and every mention of the program in REGISTRY with REGEDIT.
THE PROGRAM KEPT "SEEING" lAVASOFT.
I ASKED PCTOOLS TO HELP ME INSTALL THE PROGRAM TO TEST IT BEFORE BUYING IT !!!!!!!!
THEIR ANSWER: AS YOU ARE NOT REGISTERED AS BUYER IN OUR DATABASE WE CANNOT ADVISE YOU.
I EDITED MY REVIEW BECAUSE I WANT TO LET THE MEMBERS KNOW ABOUT
MY PROBLEM.
AND I ASK THE MEMBER WHO MADE A COMPLAINT ABOUT MY COARSE LANGUAGE TO CONTACT ME.

25 July 2013
Unprompted review
Show reviews in all languages. (3 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look