Parrock Dental & Implant Centres Reviews 

51
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently praise the staff for their welcoming, friendly, and helpful demeanor, making patients feel at ease. Many customers highlight the exceptional service and professional care, noting efficient treatments and excellent results. People often feel comfortable and less anxious, with the practice successfully restoring confidence and providing a positive dental experience. Reviewers appreciate the clear explanations and comprehensive advice provided, ensuring a transparent and unhurried experience.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, friendliness, and... See more

Service

Reviewers highlight positive aspects of service, often describing it as excellent and transformative for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just been today to this amazing dentist The staff on reception was a credit to the Bussiness. Very welcoming, absolutely lovely. I was Sitting there peacefully . Being 30 minutes early unusual for... See more

Company replied

Rated 5 out of 5 stars

I had 8 composite veneers done at parrock dental, it’s been nearly 7 months since having them done, and they are still unbelievable, I get so many compliments on how natural they are! I would highly r... See more

Company replied

Rated 5 out of 5 stars

A very experienced proffesional team of experts who treated me like I was the only patient they had there. I received 4 new top front teeth with implants. I had no after pain. No pain killers require... See more

Company replied


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Emergency Dental Service

Written by the company

Parrock Dental – Kent’s No.1 Invisalign Provider & Leading Clinic for Composite Bonding, Dental Implants and Smile Makeovers Parrock Dental is a top-rated dental practice in Gravesend, Kent, recognised for excellence in composite bonding, Invisalign, full mouth dental implants, and single dental implants. We are officially Kent’s Number 1 Invisalign Provider and ranked within Europe’s Top 1% Invisalign Providers, offering advanced teeth-straightening solutions with proven results and thousands of successful Invisalign cases. Our dental implant treatments are led by Dr. Rik Trivedi, Principal Dentist & Owner of Parrock Dental. Dr. Trivedi is a distinguished implant dentist with a Master’s degree in Dental Implantology (UCLan, 2015 – Distinction). Since graduating from The Royal London Dental School in 1998, he has dedicated over 25 years to transforming smiles through precision implant dentistry. With over 8,000 successful dental implant placements, he is renowned for his expertise in single implants, full-mouth implant bridgework, and complex restorative cases. His approach prioritises comfort, personalised treatment planning, and long-lasting results. In addition to implants and Invisalign, we provide a comprehensive range of cosmetic treatments including veneers, teeth whitening, smile makeovers, and dental bonding, alongside general dentistry, hygiene care, and emergency dental services. Parrock Dental combines advanced technology, elite clinical skill, and a patient-centred experience, making us one of the leading dental clinics in Kent for anyone seeking high-quality cosmetic dentistry, orthodontics, and implant solutions.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

51 reviews

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4.5

All reviews

(51)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

**PERFECT**

**PERFECT**
I’m Amy,
I came to Parrock Dental after finding them through Google and reading reviews and searching social media testimonials. I have always been very nervous and reserved about who to go to and who to trust with regards to getting my teeth done. I had complex needs and situations and needed a dental practice I could trust, I am a type 1 diabetic, I have advanced gum disease and there were gaps and spaces and wobbly teeth. I have never been shy but it was always there at the back of my mind, I covered my mouth when I laughed, I knew people would look at my teeth, they are the first things you see. With all that in mind my first appointment and consultation came around, I met with Rik and his team, immediately I felt at ease, I trusted them, they made me feel very comfortable, the beautiful surgery, clean, welcoming, does not feel clinical at all, the team, well I could go on and on, down to earth, welcoming and comforting, attentive and open and honest, I wasn’t made to feel embarrassed or that there was no fixing my teeth or to be nervous about my situation, the consultation was transparent, explained perfectly, taken at my pace, not rushed or forced, they were there for me and were very kind, from the very start it was what I wanted and how they could do that for me. The procedures themselves were seamless, no pain no problems, being diabetic I am exposed to having a higher infection rate, nothing, no problems, the aftercare was explained thoroughly and all procedures were great. I was so over the moon with my temporary implants I couldn’t imagine or fathom how much better could my final implants actually be, that when I was fitted with my final implants, (I have four front teeth through implants), it changed my life in ways I couldn’t have even imagined, the confidence of just knowing I can speak with confidence, smile with genuine happiness and not have to worry about what my smile looks like or how people were going to perceive me has absolutely changed my life, how natural my teeth look, how happy the staff are to see how happy they have made you also makes it so much more special, it is personal, they know my journey, they know my life, they have made it such a seamless, amazing, personal experience that I could not recommend them enough. I have one regret and that is that I did not do it sooner, thank you so much to Rik and his team for fulfilling all my hopes for how this process would go and how my teeth would look at the end. Perfect

16 July 2026
Unprompted review
Parrock Dental & Implant Centres logo

Reply from Parrock Dental & Implant Centres

Amy, thank you so much for taking the time to write such a thoughtful and heartfelt review. Reading how much confidence your new smile has given you means the world to all of us.

When you first came to Parrock Dental & Implant Centre in Gravesend, Kent, you had advanced gum disease, which had caused significant bone loss, loose front teeth, movement, and concerns about the appearance of your smile. We know how emotionally challenging that can be, so we're delighted that replacing your front four teeth with dental implants has given you a smile you can be proud of again.

