I've been a customer of Paul Frederick for more than 20 years. They used to sell varsity spread collars, traditional straight collars and European straight collars. There has been some changes, but... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have ordered from PF a few times in the past. As always, they deliver quality and stylish men's clothing. On this occasion I order pleated pants and I decided to try alterations just to check it ou... See more
I love Paul Fredericks, I do most of my clothing shopping online at the website store. They have beautiful shirts and pants. I can't buy suits or jackets online they are like bags on me, but other ite... See more
My original order was lost by UPS. I called and Ronnie in Customer Service and he re-sent my order no charge right then. That’s why I’ve bought here for 20 years. The suits and alterations were wonder... See more
Company details
Written by the company
Dress shirts and quality men's clothing options that fit your style, size, and budget. Paul Fredrick offers comfortable, confident men’s fashion choices. See our collection of fashions for men in a variety of styles and sizes, including Big and Tall.
Contact info
4.6
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Another shirt added to my closet
Another shirt added to my closet from Paul Fredrick's because I love their product and service.
13 July 2026
Product was just what I wanted.
13 July 2026
Fine product and service.
13 July 2026
Love their tab collar shirts.
13 July 2026
Great product
Great product! Great customer service. Life long customer from me. Quality goods
10 July 2026
Great tailored
Great tailored, monogrammed white shirts. A wardrobe staple, have ordered every year, for many years. I wear suits or sport coats daily.
8 July 2026
I purchased shirts as a gift for my…
I purchased shirts as a gift for my husband. I ordered the wrong size, and was able to easily exchange the items. My husband loves the quality of them.
7 July 2026
Company has great products, but
Company has great products. However, I will receive discount memos that I have never been able to use and have had items canceled, with refunds, without any reason given. Rules are unclear as to when one can use, for example, a birthday discount or a level indicating a valued customer with such restrictions that make no sense.
9 July 2026
website was clear and helpful
10 July 2026
The ease of the process to exchange my…
The ease of the process to exchange my merchandise.
30 June 2026
Your website was incredibly hard to…
Your website was incredibly hard to use. I wanted to buy a gift card for $350 dollars and I had to buy 2 separate ones.it took me many tries until the send a gift came up. If my son didn’t request this for his birthday gift I would have bought something else
12 July 2026
Paid for 32 inch inseam but pants are…
Paid for 32 inch inseam but pants are at least 4 inches longer than that. Will have to have them cutoff and re hemmed myself. Very poor service.
7 July 2026
I've purchased from Paul Fredrick a few…
I've purchased from Paul Fredrick a few times now and, each time, the quality of service and product has been excellent. I've had to do two returns due to size issues (not their fault) and it has been unbelievably quick and painless; replacement pieces come extremely quickly! Highly recommended.
10 July 2026
The delivery service is excellent as…
The delivery service is excellent as well as the quality of the merchandise. I highly recommend P Fredrick.
9 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.