PC Renewed Reviews 

493
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Spoke to Joey at Customer Service today about my order, and not only did he advise me about my ordered product but he gave me advice on set up, and options to choose a more scalable model. I really ap... See more

Rated 5 out of 5 stars

This is the second laptop I've bought from PC Renewed. An ex-corporate laptop, in A1 condition, is every bit as good as a new one, and considerably better value for money! It comes with a digita... See more

Rated 5 out of 5 stars

This is my second laptop purchase from PC Renewed. Both have gone exactly as promised, the condition is virtually brand new with not even the slightest scratch. Both arrived very securely packed. I em... See more

Rated 5 out of 5 stars

Always very wary of online IT suppliers.... However messaged them setting out my needs, they came back with their recommendation. Visited them, prebooked appointment, viewed the Laptop and paid a very... See more

Company details

  1. Computer Store
  2. Computer Hardware Manufacturer
  3. Computer Repair Service
  4. Used Computer Store

Written by the company

We specialise in refurbishing Laptops and PC's to a very high standard, all of our stock is high quality ex-corporate equipment that offers excellent value


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

493 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(493)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality Goods and Superb After-Sales

Well designed website (without being overcomplicated) made it easy to choose and customise laptop to my liking.

Hassle free, free, tracked delivery and on arrival the laptop was well packaged, clean, in good condition and worked well.

Minor issue with specific model sent was proactively dealt with in minutes via their customer services (who really did want to sort out the issue!)

Highly recommended and will use again without hesitation.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Perfect way to save money on a great laptop

Incredibly happy with the X280 Thinkpad I purchased a few months ago. Initially hesitant about buying refurbished, but this purchase changed my perception. Arrived promptly in Grade A condition as advertised, and came with the official Lenovo cable. Performance is outstanding , with AI tools like Gemini and ChatGPT running smoothly with no lags and the internal speakers are great quality. Only minor issue I've encountered so far is having to restart the laptop sometimes from the login screen when the keyboard doesn't respond, but it's not very often. Highly recommend PC Renewed for anyone looking for a reliable, high-quality device and customer service at an excellent price.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Lenovo Laptop, Great Service, PC Renewed are highly recommended

I recently purchased a Lenovo ThinkPad from PC Renewed, and I could not be more impressed. From start to finish, their customer service was outstanding – friendly, responsive, and genuinely committed to making sure I was happy with my order.

The laptop itself exceeded my expectations. It arrived quickly, very well packaged, and in excellent condition – you would hardly know it was refurbished. Performance-wise, it has been flawless, and it’s clear that PC Renewed only supply quality machines that have been carefully checked and prepared.

What really stood out was the level of professionalism and reassurance throughout the process. Buying refurbished can sometimes feel like a gamble, but with PC Renewed I felt completely confident. They clearly take pride in what they do, and it shows.

I would recommend PC Renewed without hesitation to anyone looking for a reliable, cost-effective alternative to buying new. Excellent service, excellent products – I’ll definitely be returning in the future.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Firstly I studied their reviews

Firstly I studied their reviews. Then I went in person and agreed as my requirements. I was impressed with the set up and placed an order with some discerning variations, nothing was felt to be an issue.
I have just received the package and will let you know all is OK (it was for my grand daughter) she comes ours Saturday.
I have nothing but positive praise for this business. First class. Many thanks.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Issue Finally Resolved – Excellent Service and Honest Seller!

I purchased a Dell Latitude 5420 from this seller. The laptop initially had some visible scratches and an MDM lock, but Paul and his team handled everything professionally. They promptly removed the lock and provided a partial refund for the cosmetic issue, which I really appreciate.

Now, I’ve been using the laptop, and it works amazingly well! Performance is great, and the overall experience has exceeded my expectations. I’m very happy with my purchase and the excellent customer service. I would definitely recommend this seller to anyone looking for a reliable laptop and outstanding support.

1 August 2025
Unprompted review
Rated 2 out of 5 stars

Fast delivery but not grade A refurbished

I received the laptop quite quickly with good communication about the order throughout. Unfortunately, the laptops condition was not as expected for a grade A refurbished device. It had a vinyl cover stuck to the lid outer and around the keyboard but this was peeling off near one of the hinges. The screen bezel was also only partially attached and I had to refit it. However, my main concern was how dirty the bottom and sides of the laptop were. It was covered in a thick layer of dirt and grime and I spent some time sanitising the thing.

24 July 2025
Unprompted review
Rated 3 out of 5 stars

Lenovo T480s Refurbished

The product was not damaged and in good physical order. However, the package it was delivered in was damaged, likely by the delivery service. A new surface had been applied to the laptop lid, probably too hid any marks as laptop was a refurbished product. The black film had been applied carefully. The upgrades requested for the hardware were implemented. Sadly though the battery could not hold a charge, as soon as you unplugged the lead the laptop died. A new battery had to be sourced and fitted. I got this done by a local computer store at a cost of £65. The laptop is working but not fully set up still. It has two accounts set up on it for some reason? The windows 11 is on one and I can access but not use as it keeps saying the other account is open? So, I have given this experience only 3 stars as it has not been a satisfactory set up experience.

28 April 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, great communication. Joey helped every step of the way and is a credit to the company.

Will absolutley use this company again.

23 June 2025
Unprompted review
Rated 4 out of 5 stars

Cheap and quick

Cheap and quick. Quality refurbed machine. Only down side was the email communications kept disappearing into gmail's spam folder

12 May 2025
Rated 5 out of 5 stars

Lenovo T470

Very pleased with the laptop.Paul in sales was very helpful.Would consider buying from PCRenewed again in the future.

28 April 2025
Rated 1 out of 5 stars

Not good

Minor problems with laptop from the word go and keyboard has now become completely unresponsive. Customer service is rubbish - they haven't responded to my email with regards to process for returning it

3 May 2025
Unprompted review

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