PC-Canada.com Reviews 

240
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

This is not a good company to do business with. They do not honor their prices online. If a company does not honor its prices and promises then how can you consider them trustworthy and their products... See more

Company replied

Rated 1 out of 5 stars

28 Years in POS business. Simple QR Scanner always had stand & cable in the package. The Manufacture decided to separate all 3 without a description on the PC-Canada. Order arrived, we delivered... See more

Rated 5 out of 5 stars

My thanks to Dave Park and PC Canada. Our company has purchased over 240 orders from them over the past three years and the experience has been so much better than dealing with the International v... See more

Company replied

Rated 3 out of 5 stars

Be aware that the shipping cost shown on PC-Canada's website may not always be accurate for certain items. In my case, I ordered three different items, and the estimated shipping at checkout wa... See more

Company details

  1. Computer and Accessories Store
  2. also in
  3. Computer Wholesaler

Written by the company

At PC-Canada, our vision is simple: to become the premier Canadian online electronics seller by providing an unparalleled selection of the very best IT products, an unbeatable shopping experience, prompt shipping and exceptional customer service. Our total commitment to customers empowers us to work closely with every customer.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

240 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 63% of negative reviews

Typically takes over 1 month to reply

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2.5

All reviews

(240)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

I love working with people from PC…

I love working with people from PC Canada

It’s very easy to do business with this company

• Fast answer to all my email
• Very fast delivery
• Fast quote
• Good price
• Fast answer when I do a phone call

9 December 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I had some issues dealing with windows activation after losing my motherboard and harddrive that came with a Cyber Power computer I bought through PC Canada. I had "Yenny Justavino" helping me out and she did an absolutely fantastic job with keeping me up to date on what was happening as she dealt with trying to get me the information I needed. She was very pleasant to talk to as well and made my whole ordeal much less troublesome.

5/5 would not hesitate to contact PC Canada support with future issues relating to purchases.

12 October 2019
Unprompted review
Rated 5 out of 5 stars

Excellent prices and inventory

It is important to understand their "approach" before buying from PC Canada. They generally expect you to get your product support from the manufacturer. And know what you are buying. But, most of all, you must understand their return policy.

If I'm not 100% positive that I'm buying the right product, I either phone them first and figure it out, or buy locally at a computer store, where I know that I can return almost anything in 7 days by paying a higher price than PC Canada.

Their pricing and inventory is top notch. Within the realm of what they do support, they are really good. For example, I discovered I ordered the wrong product and was able to cancel it before it shipped by dealing with their very responsive support staff.

7 October 2019
Unprompted review
Rated 5 out of 5 stars

The online chat is very useful

The online chat is very useful. I have ordered dozens of toners from PC-Canada within this year and the customer service is amazing. They're able to answer all of my questions. :D

23 September 2019
Unprompted review
Rated 5 out of 5 stars

I had an issue with the delivery time…

I had an issue with the delivery time of my order. The provider of PC Canada did not deliver on time. I had the best help from Yenny Justavino. She was extremely helpful and nice. She solved all the billing issues the cancellation of the order and offered several alternatives to help me deliver my project in time.

This is the kind of service you can expect from an excellent customer/client-driven person.

Just because of the experience I had with Customer Support with Yenny Justavino in English, French and Spanish I will go back to PC Canada in no time.

20 September 2019
Unprompted review
Rated 4 out of 5 stars

Exceptional customer service

Exceptional customer service! Quick and accurate responses. 4 stars only because of a small error in their inventory numbers, causing me to order an item that was back ordered. Would highly recommend buying from them!

31 July 2019
Unprompted review
Rated 5 out of 5 stars

Awesome Service

Fantastic service. Always helpful and best pricing. I have searched the entire world to get the Thermal Printer cheaper but I couldn’t find. Called them and they still gave me discount!!! Don’t go anywhere else if you are looking for best service and products.

11 July 2019
Unprompted review
Rated 1 out of 5 stars

Michelle Kenemy Is a jerk

Michelle Kenemy Is a jerk! Won’t price match won’t let you return unopen items. Will never purchase from shady PC anymore. No customer service no after sales service. Stick with big store like Best Buy or staples!

4 July 2019
Unprompted review
Rated 5 out of 5 stars

Amazing service form Amanda Martell - Account Executive PC Canada

Hi: Amanda Martell was exceptionally great throughout the entire enquiry and ordering process. She is a huge asset to your company, and was extremely helpful, efficient and friendly to me over the phone. I will definitely return to your website for future purchases. It is such a pleasure to have someone as engaging as Amanda to speak with and interact over an important purchase such as the Epson video projector we have ordered. Kudos to you Armada - you rock!
Rupert Gruen [on behalf of the Kelowna Flying Club at YLW].

4 June 2019
Unprompted review
Rated 5 out of 5 stars

Phenomenal prices for their products

Phenomenal prices for their products. Customer service is great and their response time is very quick. The only thing is the price of items could change depending on if they have them in stock or if there’s a demand. Even though they have pretty much the lowest prices on most products, price changes can happen rapidly. They will only give you the price it goes for on that day (which doesn’t help when you already gave your client a quote). I wish they would honour their prices for a few days or at least tell you how long the price for that item is on sale for.

23 April 2019
Unprompted review
Rated 5 out of 5 stars

Excellence In customer Service!

Excellence In customer Service!
Michelle Kenemy, was a pleasure to deal with!
I was stuck for a printer, and she made the whole process go smoothly!
Thank again!
Tony N

17 April 2019
Unprompted review

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