Ordered a Sony A7V R, 20-70mm lens + CF Express Card on the Saturday, received order confirmation & tracking on the Monday and the items were delivered on Thursday. Excellent service and comm's throug... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Low prices on brand name digital cameras, MP3, camcorders, camera lenses, music, DVDs, video games, projector, home electronics and much, much more.
Contact info
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Purchased a FX30 which i thought was in…
Purchased a FX30 which i thought was in stock but then was emailed that they did not have it in stock anymore but expecting it soon. Due to a tight deadline I has asked for a cancellation of order and a full refund.
This was then actioned within 5 minutes and sorted receiving the refund and a discount on my next order.
Customer service on point, thanks Tina!
I purchased a Canon R5 Mark II at a…
I purchased a Canon R5 Mark II at a great price. The camera arrived very quickly and the pre- and post-sales service is excellent! I will continue to buy from this site.
I've been using Panamoz for years
I've been using Panamoz for years, and I've always had great service from them. More importantly, their aftercare is brilliant. Through no fault of their own, I've had to use their 3-year warranty a few times, and it's always been a painless experience.
Straightforward and secure and fully tracked.
Straightforward, secure transaction from web site to delivery. Web site is clear about the product and everything Panamoz covers. Progress is notified by email and when in transit, full tracking is supplied. The delivery was prompt and efficient.
Very satisfied with the purchase
I recently bought a Sony camera from panamoz.com. The whole transaction was smooth and quick. Also, was easy to contact them in writing for changing the phone number and to get details about delivery times.
The product received was new without any marks, 100%. The delivery, even though was shipped from Taiwan, was about a week, with the FedEx.
One thing that you should be aware of, even though FedEx says that the delivery signature is required, I found the package in front of the apartment's door, because no one was home or they haven't answered. So, make sure that someone is home, otherwise, your package could get stolen by someone.
I am curious if their warranty service is as good as the purchase, but hopefully I will not need to get my camera repaired.
Great communication throughout
Great communication throughout. Updated with tracking details and fast delivery. Excellent value and service.
Best camera shop
Great as always, good product prices (R5 Mark II), good communication and very fast shipping. Everything arrived well packed in perfect condition.
Superb from start to finish
Superb service from start to finish. Ordered Thursday and delivered Tuesday. Fantastic value and all items delivered securely in perfect condition. Not the first time I've used Panamoz and definitely won't be my last. Had a hiccup with an accessory which was dealt with in lightening speed - think I received an email reply in about 2 minutes! Highly recommend.
The best on the internet
Honestly the best prices on the internet, best service too
Great price, quick delivery, UK manufacturer warranty
Purchased my Rf 100-400 lens and R6 mk2 from them. Amazing service and genuine Canon products purchased with the fraction of cost. I can’t comment on the claimed “3 years Canon warranty” ; but I would assume they will honour it if needed.
These guys are amazing!
These guys are amazing definitely worth every dollar have ordered a lot of gear and will more in future!
Speedy tracked delivery and quick…
Speedy tracked delivery and quick service. I have used Panamoz several times for over a decade and always had good service.
Great customer service..Fast delivery …
Great customer service..Fast delivery and Great Prices
Great service as always definitely use…
Great service as always definitely use again A+++
Couldn’t believe the price for a canon…
Couldn’t believe the price for a canon R3 , it was less than a second hand one by only a bit. The camera was delivered quicker than expected and that was after losing a day because of heavy snow closing a airport
Good communication and prompt delivery
Good communication and prompt delivery. Product as expected.
Cheap and great
Great service, fast delivery, all equipment was delivered with care and much cheaper than buying from Amazon!
Good experience
Competitive price. Prompt despatch. Quick delivery despite weather conditions. All good.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








