Parkers allows dodgy dealers, BEWARE! Don't be a fool like me! Bought a car from AUR Motors Sunbury-on-Thames on May 20th, called to return it May 22nd when my mechanic found hidden issues. Ali at AUR... See more
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Used to regularly buy magazine and keep all copies for reference. Only by chance found new web sites. Very impressed so far but needvto explore further to see if it's as informative as old style maga... See more
Company replied
Honest, fair, appraisals and pricing. Didn't take any time either, quick responses. I beleive this service to be more people orientated than companies seeking to buy your car for resale on a business... See more
Company replied
Solid, no fuss pricing for cars. I bought a sub for £5/mo. and that's cheap. The car valuation site part might benefit from a redesign to require fewer clicks. You should be able to save your setti... See more
Company replied
Company details
Information provided by various external sources
Parkers is the UK's trusted site for helpful reviews and advice on new cars, used cars, buying and leasing and free car valuations.
Contact info
Bauer Media, PE26EA, Peterborough, United Kingdom
- 01733 468000
- feedback@parkers.co.uk
- www.parkers.co.uk
3.4
Average
452 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It does just like it used to
It does just like it used to - gave me a clear indication of the value of a vehicle through which ever route I chose to sell it.
7 September 2023
Unprompted review
The salesman didn’t know anything about…
The salesman didn’t know anything about the car and didn’t seem to care
17 August 2023
Unprompted review
Reply from Parkers
Hi - thanks for the review and feedback. From your info, this looks to be a car for sale. Saying that, Parkers are not actually car or vehicle retailers. We don't sell the cars. They are advertised on behalf of UK traders.
You would have visited either a franchised or independent dealer to view the vehicle.
Even so, it would be nice if the sales person knew about the vehicle - this would save your wasted journey.
Best regards,
Helpdesk - Parkers.co.uk
The professionals point of view
Always interesting to hear Parkers assessments and particularly ‘group’ reviews
25 September 2023
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found the site useful.
Best regards - The team at Parkers.co.uk
Absolutely apalling customer service
Paid £9.99 for a month's membership then tried to get prices for five cars I was interested in, but NONE of the numbers were accepted/recognised! I requested a refund and was completely ignored. Absolutely appalling service, I wish Ihad bought the magazine instead and won't ever be using the online service again. I still want my £9.99 refund!!!
Reply to response from Parkers...
Thanks for the response, but how can you possibly expect me to remember the five registrations I tried, this happened 3 months ago! I understand you can use the drop down menus, but they are not always accurate and not every variation exists. I gave up at the time and used a different service to help me, then requested a refund and was ignored.
3 July 2023
Unprompted review
Reply from Parkers
Hi – thanks for the review.
Our helpdesk will always respond to email queries; however, some can go into spam.
Having 5 registration plates ‘not found’ is highly unusual and we can only say that at the time of your search, the ‘VRM’ look up may have been disabled for maintenance which happens from time to time. We’re presuming of course you were searching for UK plates.
Saying that, pricing data is always available 24/7 by using the drop-down menus on the same page where you can select the manufacturer and model range manually – so you can get a price.
With reference the printed price guide [not a mag] – this was discontinued in 2019.
Our last magazine was ‘Parkers Car Chooser’ back in 2006.
If you email the helpdesk at feedback@parkers.co.uk with the registration plates in question, we can then investigate the issue for you.
Best regards,
The team at Parkers.co.uk
Very interesting site
23 September 2023
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found the site useful.
Best regards - The team at Parkers.co.uk
Reply from Parkers
Hi - thanks for the review and glad you found the site useful.
Best regards - The team at Parkers.co.uk
Reviews are great if your looking to…
Reviews are great if your looking to buy a new car or sell one
18 September 2023
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found the site useful in your car buying and selling journey.
Best regards - The team at Parkers.co.uk
Very informative and interesting…
Very informative and interesting article's, some good advice about new cars
15 September 2023
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found some good advice on buying a new car.
Best regards - The team at Parkers.co.uk
Reply from Parkers
Hi - thanks for the review and glad you found the site useful.
Best regards - The team at Parkers.co.uk
Could be more relevant to the average …
Could be more relevant to the average car users,with limited budgets.
10 September 2023
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found the site useful. We do have articles on buying cars on a limited budget, such as under £1000, under £1500 and under £3000 to name just a few.
https://www.parkers.co.uk/used-cars/economical-cars-for-less-than-3k/
Best regards - The team at Parkers.co.uk
It gave the the valuation I wanted but…
It gave the the valuation I wanted but keeps emailing me.
15 June 2023
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found the site useful. Let us know your email address by sending a quick 'Please unsubscribe me' message to feedback@parkers.co.uk and we'll get your email address removed from the system.
Best regards - Helpdesk - Parkers.co.uk
Detailed info.
Great, detailed info. I required very specific info. on sizes and engines for a car which would fit on my narrow drive, whilst having engine and torque suitable to pull my caravan. Invaluable tool.
1 July 2023
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found the technical data useful.
Best regards - Helpdesk - Parkers.co.uk
Easy read lost of info
Great reviews, interesting reading and information. One stop shop to get all the info you need
31 August 2023
Unprompted review
Reply from Parkers
Hi - glad the info from the site suits your requirements.
Best regards - Helpdesk - Parkers.co.uk
Cars, cars, cars
I enjoy the e-mails that I receive. They're enjoyable because the content is of interest to me.
30 August 2023
Unprompted review
Reply from Parkers
Hi - glad the info in the newsletter emails does the job.
Best regards - Parkers.co.uk, Helpdesk
The Parkers Newsletters are…
The Parkers Newsletters are interesting and informative, and I look forward to receiving them on their frequent basis.
20 August 2023
Unprompted review
Reply from Parkers
Our team love it when the email Newsletters hit the mark. We'll let them know. Best regards, Parkers.co.uk - Helpdesk
always great reviews and very honest…
always great reviews and very honest reviews
9 August 2023
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found the site useful.
Best regards - The team at Parkers.co.uk
Love the web sit cool cars
1 August 2023
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found the site useful.
Best regards - The team at Parkers.co.uk
Best Motor Tips
Very good and sound subjects with excellent professional advise and allowing for points of discussion
You can tell the deep level of motor knowledge
7 August 2023
Unprompted review
Reply from Parkers
Hi - thanks for the review and glad you found the site useful.
Best regards - The team at Parkers.co.uk
Inaccuracy has become ridiculous
Inaccuracy has become ridiculous.
The market has moved too quickly for Parkers to adapt and left most of the site irrelevant.
A pointless tool
31 July 2023
Unprompted review
Highly Trusted
I rate Parkers very highly, in fact they are the only people I trust for highly detailed reviews of new cars.
I am retired and when thinking of a new vehicle, I spend
a lot of time on the Parkers web site to remind myself of the salient points of the vehicle I have in mind and of vehicles it is competing with. I trust them entirely and would not act without their valuable information.
31 July 2023
Unprompted review
Reply from Parkers
Hi - thanks for the review. Our reviews are based on real-world experiences with some cars being driven over a 6 month long-term period so we really get under the skin of ownership. Glad you found the site useful.
Best regards - The team at Parkers.co.uk
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