Parkingeye Reviews 

Been in their complaints department not due to a parking fine and they claim they have lost my original complaint and has taken over 4 months to respond responded in May, put in complaint in january they are untrustworthy and a unprofessional company if their was a zero stars they would be getting it one of the worst companies and the NHS should review their contract as waiting 4 months for a reply is just crazy

Awful experience. Parked in a car park at Morningside Arena, Leicester, operated by Parking Eye Ltd. Arrived at 8.03 am, paid for 10 hours, ticket expired 18.03.
We were at the PDC Womens Series, the event finished at 17.50 pm, which gave time for us to leave site.
Upon leaving, there were 2 elderly ladies in the car park, their car battery was flat, so I offered to assist them, as I had some jump leads. Unfortunately we were unable to help, and she called in the AA to assist her. We left site at 18.17, and admit that I completely forgot that I had run 14 minutes over. Had I realised at the time, I would have paid the extra fee for the hour.
Parking Eye issued me with a £100 parking fine, for 14 minutes. I tried to appeal to their better nature, and have received my response. NO... There was no way was I going to leave 2 elderly ladies stranded on their own, in a deserted car park, in a strange city, and as a result Parking Eye Ltd upheld the fine. As a good will gesture they allowed me to pay the reduced sum that early payers get which is £60. On a personal level, lets hope their relatives would never have been in this position, and someone offered to help them....

Disgusting behaviour to charge people who put their vehicle registration number in their stupid system it says it’s registered when it hasn’t and then you end up with a fine!! This is a scam!! Even worse when it’s someone with a chronic health condition visiting their local GP service which is paid for by the taxpayer. This is extortion and fraud!!

My vehicle is registered with the pilgrim hospital trust disabled parking section
I was unable to park recently while attending an appointment for a cancer scan we always park in the disabled base sections but unfortunately the area was very very busy so I therefore parked higher up into the main car parking area. I was there for exactly 1 hour and about 10 minutes thinking no more I left the establishment and today I received the parking fine from the parking eye company car is registered and I understand it is free parking for disabled persons parking, is company is a money making machine and should be looked i into by the government and should be folded be cause I have read there’s so many complaints against this company they’re scammers just parasites stealing and ripping people off

I work at a hospital and they fined me while I have a parking permit. Having to appeal a fine after a week of 12 hour shifts is just draining. They are leeches that try and suck money out of hardworking people.

Thieves, liars, criminals,,,,literally!!!

ParkingEye’s real product isn’t parking management. It’s £100 invoices.

The company has built a reputation on issuing charges to ordinary motorists who often have no intention of breaking any rules and, in many cases, don’t even realise they’ve allegedly done so until weeks later.

In my case, I stopped to use a Tesla Supercharger for 30 minutes, stayed in my vehicle throughout, and later received a £100 charge. No warning. No obvious indication at the charger itself. Just a demand for money.

The sheer volume of similar complaints online speaks for itself. When the same story is repeated over and over by different people, the problem isn’t the drivers.

ParkingEye may be operating within the letter of the rules, but it has mastered the art of turning confusion, poor signage and technical breaches into profit.

Legally compliant? Perhaps.

Customer-focused? Not even close

I can only imagine the toxic culture inside a company like this

Absolutely disgusting. I appealed it, and they said I did not provide evidence, but did not contact me for
The evidence: where do I provide evidence if I have nowhere to provide it? They have parking for customers at ASDA; it is a scam and disgusting.

Vile company.

Charged Tesla at holiday inn express Preston. No signage to say charges applicable for the charging bays apart from inside the hotel which you would never go into. No signage on Tesla chargers apart. Parking pay machine also not working. Appealed hoping common sense would prevail. I was hoping for too much. Absolute joke of a company.

How anyone can work for this company and feel proud of what they do is alarming. The complete lack of compassion and common sense is astonishing and embarrassing.

My disabled father and I entered one of their car parks and were there for no more than five minutes. We quickly discovered that payment could only be made via an app, which we were unable to access. My father is an amputee and only has one leg, so simply getting him out of the car and organised with his prosthetic takes additional time. We attempted to find an alternative way to pay, realised we could not access the app, and immediately left the car park without using the facilities. Our total time on site was approximately five minutes.

Despite this, we received a PCN. I provided evidence of my father's disability, including his Blue Badge and proof of his amputation, demonstrating why additional time was required. We had every intention of paying for parking had we been able to do so, yet the company showed absolutely no discretion, understanding or grace.

The treatment of disabled visitors is deeply concerning. Penalising an amputee and their carer for spending a few minutes attempting to understand a payment system is not only unreasonable but is discriminatory.

Companies that treat disabled customers this way eventually earn the reputation they deserve. Judging by the number of similar complaints, I am clearly not the only person who has experienced this lack of empathy and common sense.

I hope anyone considering using these car parks reads reviews like this carefully and thinks twice before supporting a business that appears to value penalties over fairness and accessibility.

Disgusting company I have been sent two parking fines for the same parking....??? Try and ring them and talk to someone, impossible...!!!!

It's so hard to contact them, no chat, no email, and they reply when is to late to help you.

Disappointing.

I had difficulty with a jet wash not working properly at an Asda Express in Mold so I was there over 30 mins washing my car!!! Not a small car. I then received a fine in the post as apparently you cannot spend more than 30 mins washing your car. I appealed and they declined. Said I could go to POPLA but if I did so and I lost they would charge me £100. Think it’s disgusting. I will not use that store or service again

I gotta Park.tick. from Parking Eye.I will explain: I live in Newton Le Willows and 30/05/26 a payed my rent in Post Office at t:10:16 hrs and bought a some product on Home Bargain and leaved car park!.I newer parking on car parks in Newton more than 1/2 an hour.Newer!Dont need me it,my adress is 8 minutes by walking of the H.Bargain.So on 08/06/26 I gotta a Parking Charge Notice from Parking eye with 2 pictures of my Skoda(10:00:25 Arriwal) and second picture is 12:04:40 Departure)Problem is that I was no more as 30 minutes on carpark(!!!)And absolutelly newer parked in Newton more that 30-40 minutes in my life(!)So itts so Gross....What can I do now?

Parked in a disabled bay at the hospital with my badge clearly on display and they have me a ticket stating I misused the bay. I appealed it and they refused my appeal despite the pictures taken clearly showing my badge on display. There reason the disabled spot I was in was for wheelchair ramp users, im a wheelchair user. To boot as well when I parked there the warden was walking past us at tge time and said nothing. They are nothing but vultures and shame on Manchester Royal Infirmary for hiring there grounds out to these parasitic external parking companies.

Visited James Cook hospital Middlesbrough last week with my daughter who's in a wheelchair to see a Neurologist as she's seriously ill, parked in a disabled bay, placed the blue badge and the clock, the visit took 90 minutes and we left, just received a parking fine of £42. Absolutely appalling.
It felt like I'd been robbed in the street with a knife and stole £42.

Unreasonable and unhelpful, especially in hospitals.

The absolute worst parking company.
They run the Woolstaplers car park in Chichester which is underground where its impossible to get mobile coverage. They seem to think that an app only payment system is appropriate.
After 17min of trying to download the stupid app and failing, I left. I have since been fined £100
An absolute bunch of scammers