Parkers Jewellers Reviews 

1,608
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I’d highly recommend Parker’s Jewellers! Jon went above and beyond answering every question professionally with fast replies. Buying my first vintage Rolex I was curious with original authentici... See more

Rated 5 out of 5 stars

I had a really positive experience buying my watch from this jeweller. The service was excellent from start to finish. I’m really pleased with my purchase and would definitely recommend them.

Rated 3 out of 5 stars

2nd Purchase from Parkers. Great selection of watches. Ordered one 27th December received 6th Jan which was disappointing but understandable with the Christmas break. Love the watch but the clasp... See more

Rated 5 out of 5 stars

Brilliant thank you! Watch better than expected really chuffed. You could not have been more honest including Omega factory receipts - parts replaced etc. Can't fault you folks . . proper watch people... See more

Company details

  1. Watch Store
  2. also in
  3. Jewelry Store

Written by the company

We stock watches for all tastes. From new to vintage, we have built a superb collection of all of the worlds great watch brands. If you want it we can find it. If you need advice on watch looks and styles we can tailor it. If you want tremendous value for money, look no further.

Parkers Jewellers Ltd

Written by the company

14 Day Money Back Guarantee
If you decide that you want to return a watch that you have bought from stock, you will be refunded on condition that you do so within 14 working days of receiving the watch. A full refund will be made on condition that the item has not been damaged and that all the original associated items that were sold to you are returned in the same condition that they were supplied in.
Secure Delivery
All watches that we post out are sent via Royal Mail Special Delivery and, as such, are given their own unique tracking number, to allow you to monitor its progress.
Pre-owned watches
Our advertised watches are pre-owned and many are classic models that are no longer available. We take great care when we buy watches to ensure that they come from reliable sources. Once we get the item back to our premises, our expert watchmakers check the watch over and give it the Parkers MOT. In case you need any assurance, our team has over 60 years experience between them and it is why we give all our watches our free Parkers 12 months warranty.

Parkers 12 month guarantee

Your complete satisfaction - Guaranteed !

Your complete satisfaction - Guaranteed !
Parkers Jewellers offer a free 12 month guarantee on all products sold. You also have the option to return any purchase within 14 working days from receipt. Customer service is paramount to our company and our aim is 100% customer satisfaction.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(1,608)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

I can not fault

I can not fault had watch delivered on time and well packed, a slight problem with the watch and reported it to Parkers return envelope sent to me next day for it to go back to Parkers to be adjusted, a great customer service, I will be using them in.the future.

26 March 2025
Rated 1 out of 5 stars

I bought a watch from these 4 yrs ago…

I bought a watch from these 4 yrs ago rolex oyster perpetual datejust..
Ive gone to sell it and been told the bracelet is fake ..
This is unacceptable I bought from a reputable dealer the warranty card is from a total different watch too ..feeling robbed as when I bought it there was no mention of this when they sold me the watch..

20 February 2025
Unprompted review
Parkers Jewellers logo

Reply from Parkers Jewellers

Dear Carl,

We are very sorry to hear this news. But, as discussed with you on email, without proof of purchase and provenance we are unable to help you in this matter.

Rated 5 out of 5 stars

Delighted with the customer service…

Delighted with the customer service received recently at Parkers. Great communication , friendly and welcoming. I had lost my receipt and David was able to look up my details and confirm my purchase. My watch was returned to me in a much better condition than I left it !

1 February 2025
Unprompted review
Rated 5 out of 5 stars

This is the second or third time I have…

This is the second or third time I have dealt with Parkers and to be honest they are a dream to work with. Great communication, answering questions quickly and in detail. Super fast delivery once transaction has been completed and a great watch exactly as described. Who could ask for more.

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent, personable service

My experience with Parkers was faultless having dealt with David in the London branch, who provided an excellent end-to-end service from the initial contact to advice in-store & purchase. He now has a very satisfied customer who would highly recommend Parkers and would use again for future watch purchases.

8 June 2024
Unprompted review
Rated 5 out of 5 stars

Great watch, excellent service

I recently bought an Omega vintage watch from Parkers. The service which I received was excellent. I have no hesitation in recommending Parkers to potential customers and would buy again from them in the future.

1 March 2024
Unprompted review

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