PCCaseGear Reviews 

653
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and efficient dispatch of orders, often receiving their items quickly and well-packaged. Many appreciate the excellent range of products available at competitive prices, finding exactly what they need. The service is frequently highlighted as reliable and helpful, with many people noting positive interactions and smooth processes from ordering to returns. However, some customers also noted occasional issues, such as products arriving with minor faults or not being factory reset. A few people experienced delays or problems with delivery, with some items not being received as expected.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Customers had positive experiences with product, often praising the quality and range of items available,... See more

Service

Consumers consistently report positive experiences with the service, often describing it as delightful, fast,... See more

Price

Reviewers mention positive feedback about price, with many customers consistently praising the competitive... See more

Order

Customers consistently note positive experiences with order, praising the super-fast ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi thank you for my parcel but I’m sorry to say I couldn’t get my new i7 cpu to work on my computer I upgraded the bios before I put the i7 cpu in couple of months back since put my old i5 cpu back at... See more

Rated 5 out of 5 stars

Just grabbed an amazing deal during their Christmas Sale and couldn’t be happier! The website was super easy to use, customer service was friendly, and my order arrived lightning fast – just in time... See more

Rated 5 out of 5 stars

From ordering to dispatch was only a few days, and delivery (4,000km non express) took just on a week. The system was extremely well packed, both externally and internally and all the cables w... See more

Rated 5 out of 5 stars

Great range, pricing and speedy delivery options. I have been buying almost every tech item I need from PCCG for decades and have never had an issue with purchases from full gaming rigs or chairs t... See more


Company details

  1. Computer Store
  2. Computer Accessories Store

Written by the company

The ultimate destination for PC Gamers & Enthusiasts - Winner of Best Retailer & PC Builder.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

653 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(653)

144 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Buy

Smooth online purchasing experience, on time delivery. Product intact and condition expected (good).

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Great as always.

Fast packing of the order and shipping. Great range of products at really good prices.

They even throw in a little bag of gummy bears for your order which is just awesome. Gotta appreciate the little things.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

always fast service

always fast service, even when there was something that ended up being out of stock, they emailed me right away to find a replacement or to wait for more stock and they got it shipped pretty much the day after mending the order.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Back to prompt processing

Back to prompt processing meaning prompt shipping. This makes PCCG, one again, great for repair and quick upgrade projects as well as their general standalone products and a one-stop shop for new builds.

28 February 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look