Panda Security  Reviews 

23,042
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 269 reviews, reviewers had a great experience with this company. Customers frequently highlight the product's strong security, keeping their systems protected from malware, and appreciate the seamless user experience with easy installation and unobtrusive background operation. Reviewers also praise the helpful, efficient, and responsive customer service for resolving issues. However, some customers noted difficulties with subscription renewals, unreliable VPN service, slow computer performance, and unhelpful customer service with language barriers or upsell attempts.

What people talk about most

Product

Customers consistently note ambiguous experiences with the product, with many praising its effectiveness in... See more

User experience

Customers had positive experiences with user experience, finding the software easy to download, install, and... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers expressing satisfaction, praising... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some customers reporting positive... See more

Subscription

Clients share ambiguous opinions on subscription, with some finding the setup and subsequent subscriptions... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Like Panda, but a little snafu with renewal. I purchased 1 month ahead of time a 3 yr. panda dome advanced and downloaded etc. no problem. I thought when my old subscription was done this new one w... See more

Company replied

Rated 4 out of 5 stars

It has been marwellous (!!!) with two execeptions. It was difficult to find out how to comme from the starting point to enterin/buing the service. And after having experienced the impressiv dealing... See more

Company replied

Rated 4 out of 5 stars

I have used your product again and again and I have always felt secure while surfing the net or during my bank transactions. The only complaint I have to make is that it is not at all easy to talk to... See more

Company replied

Rated 4 out of 5 stars

once passwords sorted by help team setting up account easy.it takes a while to learn theapp features but generally very good

Company replied


Company details

  1. Software Company

Written by the company

Panda Security is one of the world's leaders in IT security products. It provides powerful antivirus solutions to protect Windows, Android and Mac devices. Panda Security's technology is especially designed to, among other things, protect customers' Internet activities (online shopping and gaming, parental controls, online banking, etc.), as well as securing Wi-Fi networks against third-party attacks.

SIMPLEXITY!

Written by the company

Panda Security makes complex things simple
Browse, buy or play safely with the best technology Panda Security.

Contact info

4.0

Great

TrustScore 4 out of 5

23K reviews

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No recent history of asking for reviews

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4.0

All reviews

(23,042)

765 reviews in the last 12 months

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Rated 3 out of 5 stars

Help

You haven't got rid of my pop up ever
ytime I try to use .y phone pop ups appear i can't play my games I hope this can be resolved please
Sandra thompson

1 October 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

We are sorry about this. Please note that the pop ups can be disabled in Settings.

Thanks for rating us!

Kind regards,

Panda Security.

Rated 5 out of 5 stars

Satisfied

Just renewed my subscription for the 3rd consecutive year. Delivers what it promised to deliver. Nice platform for Account Management.

1 October 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you 🐼 Panda Security

Rated 5 out of 5 stars

PANDA A COMPANY THAT YOU CAN TRUST

At the beginning of Internet in the 90's, I tried different companies for antivirus. But, when Panda arrived, I tried it and I'm still with them because I'm very satisfied with their quality of service and the high quality of their products. Because it's a company that I really trust to give access to my data. And they really protect my system for all those years. I recommend without hesitation.

21 September 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback 🐼 Panda Security

Rated 1 out of 5 stars

unable to download

unable to download, not everyone has the correct phone or knowledge to connect!

15 August 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Good morning. We have asked you for your details and we will contact you as soon as possible. Best regards,

Panda Security

Rated 5 out of 5 stars

Easy to set up

Easy to set up. Easy to use interface. Good value for money.

16 September 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback 🐼 Panda Security

Rated 3 out of 5 stars

Upon renewal

Upon renewal, I was sent two different codes in two different emails. One worked, & the other didn't. Also, the instructions given for existing customers to be sureof continual cover could be much clearer.

12 September 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Good morning. We have asked you for your details and we will contact you as soon as possible. Best regards,

Panda Security

Rated 1 out of 5 stars

I am sure the Panda service is great if…

I am sure the Panda service is great if you know how to set it up!!
Instructions to get going are in Spanish, if you send them in English I will review ( I hate negative reviews)

12 September 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Good morning. We have asked you for your details and we will contact you as soon as possible. Best regards,

Panda Security

Rated 5 out of 5 stars

I have used different versions of Panda…

I have used different versions of Panda over the past few years. I like the regular computer scans it does and I feel my computer is relatively safe due to the package I purchased.

10 September 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback 🐼 Panda Security

Rated 1 out of 5 stars

Wrong experience

To be honest, my expectations from this app were different than these Are Now. IT IS impossible to control Chios device, to set up times for application s used by Kid.
Application shows Wrong times my Kid uses the phone, don't show all used applications, I am not able to set up anything in my kids' device. I can't recommemd this app to other users. IT was Mistake to buy this for two years

8 September 2025
Unprompted review
Panda Security  logo

Reply from Panda Security

Good morning. We have asked you for your details and we will contact you as soon as possible. Best regards,

Panda Security

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