It was a pleasure to guide you through every step of your treatment, ensuring you felt informed, comfortable, and confident in your decisions. Knowing that, despite your Type 1 diabetes and the complexity of your case, everything healed well and exceeded your expectations is incredibly rewarding.

On behalf of myself and the entire team, thank you for placing your trust in us. With over 28 years of experience, I never take for granted the privilege of helping patients regain not only their smiles but also their confidence and quality of life.

Your kind words will undoubtedly help others who may be struggling with advanced gum disease or loose teeth and are considering dental implants to take that first step.

It was an absolute pleasure caring for you, Amy. We wish you many years of smiling with confidence and look forward to seeing you at your future reviews.

Dr Rik Trivedi and the team
Parrock Dental & Implant Centre, Gravesend, Kent

Rated 5 out of 5 stars

Kate at reception is a bundle of smiles…

Kate at reception is a bundle of smiles and made it very easy for me just like the rest of the staff the hygienist was fantastic and I am very happy what was done the best is always last Rick is a gentleman and top class dentist thanks very much to all of you from David champion

10 June 2026
Unprompted review
Parrock Dental & Implant Centres logo

Reply from Parrock Dental & Implant Centres

Dear David,

Thank you so much for your wonderful review and for your incredibly kind words. It really does mean a great deal to myself and the entire team.

We're delighted that Kate, our hygienist, and everyone else at Parrock Dental & Implant Centres helped make your experience such a positive one. I'll be sure to pass on your lovely comments to the team—they'll be absolutely thrilled.

It has been a real pleasure helping you on your smile journey. When you first came to see us, you had several missing and broken upper teeth, which were affecting not only your appearance but also your confidence. Restoring your smile with upper same-day fixed teeth on dental implants has been wonderful to see, and the transformation has been incredible.

The best part for us is seeing you enjoying life again—socialising with your friends, going dancing at Shirock, travelling, and continuing to enjoy building cars, all with the confidence to smile without a second thought. That's exactly why we love what we do.

Thank you once again for placing your trust in us. We wish you many years of happy, healthy smiles and look forward to seeing you at your future review appointments.

Best wishes,
Dr Rik Trivedi
Practice Principal & Implant Dentist

Parrock Dental & Implant Centres
Gravesend, Kent

Rated 5 out of 5 stars

I always get well looked after by Rik…

I always get well looked after by Rik and the team. Going to the dentist used to be a real stressful situation for me but not anymore. I am always put at ease as soon as I walk in the door.

Excellent.

6 May 2026
Unprompted review
Parrock Dental & Implant Centres logo

Reply from Parrock Dental & Implant Centres

Dear Gary,

Thank you so much for your wonderful five-star review and for placing your trust in Parrock Dental & Implant Centres.

It has been an absolute pleasure to be part of your smile journey. When you first came to see us, you were missing most of your teeth, which had a huge impact on your confidence, your ability to chew comfortably, and even your willingness to smile and speak in social situations.

Seeing the transformation since completing your upper and lower same-day fixed teeth on dental implants has been incredible. You now have a strong, natural-looking smile, can enjoy eating the foods you love again, and it's been wonderful to hear how many compliments you've received from family and friends. Most importantly, it's fantastic to see you smiling, talking and living life with a confidence that simply wasn't there before.

Thank you once again for your kind words and recommendation. Stories like yours inspire others who may be facing similar challenges to take that first step towards changing their lives.

We look forward to welcoming you back for your regular review appointments and helping you keep your new smile healthy for many years to come.

Best wishes,
Bobbie Dawson
Practice Manager

Parrock Dental & Implant Centres
Gravesend, Kent

Rated 5 out of 5 stars

Great dental experience

Approximately, 5 years ago I needed a dentist and was scared. I had lost three teeth in my lower jaw and my upper jaw my teeth were unstable. I took the bull by the horns and looked for a dentist in Gravesend. Parrock Dentil dentil came up on Google maps and I e-mailed them. They quickly got back to me. They immediately put me at my ease and suggested dental implants and regular meetings with the dental hygienist. All the procedures were done in a highly professional and friendly manner. They established the concept that a dentist is not a person to be scared of and everyone involved are there to help without a judgemental attitude. Its been five years and my experience has been first rate. My dental implants are excellent and everyone at Parrock Dental have been highly professional and very friendly. If you have any problems with your teeth modern dentistry is not the horrible experience you build yourself up to experience, it is a friendly helpful service that restores your confidence so that you can give a broad grin.

