Excellent service, office staff are lovely and very helpful. Quotes where very informative and I never felt like I was being ripped off if anything they helped me deter the best price and options for... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'm so impressed with this company. I had to leave employment due to health issues. So affording to buy carpets outright was impossible. Not only do you pay monthly or weekly, but you also get to choo... See more
Super friendly staff. Explain everything and when though who every work eg weekly or monthly payments how long before the carpet gets fitted, what you need to do before the carpet get fitted, The... See more
Company replied
Carpet, laminate and vinyl all measured. Carpet fitter’s were excellent they did a fantastic job and they were really quick. The only issue I had was when speaking with the office. The lady I spoke t... See more
Company replied
Company details
Written by the company
We offer quality Carpets, Vinyl and Laminate flooring with flexible payment options from just £10 a week. With no credit checks and 0% interest through our in-house credit, we make flooring affordable. Our services cover the North West, Yorkshire, Scotland, and the North East.
Contact info
251 Europa Blvd, Westbrook, Warrington, WA5 7TN, Warrington, United Kingdom
- 0330 041 2999
- customerservices@paysmartcarpets.com
- www.paysmartcarpets.com
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Absolutely fantastic services…
Absolutely fantastic services reasonable prices and affordable monthly prices. I love my new carpet and Lino it looks amazing and quality is brilliant
8 June 2026
Unprompted review
Reply from Pay Smart Carpets
Thank you for your fantastic review, Georgie. We're delighted to hear you're so pleased with your new carpet and lino, and that you found our prices affordable too. Enjoy your new flooring, and thank you for choosing us!
Reply from Pay Smart Carpets
Thank you for your kind words and for taking the time to leave a review, Hayley. We're delighted to hear you're happy with the service and really appreciate your support. Enjoy your new flooring!
Reply from Pay Smart Carpets
Thank you for the 5-star review, James. We're pleased to hear the installation was completed quickly and that you found our payment options easy and convenient. We appreciate your feedback and your custom.
Great experience with this company
Good value carpets. Friendly, reliable customer service. Fitters turned up on time and worked swiftly.
4 June 2026
Unprompted review
Reply from Pay Smart Carpets
Thank you for your kind review, Brian. We're delighted to hear you were pleased with the value, service and fitting experience. I'll be sure to pass your comments on to the team and fitters. Thanks again for choosing us and for taking the time to share your feedback.
I had flooring put down and it was laid…
I had flooring put down and it was laid immaculately, very easy payments, staff really nice too, Chris who measured up was an absolute star, the guys who laid the floor were also smashing
4 June 2026
Unprompted review
Reply from Pay Smart Carpets
Thank you for your lovely review, Deborah.
We're really pleased to hear you're happy with your new flooring and that the whole process, from measuring up through to fitting, went so smoothly. We'll be sure to pass your kind comments on to Chris and the fitting team, they'll be delighted to hear them.
Thanks again for choosing us and for taking the time to share your experience. Enjoy your new floor!
Fabulous all round service X
8 May 2026
Reply from Pay Smart Carpets
Thank you for your 5-star review, Stephanie. We're delighted to hear you received fabulous service from start to finish. We really appreciate you taking the time to share your feedback and look forward to helping you again in the future.
I recently had a carpet fitted…
I recently had a carpet fitted throughout my home and couldn't be happier with the service. From start to finish, everything was handled professionally and efficiently. The fitting was arranged quickly, and the team arrived on time and ready to get started.
The fitters were excellent – friendly, courteous, and clearly very experienced. They worked efficiently while paying great attention to detail, ensuring every room was finished to a high standard. The carpet has been fitted perfectly, with neat edges and a flawless finish throughout.
The quality of the carpet itself is outstanding. It looks fantastic, feels luxurious underfoot, and has completely transformed the rooms. I'm extremely pleased with both the product and the service provided. I would highly recommend this company to anyone looking for quality carpets and professional fitting.
5 June 2026
Unprompted review
Reply from Pay Smart Carpets
Thank you for taking the time to leave such a detailed review, Dean.
We're delighted to hear that you're so pleased with both your new carpet and the service you received. I'll be sure to pass your kind comments on to the fitters and wider team, who will be thrilled to hear how happy you are with the finished result.
Thank you for choosing us, and we hope you enjoy your new carpets for many years to come.
Allround amazing
Ian The fitter was very profesional and quick very tidy atferwards too also the guy who came to do the quote was very helpful and polite also when ringing up the people have all been amazing would def recomend and will deffinatley be using again
5 June 2026
Unprompted review
Reply from Pay Smart Carpets
Thank you for taking the time to leave such a fantastic review, Dean.
We're delighted to hear that you're so pleased with both your new carpet and the service you received from our team. It's great to know the fitters' professionalism, attention to detail and friendly approach made such a positive impression.
Thank you for choosing us, and for your recommendation. We hope you enjoy your new carpets for many years to come.
Couldn't fault the fitters so helpful…
Couldn't fault the fitters so helpful first class fitting
So easy with pay smart carpets highly recommend
4 June 2026
Unprompted review
Reply from Pay Smart Carpets
Thank you for your kind words and 5-star review, Linda. We're pleased to hear the fitters were helpful and that everything went smoothly from start to finish. We really appreciate your recommendation and hope you enjoy your new flooring for many years to come.
