Parfumado Reviews 

Love my different perfumes each month, love that I can pick in advance to so always know I'm going to get something that I want x

Lovely perfumes, a nice little treat monthly

nice range of frags and proactive customer service!

Excellent way to try new perfumes, and for the price it’s good value for money. Would highly recommend.

The customer service is always great, in the 3 years I have been subscribed anyway. The choices are fantastic and the calendar is great for fragrances for a season. The best subscription I've had, ever

Convenient service, good range of fragrances, good/study/well-presented container, easy to cancel, pause or skip a month. Overall, pretty happy! :D

Legit perfumes and a good value for money- good variety and great customer service, good quality product and good variety of high end perfume

I've not been disappointed by this company yet for as long as I have been using them. It's such a great concept and I always look forward to my next parfume.

Super happy with this perfume subscription service! It came in a very nice packaging and the perfume smells divine.

I ordered Maya Njie’s Nordic Cedar, and got her Tropica. Very disappointed. Not the right perfume.

I am utterly impressed with the amount of choice to suit all tastes, the pricing and the ease of Parfumado's service. The attention to detail is great too, the travel case with your first order is snazzy with its rotation and also the secondary packaging that can be used to hold your atomisers. Thank you so much :)

Honestly some of the best customer service. I was sent the wrong perfume for the first month to which they sent me the correct one immediately and told me to keep the incorrect one as a way of apology. I will definitely be keeping the subscription.

Excellent customer service. I have had the wrong perfume sent, responce right away to deal and send new one. Any other issues I have had again dealt with and sent on. Perfumes are Excellent.

Seems like a good idea but customer service is difficult to reach. I call the UK number to be met with a message in Dutch. Instead I've had to email in the hopes the issue is rectified. After 1 use, the bottle stopped spraying and only drips out (which I've emailed about). The most annoying part is they boast about the flexibility of the subscription but they won't let me cancel it when I click the stop my subscription button. Won't be buying this subscription again (if I can get it stopped)

The customer service, if there is an issue is superb.
They will strive to put things right I've been a customer for a few years and only ever had two problems which were delt with very quickly

I had some issues with the delivery company. The minute I connected the customer support they immediately send me a new delivery. Plus the variety of perfumes you can choose from is huge. Can’t recommend it enough!

I am disappointed with the customer service and the mishaps with the delivery. Although they did try to make up by sending me 2x of my last month's subscription, that's not what I need and unfortunately, I didn't even like the perfume very much. The promised gifts on months 2 and 4 never came and although I have written them an email, nothing happened. Finally, I had the chance to smell a few of the previous subscriptions I had in-store and realized that the ones I have been getting smelled like they were watered down versions, old stock or were improperly stored. No wonder, I found the scents underwhelming based on testing these subscriptions. But the ones I was able to try in-store (e.g., Montale Intense Cafe and Santal-Basmati) had actually stronger projection, better longevity and/or more potent that what they smelled like from the subscription vials I received for the past months. Overall disappointed and will not recommend this perfume subscription service.

I subscribed as a gift to my mum, that was only supposed to be for 6 months. I cancelled my membership online after this time and and they continued to send me perfume, so I went online, saw I was subscribed, so I cancelled again. (Btw, cancelling online is deliberately awkward. I now believe that it's this way for reason such as this, to squeeze extra money out of customers that want to leave).

9 months later, September this year, they send me emails stating that I owe them 34.38 Euro and I must pay or they will engage with a debt collectors agency.

As far as I am concerned, this company is a scam. I am not the first customer that has experienced this issue. Their site is flawed. You will cancel your membership and it will continue rolling regardless. Then they will harass you and threaten you with debt collectors.

It isn't the biggest amount, but it is unethical for them to pursue me for this amount when I cancelled my membership.

I wouldn't recommend this company. It's been a terrible experience for me. It was a gift for my mum for only 6 months and 1 year and 7 months later, I'm still being harassed by this company.

I should have just bought my mum a bottle of perfume from the shops.

Haven't received a perfume for months and account is unsubscribed yet they are trying to charge me for collection costs "under Dutch law". They can f off.

Parfumado offers excellent service. There is a wide variety of scents to choose from; perfumes arrive regularly and are well presented. The customer services team respond promptly and are very helpful.