Fast shipment, and 100% authentic fragrance. Will absolutely be ordering from them again. I found my very hard to come by Bal A Versailles at a great price. They also added a few goodies to my order.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Selection is top notch. Prices are incredible, especially considering how many different perfumes they have in stock. Free shipping when you purchase $75 - can't argue with that! In addition to perfur... See more
Parfum1is the best. I only order from them these days. They stand by their products , their customer service is top tier professional. I can't understand the negative comments as I've ordered multi... See more
Hi! I love my perfumes from parfum1. I can find all the great brands there that are not available at some of the other online stores.However my last purchase of approx $150 dollars was met with a u... See more
Company replied
Company details
Information provided by various external sources
Parfum1.com has been a leader in the online fragrance and beauty industry; offering an exceptional variety of authentic designer fragrances, bath and body accessories, skin care and other beauty products.
Contact info
3030 47th Avenue 4th Floor, 11101, Long Island City, NY, United States
- 1-866-727-3861
- info@parfum1.com
- www.parfum1.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Authentic Quality
Fast shipment, and 100% authentic fragrance. Will absolutely be ordering from them again. I found my very hard to come by Bal A Versailles at a great price. They also added a few goodies to my order.
Parfum1is the best
Parfum1is the best. I only order from them these days. They stand by their products , their customer service is top tier professional. I can't understand the negative comments as I've ordered multiple times and very satisfied. And yes I really am a customer, I oder Demeter from them . Cindy, Colorado satisfied customer since January 2017
Doesn't Answer Phones Or Return Emails
I purchased a very expensive $120 bottle of Serge Lutens La Religieuse perfume on March 7th. It is now March 15th and tracking hasn't changed since it shows it was accepted at the p.o. in NY on March 9th. I ordered two other perfumes separately on the same day and received them on the 13th, when the La Religieuse should have arrived. I have called the parfum1 contact number listed on their website twice and no one answers the phone! You are forced to leave a message. I have had no reply so far. Not sure how you can run a company properly without a proper customer service line. I have also sent an email, again with no reply. This is terrible customer service! Clearly my package is either lost or somehow hung up at the NY post office. The proper thing to do would be to either call the usps 800 number (800-275-8777) and have them put a trace on the package, reship my perfume, or refund my payment, none of which I can get done if there is no customer service response. My only solution will be to contact my credit card company if I haven't heard from anyone in the next few days. So disappointed.....
Excellent Experience!
I made a purchase for a friend for her birthday. The website was easy to navigate and they had a great selection to choose from that not only did I order what she wanted I ordered a second bottle of something new for her to try. My order arrived just in time despite my tardiness in placing the order. I just recommended this website to another friend and will continue to do so. Great! Thank you!
Not the same product as my high end salon
On Oct 31, 2012 I purchased the No. 4 Hydrating Shampoo from this vendor through Amazon.com and when I got the product it looked like it was authentic but when I opened it up and used the product I realized it wasn't the same. Then I compared it to a bottle from my high end salon and I could definitely tell it wasn't the same. Not only was the color of the shampoo different (yellowish vs. a pearly color) but the smell was different and it certainly had a different effect on my hair (stripped it down). Very disappointed. Sincerely - Customer #157086 Inv #265956

Reply from Parfum1
Exactly what I wanted!
Parfum1 had exactly what I wanted at a great price. Will be using the site again for my future perfume purchases!
Fabulous selection and service!
Parfum1 continues to expand it's vast inventory to include more and more high end niche brands. They offer frequent percentage off sales, include samples and ship their orders with lightening speed! I highly recommend Parfum1!
Can't go wrong with Parfum1
Great prices, fantastic selection. For gifts for me, I tell people to go here :)
Always spot on!
I enjoy dealing with parfum1! Orders placed usually arrive day or two later. Always get a real person on the phone if I do have a question. Prices are very good too!
WONDERFUL!! BEST BUY'S IN TOWN
Have used Parfum1 for years. Have never been let down. Always 1st class. Have given this web site to many. THANK-YOU PARFUM 1
How can you make your service better,you can't because it was the best ever!
Parfum1 was easy to navigate, easy to order and kept it's word as to when it would be mailed and when I would receive it. The phone call was very good because never have I had anyone call me to ask whether or not we had any trouble for a package going to a PO Box. They wanted to make sure their product would come the best way for me and would get here without damage. I ordered the perfum a little late for my sister's 70th birthday and it came in plenty of time to surprise on that day. She had lost her husband last year and he always bought her this perfum. She was so surprised and it brought back dear memories for her. It was just a great day!
Parfum 1 is wonderful with wonderful prices
I do recommend this company to all my family and friends
very good serivce and prompt too .
You will get great buys on smelling good for yourself and your home .
Reliable -- my favorite online perfume source
Ive ordered from parfum1 many times in the last three years. Only once was there a small problem (perfum that should have been pink was darker) and they allowed a no-hassle return/refund. The selection is great and continues to grow, and I often take advantage of their sales to buy a back-up bottle of a favorite.
Good service!!! Great perfume.
I have been ordering for a few years, very good quality perfume and service.
I am dissapointed sometimes, when stop carring some perfumes.
Perfume As Armor
This is the place for perfume devotees. I have never had a bad experience with them and I've been buying for 12 years.
Everything you could want, discover, or have been looking for and can't find is here. From A - Z , it's here.
And a marvelous place to pick out something for those you love.
great on returns, snappy service, it's the top, it's the mona lisa...oh I'm getting carried away thinking of all the fragrances...
Indulge yourself. Peek inside, and treat yourself to the best fragrance site on the web.
Fabulous customer service and fast shipping.
Wonderful products and great prices. Courteous and knowledgeable customer service representatives ... what more can you ask for? Thank you, Parfum1.com.
excellent service and products
I have never had a problem that couldn't be solved. I can highly recommend this as a reliable vendor. Excellent selection, easy to contact on-line or by phone, easy to navigate web-site, great prices and great sales.

Reply from Parfum1
UPS shipping to Canada
I recently placed an order with parfum1.com, I live in Canada, but have ordered perfume online many times from the USA. When the package arrived, I discovered there was a "processing fee" of $28.00 charged to me by UPS, over and above my shipping cost. Needless to say, this was disappointing, and my savings were greatly reduced. This was not duty or taxes, but as far as I could tell just for UPS to make some extra money.
Please, parfum1.com, when shipping to Canada do NOT use UPS or FEDEX - simply ship through the post office (air mail not necessary, ground is fine) as other online perfume companies do.
I love their selection, service and delivery time was good, but I will think twice before ordering here again unless better shipping arrangements can be made to Canada.

Reply from Parfum1
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