18 February 2026
Unprompted review
Parrock Dental & Implant Centres logo

Reply from Parrock Dental & Implant Centres

Dear Graham,
Thank you so much for taking the time to share your experience—it genuinely means a lot to us.
We clearly remember how nervous you felt at the start, and it’s fantastic to hear how far you’ve come over the past five years. Helping patients move from fear to confidence is one of the most rewarding parts of what we do.
Your journey with both your lower implants and stabilising your upper jaw is a great example of how modern dentistry—particularly advanced implant treatments like same-day full jaw dental implants (All-on-4 / All-on-X)—can completely transform not just your smile, but your comfort, function, and overall confidence.
We’re especially pleased that you felt supported, never judged, and well looked after by the whole team throughout. That’s exactly the environment we strive to create for every patient.
Thank you again for trusting us with your care over the years—it’s been a pleasure looking after you, and we look forward to continuing to support your dental health for many years to come.
Warm regards,
Dr Rik & the Team
Parrock Dental & Implant Centres

Rated 5 out of 5 stars

Went in for a general check-up

Went in for a general check-up. It was fast, I was given helpful information about my concerns, and instructed what to do next. I was seen by Laren.

The receptionists (Reena+Tracey) were very friendly as well.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

What a lovely team of people

What a lovely team of people. From when you walk in the door and a friendly receptionist greets you to the dentist and his assistant who did a wonderful job on my tooth.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Great welcome at reception today.

Great welcome at reception today.
Yesterday I knocked off a crown.
I never thought that it would get repaired in just 25 minutes and was given advice afterwards about how to look after the repair.
Would really recommend this company and location at Perry Street

20 January 2026
Unprompted review
Rated 5 out of 5 stars

What an excellent service

What an excellent service and transformation of my complex Dental needs. It was a long year with alot of visits, but Rik brought me back my Smile ☺ All of the staff were amazing and got me through the pain....Now I can Smile with confidence and eat my food, no concerns of ever not being confident in any way......not anymore. I highly recommend this Dental Practice and Rik is a perfectionist in his work, a great pleasure to know him and his results are of sheer excellence.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Perry Street Closing

Always have a positive experience at perry street and they always have a fabulous team working their, its very sad to hear the news that there are closing and merging over to parrock st, please consider the Northfleet patients as I feel they are more friendly and comforting atmosphere it wont feel the same :(

20 January 2026
Unprompted review
Rated 1 out of 5 stars

Maybe Trustpilot won't delete this review like before…

Leaving another review after the practice got Trustpilot to remove my original one. I found Dr Rik Trivedi to be VERY charming and friendly. Hugged me and said "we're gonna be friends" at the end of my first consultation. I now realise how inappropriate that was. He's very competent at basic dentistry I'm sure. But he totally messed up doing my implant. Left me in severe pain without any pain relief for many weeks. It was horrendous. Needed multiple visits to sort out. It finally was although the finished look was less than satisfactory (confirmed by other dentists). But the worst of it was his once charming demeanour totally changed once he realised that I wasn't simply going to just put up with poor care that had come at significant cost and go away. I would never recommend this place.

18 January 2025
Unprompted review
Parrock Dental & Implant Centres logo

Reply from Parrock Dental & Implant Centres

We have conducted a thorough review of our clinical records and cannot identify this reviewer as a patient of our practice, nor do we have any record that matches the treatment described.
For this reason, we believe this review is not a genuine account of care provided by us. The allegations made — including claims of specific treatment, prolonged unmanaged pain, and inappropriate behaviour — are serious and wholly unsubstantiated.
We take patient safety, professionalism, and consent extremely seriously. Any patient undergoing implant treatment is fully documented, provided with written consent, post-operative instructions, pain-management advice, and appropriate follow-up. None of this aligns with the narrative presented here.
Unfortunately, anonymous or unverifiable reviews can sometimes be posted by individuals with no direct experience of the practice, including third parties or competitors. We have therefore reported this review to Trustpilot for investigation under their guidelines regarding misleading, false, or non-customer content.
We encourage any genuine patient with concerns to contact us directly so matters can be addressed constructively and transparently.
— Practice Management

Rated 5 out of 5 stars

Bessi is my new go-to dental hygienist!

I had a hygienist appointment with Bessi and it was honestly the best dental experience I’ve ever had! As someone who is quite nervous and anxious to go to the dentists, Bessi made the whole process super easy and was friendly and warming!

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Review

The staff laven chanel Tracy reena are very helpful polite pleasant very good dentist would definitely recommend

15 December 2025
Unprompted review
Rated 5 out of 5 stars

I came into perry street today for my…

I came into perry street today for my hygiene and all the staff are absolutely lovely and welcoming everytime i come to visit from the receptionist, hygienist, nurses and dentist I can't praise this practice enough thank you everyone 😊

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Dental implants

Just over 2 years ago I had some dental problems needing extractions and false teeth and likelihood of future work. After discussions at Parrock Dental, I opted for a full bridge replacement of my top teeth; the whole process was basically painless and now allows me to happily smile without a toothless gap. Rik did a fantastic job, and all of the assistants and receptionists have been brilliant and friendly.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Parrock Dental practice

Big thank you to Stella and Edward who looked after me after an urgent request to solve an issue I had. The whole team at Parrock Street are amazing and highly recommended this dental practice.
Highly recommend Parrock Dental practice

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Life Changing care

Taseen was very professional, he was able to assist me with an issue that if not caught in time, could have been life-threatening. I can’t thank him enough for his brilliant attention to detail and still to this day, his aftercare is amazing.

25 November 2025
Unprompted review

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