5 star
Because I don't have alot of money spare and I can't get credit, pay smart carpets enabled me to pay only £10 a week and in time my whole house will be done. So far the kitchen floor has been laid and I'm now paying for the next room in my house. The work and produce is top quality and I'm very happy! Usually I wouldn't be able to afford floors like this but paysmart had made it possible. I highly recommend their services.
5 June 2026
Unprompted review
Reply from Pay Smart Carpets
Thank you for taking the time to leave such a lovely review, Jemma.
We're delighted that our flexible payment options have helped make it possible for you to improve your home at a pace that works for you. It's great to hear you're pleased with the quality of both the flooring and the installation, and we look forward to helping with the next room too.
Thank you for your recommendation and for choosing Pay Smart Carpets. Enjoy your new floor!
Reply from Pay Smart Carpets
Thank you for your kind review, Donna. We're delighted to hear you're pleased with your new vinyl flooring. Thank you for choosing us, and we hope you enjoy it for many years to come.
Brilliant
Brilliant , carpet fitter completed the job really fast very impressed
5 June 2026
Unprompted review
Reply from Pay Smart Carpets
Thank you for your 5-star review, Samantha. We're delighted to hear you were impressed with the fitting service and that the job was completed quickly. I'll be sure to pass your comments on to the fitter. Thanks for choosing us, and we hope you enjoy your new carpet.
Great quality and the carpet is…
Great quality and the carpet is absolutely gorgeous and nice and thick also would highly recommend
29 May 2026
Reply from Pay Smart Carpets
Thank you for your kind review, Agnes. We're delighted to hear you're pleased with the quality of your new carpet and that it's exactly what you were looking for. Thank you for your recommendation and for choosing us. Enjoy your new flooring!
Awful customer service couldn't even…
Awful customer service couldn't even book me an afternoon appointment waited for a call back that didn't happen got a not so nice email when said I was going else where as couldn't get time off work for the morning appointment they wanted got another company coming next week fingers crossed these actually do there job and listen to the customer.
5 June 2026
Unprompted review
Reply from Pay Smart Carpets
Thank you for your feedback, and we're sorry to hear about your experience, David.
We always try to accommodate our customers' preferred appointment times wherever possible, but unfortunately this isn't always achievable due to availability in certain areas. We're also sorry if our communication came across in a way that caused frustration, as that was certainly not our intention.
We appreciate you considering us and wish you all the best with your upcoming appointment.
Pay smart carpets
Pay smart carpets
Very happy from service from ordering to fitting service was amazing
Fitter was really nice and just got on and done his job to a very high standard
100% will be using them again
5 June 2026
Unprompted review
Reply from Pay Smart Carpets
Thank you for your fantastic review, Joanne.
We're delighted to hear you were happy with the whole experience, from ordering through to fitting. It's great to know the fitter did such a good job and left such a positive impression.
We really appreciate your recommendation and look forward to helping you again in the future.
"Excellent quality carpet and a fast
"Excellent quality carpet and a fast, professional service. The team did a great job and left everything clean and tidy afterwards. Very pleased with the result and would happily recommend them."
4 June 2026
Unprompted review
Reply from Pay Smart Carpets
Thank you for your kind review, Jamie. We're delighted to hear you're pleased with your new carpet and the service you received. I'll be sure to pass your comments on to the team. Thank you for choosing us and for recommending us to others.
Great service
Sales team were super friendly & efficient, made the whole process easy.
The carpet fitters were amazing. Carpet was fitted within 20 mins of them arriving.
3 June 2026
Unprompted review
Reply from Pay Smart Carpets
Thank you for your fantastic review, Kat. We're really pleased to hear that both our sales team and fitters made the experience so easy for you. I'll be sure to pass your kind comments on to everyone involved. We hope you enjoy your new carpet for many years to come.
The experience i had with pay smart was…
The experience i had with pay smart was excellent from measuring to fitting it was great would recommend this company.
3 June 2026
Unprompted review
Reply from Pay Smart Carpets
Thank you for your fantastic review and recommendation, Norma. We're delighted to hear you had an excellent experience from the measuring stage right through to fitting. We really appreciate your support and hope you enjoy your new flooring for many years to come.
Guy was brand new and has done a good…
Guy was brand new and has done a good job
3 June 2026
Unprompted review
Reply from Pay Smart Carpets
Thank you for taking the time to leave us a 5-star review.
We're delighted to hear you had a great experience. I'll be sure to pass your feedback on to our fitter, especially as he's new to the team. It's fantastic to hear he's made such a positive impression and done a great job.
The fitters very very quick and…
The fitters very very quick and professional. The vinyl looks great in the kitchen
3 June 2026
Unprompted review
Reply from Pay Smart Carpets
Thank you for your lovely review, Sarah. We're delighted to hear you're pleased with your new kitchen vinyl and that our fitters provided a quick and professional service. Enjoy your new floor, and thank you for choosing us!
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