Paul Fredrick Reviews 

8,461
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 8,280 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including dress suits, shirts, and shoes, noting their excellent design and durability over time. Many appreciate the wide selection of clothing, especially for specific sizes, making it easier to find suitable items. The ordering process is frequently described as straightforward and efficient, with many consumers highlighting the ease of applying discounts and the prompt delivery of items. Reviewers also value the excellent customer service, mentioning helpful and efficient interactions, and an easy return policy. While the products are considered high quality, some people note that prices can be premium, suggesting to buy during sales for better value. However, some customers experienced difficulties with sizing for pants, leading to multiple exchanges and wasted time, and a few also reported issues with order processing delays or unexpected shipping charges.

What people talk about most

Product

Consumers find product quality to be consistently excellent, with many praising the high-quality clothing,... See more

Quality

Users consistently express high satisfaction with the quality of products, describing them as top-rate,... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Price

Reviewers highlight positive aspects of price, often noting that while some items can be expensive, the... See more

Customer service

Customers had positive experiences with customer service, with many expressing satisfaction and loyalty over... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Your men’s dress suits, dress shoes and dress shirts are the best; no other comes close, as I am Deacon for over 25 years and how dress is important and I really feel so good dressing in Paul Fredric... See more

Rated 5 out of 5 stars

Everything went well. Unfortunately, when the shirt arrived, because I did not know Fredrick's sizing, slim fit or classic, the shirt was too small. (Another company's slim fit fits me, so I was not a... See more

Rated 5 out of 5 stars

Not many haberdashers around anymore. Paul Frederick clothing is high quality, nicely designed and looks very good. It is expensive so be sure to only buy when the item is on sale and use the 20-25%... See more

Rated 5 out of 5 stars

I love ordering from Paul Frederick for my husband's dress shirts because he needs a 16 neck and a 32 sleeve. I get so annoyed trying to shop at our local Dillard's because even if I find a pretty sh... See more


Company details

  1. Men's Clothing Store

Written by the company

Dress shirts and quality men's clothing options that fit your style, size, and budget. Paul Fredrick offers comfortable, confident men’s fashion choices. See our collection of fashions for men in a variety of styles and sizes, including Big and Tall.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.6

All reviews

(8,461)

8,405 reviews in the last 12 months

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Rated 2 out of 5 stars

Paul Fredrick is not the company it…

Paul Fredrick is not the company it used to be.

Years ago, the selection was outstanding — colorful, unique, and full of rich shades that were hard to find elsewhere. The blues were truly beautiful: royal blue, cobalt blue, and other vibrant colors that made the brand stand out. Today, that same selection and character seem to be missing.

The workmanship also used to be superb. Unfortunately, the quality has declined noticeably, especially since more of the products appear to be made in China. The clothing may still look acceptable online, but the overall quality no longer reflects the premium image the company once had.

The biggest disappointment is the packing and shipping. For an order over $1,000, the items were carelessly thrown loose into an oversized, thin box with poor protection. The box was not properly packed, secured, or reinforced. By the time it goes through UPS handling, you are simply hoping the items arrive without damage. That is unacceptable for a company selling higher-priced clothing.

Customer service will apologize and promise to correct the issue, but this has become a repeated experience. At some point, apologies are not enough. The company needs to fix the way it handles customer orders.

It feels like Paul Fredrick is now more focused on the bottom line than on quality, presentation, and customer experience. That is very disappointing for a longtime customer who remembers how good this brand used to be.

7 July 2026
Rated 5 out of 5 stars

Dressed to Impress

I have ordered from PF a few times in the past. As always, they deliver quality and stylish men's clothing. On this occasion I order pleated pants and I decided to try alterations just to check it out and verify its level of attention to detail. I was very impressed and completely satisfied based on my instructions when I ordered. In fact, the alterations were better than my local dry cleaners/alterations store...and cheaper. I highly recommend Paul Fredrick.com and give their alterations a try. You will be dressed to impress.

2 July 2026

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