Passplumbingandheatingltd Reviews 

50
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service and the prompt arrival when dealing with urgent heating emergencies and unexpected breakdowns. People note that plumbing problems are accurately diagnosed and resolved efficiently on the very same day to restore hot water. Some reviewers were happy with the fair pricing and competitive rates charged for various complex heating installations. Consumers also mentioned that the team was extremely polite, friendly, and approachable throughout every stage of the project. Additionally, individuals pointed out that the work areas were always left completely clean and tidy after finishing.

What people talk about most

Service

People report high satisfaction with the service, praising the fast, efficient, and reliable workmanship.... See more

Staff

Reviewers highlight positive aspects of staff, describing them as friendly, accommodating, and very... See more

Price

Customers consistently report satisfaction regarding the reasonable and competitive pricing. Reviewers note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Big thank you Michael from pass plumbing & heating After bad leak in our caravan Michael came stripped boiler , connected pipes back up , got bouler working after been there for hours Cant re... See more

Rated 5 out of 5 stars

Really great efficient service. Had no hot water for a week, waiting for others to take a look in the hope of fixing it. Mick came straight over understanding the urgency in this cold turning weather... See more

Rated 5 out of 5 stars

Mick has done a few jobs in our house and has been consistently professional and trustworthy. It’s not often that you find a tradesman who absolutely knows his stuff AND is great at communicating - fr... See more

Rated 5 out of 5 stars

Mick couldn't have been better. He arrived on time, looked at my problem (that had been worrying me) and spotted very quickly what was wrong. He disappeared for 15 minutes to purchase necessary parts... See more


Company details

Written by the company

Pass Plumbing and heating was founded in 2020 but has over 16 years experience in the plumbing and heating industry, dealing in domestic, commercial and LPG gases. We also do system conversions from gravity fed hot water systems to fully pumped pressurised sealed system. Our mission as a company is to give our customers a very professional job and make them more than happy with our work we do for them. Whether it is changing a tap or a full central heating system we aim to please and carry our business reputation on at a high standard. We are always available to come out and gain a scope of the work that needs doing and provide a fair and professional quotation.


Contact info

4.8

Excellent

TrustScore 5 out of 5

50 reviews

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4.8

All reviews

(50)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

If I could give more than 5 stars I…

If I could give more than 5 stars I would!

Boiler packed in after a leak 4 days before our summer holidays.

Tried several heating engineers and Mike was the only who was able to have a look that day, even though it was into the evening by the time we rang him.

He came out, assessed it and sorted a new boiler which was moved up two floors in the house with no fuss. Extremely tidy job completed whilst we were out the Country.

Thank you Steve

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Professional job by Mick on a Saturday…

Professional job by Mick on a Saturday morning. Removed a radiator and then fully stripped and cleaned my boiler for a service while explaining what he was doing and why. Neat and tidy job completed in an around an hour at a very competitive price.
Highly recommended 👌

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommend Mick without hesitation. He is now a family go-to for any plumbing crisis, big or small. Very reliable, trustworthy & fairly priced. Really appreciate his service & consistent approach.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service and No hassle

Called Pass plumbing to enquire about a new boiler installation. amazing customer service from the very 1st conversation and I had No hesitation to get these guys in to get the job done.
Quick to respond to messages, quick to visit and Provide the information I needed. easy to speak to, especially as I had no idea what it was I was talking about. Mike provided reassurance, and expert advise, on what would be the best option for me and my house (and it wasn’t the most expensive). The Pass team worked quickly to switch my very old conventional boiler for a new combi. Polite and pleasant and I felt comfortable leaving the guys in my home unsupervised. So now not only do I have constant access to hot water i now have a reliable plumbers phone number :), Im so happy with the work done and the service provided. No hidden costs and honest conversations about what to expect. I 100% recommend Pass plumbing. Thank you Mike and the team

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent job from start to finish .

Excellent job from start to finish .. replaced our old gravity fed system to new a pressurised system . The service efficiency and quality was faultless . Highly recommend. Thank you

4 June 2026
Unprompted review
Rated 5 out of 5 stars

honest, professional, considerate

Really helpful company, came out to our commercial home which required a new boiler to be fitted, was a tricky job due to the historic layout of the building and poor works completed in the past by previous contractors. They managed to get the job done in a quick timescale and were very honest with the tasks that needed completing. Both the lads that came out were very professional and considerate of the young people in the children's residential home environment. We will now be advocating for this company to make them our permeant supplier. Thankyou for all your hard work lads.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Contacted Pass as I had been let down…

Contacted Pass as I had been let down by other heating engineers. Mick replied promptly, arranged a time to come out and asses the heating system. Recommended a service and some new parts all sorted in a week. Will now use Pass for all our plumbing and heating needs. Would definitely recommend

11 May 2026
Unprompted review
Rated 5 out of 5 stars

F.28 code on boiler

Had an issue with my boiler which resulted in no heating or hot water. Code F.28. Called mick and he was straight out to fix this. Fast and efficient service. Gold standard work. Highly recommend

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Leaking boiler and blocked kitchen sink.

Requested help with a leak from my boiler from an existing combimate filter unit. Also had a partial kitchen sink blockage. Both issues were dealt with by the engineer professionally and promptly. Sourced a filter for the the boiler so no delay in waiting. Very pleasant and efficient worker.Job completed for a reasonable price too. Now have a dry boiler area and a free flowing sink. What more could I ask for. Thank you.
Will use this company again.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Mick couldn't have been better

Mick couldn't have been better. He arrived on time, looked at my problem (that had been worrying me) and spotted very quickly what was wrong. He disappeared for 15 minutes to purchase necessary parts and returned to fix the problem immediately. He was very friendly and helpful - I couldn't have asked for better service

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Can't recommend enough

Can't recommend enough. Excellent service, fast and efficient workmanship, clean and tidy, pleasant and friendly and reasonable costs. Will definitely be using again in the future if needed. Would highly recommend to anyone needing a gas and plumbing engineer

22 April 2026
Unprompted review

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