Paymob Reviews 13

TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

13 reviews

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Rated 1 out of 5 stars

One of extreme non professional company…

One of extreme non professional company for support and onboarding and create one single MID. It took 4 weeks and still they FAILED to deliver the account. Serious merchants those are in the market and making business but for them their compliance extremely slow, lack of communications. Top of that they do not value their partnerships specially with Strabl. very week performance. By reading such low feedback. I think low reviews doesn't matter to them at all and experience doesn't matter for them at all.

8 March 2026
Unprompted review
Rated 1 out of 5 stars

Worst customer service lie and cheat about rates that don’t exist

Worst customer service, they don’t respond to your email and when they do they send a ai generated response that has nothing to do with your complaint.
THEY ALSO LIE AND CHEAT ! I have in writing that I would receive a certain percentage for the transaction however they have been charging way above the agreed rate. I have been fighting them for weeks and still got nowhere. WOULD NOT RECOMMEND. Not a reliable company and after all the complaints I made I didn’t receive 1 phone call for an apology or resolution to fix what they have done. 0 stars.

14 January 2026
Unprompted review
Rated 1 out of 5 stars

You are cheating us

You are cheating us, they said we will charge 1.95% commission for premium card and 1.45% commission for non-premium card. Initially, they charged the same commission but since last month they are charging 1.95% for all cards. If I have any problem, if I email them, the sales person threatened to block my mail.
MALLAREDDY TOURS AND TRAVEL LLC
SHOP NO 6 MEENA BULDING
NEAR NESTO SUPER MARKET
SHARAM DG METRO STATION EXIT 3
BUR DUBAI DUBAI
PH : +97148354344
MOB : +971506053224

10 January 2026
Unprompted review
Rated 1 out of 5 stars

if possible 0 stars.

if possible 0 stars.
I have been subscribed to the services and promised by their staff on mail that as they have charged 1375 instead of 800 AED i dont have to pay 99 Aed per month i have been trying to reach them no response the guy provided me a number which no body is picking up also they are charging 2.2% instead of 1.5% as promised

5 July 2025
Unprompted review
Rated 1 out of 5 stars

Fraud and Scam on the name of paymob.

Fraud and Scam on the name of paymob.
Their staff is a scammer as well.
Kabayan staff giline naive Taking money and running away. Seems like even their office is supports such staff hence not taking any action

15 August 2025
Unprompted review
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