Ordered a Sony A7V R, 20-70mm lens + CF Express Card on the Saturday, received order confirmation & tracking on the Monday and the items were delivered on Thursday. Excellent service and comm's throug... See more
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Low prices on brand name digital cameras, MP3, camcorders, camera lenses, music, DVDs, video games, projector, home electronics and much, much more.
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Replied to 100% of negative reviews
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Fantastic service
Fantastic service , I was in tears at the quality of service
Excellent service
The website gave me all the infomation I needed about the camera I bought ( Nikon 850).The price was very good and the delivery was earlier than predicted. Everything was excellent. I have bought from this website before and I will use it again, always 5 star.
Great price & quick delivery
Great price & quick delivery (given that it shipped from HK).
Communication was good from start to finish, and camera was brand new (not refurb or return) from what I could tell.
I will definitely use Panamoz again.
Satisfied customer
the company seemed to have a good reputation and in the event provided a quick and reliable service. Very pleased with the lens I ordered.
Great price and delivery
After a lot of internet research I placed an order on a Friday morning and my new camera was delivered Monday lunchtime. Amazing service and best price on the net.
Great experience
Amazingly fast delivery, good prices, and great communication, thank you!
As a keen photographer I had heard a…
As a keen photographer I had heard a lot about Panamoz from members of our photography club and community- I placed an order for a SONY A1 II on Thursday midday with an equivalent saving of 30% to the UK price!
It arrived from UPS on Monday lunchtime! Incredible service and I will be a long standing customer!
fast. cheap and good. Choose any....three???
Nikon Z 70-200 S for under 1700 euros - an absolute steal -made it to my EU doorstep in 3 workdays. That's better than some domestic shipments... Lens is new, fully functional (and friggin' awesome). Looking forward to being a returning customer.
Fabulous Service
I bought a new camera (at a great price) through Panamoz around 14 months ago and just after the manufacturer's year long warranty expired the bluetooth chip failed and suddenly the camera would not connect to the App (which I used quite a lot). However, Panamoz stepped in with their 3 year warranty and allowed me to use either Sony or a local repairer and as soon as I had a quote for the repair they transferred the funds to me via paypal. As it happens the repair then took months but that is no reflection on Panamoz who provided fabulous and very prompt customer service throughout the entire process.
5 Star Service from Panamoz
First time ordering from Panamoz and had fantastic service. Very responsive to all questions, order arrived within a week in perfect condition. Will definitely order from Panamoz again.
Really happy with the service
Really happy with the service and equipment from Panamoz
It was absolutely stunning customer…
It was absolutely stunning customer service!
I asked if the camera would be in stock and how long it took. Reply was always within less than 12 hours. Even got a discount code along the way.
Given my upcoming vacation, I was pretty scared if the delivery would make it in time to Germany. Given the stated delivery timeline of up to multiple weeks. Took less than 7 business days in the end and the guys took care all the way to keep me informed. 10/10 would buy anytime again.
The Moment Of Truth
My Canon R5 MK1 developed a fault when the camera was coming up to 2 years old. I sent an email to Panamoz asking how to get it repaired under the 3 year warranty. Tina came back within the hour advising me to send to Canon for a repair quotation and they would cover the cost. I paid for the repair and was reimbursed within the hour. Tina was super helpful, quick to respond and did everything she said she would (great asset to the Company). Based on the experience of getting the faulty camera repaired, I was so impressed with the service, I have now upgraded to the Canon R5 MK2, knowing that I have the comfort of a 3 year warranty should anything go wrong and you are dealing with a great company and people. Thank you Panamoz & thank you Tina. Andy G
Great service and price
Very good price, and a 3 year warranty with my camera etc. My order arrived very quick.
Very good reviews, and very easy to place your order.
I would use Panamoz for any future photography equipment.
Right price
Right price, very full description of the lens and the warranty details. Delivery was on time,the lens was well packed and I was kept informed throughout.
The service was amazing
The service was amazing: the price was way cheaper than any similar dealer. Delivery was within a few days.
Superb Customer Experience.
Superb Customer Experience.
I was blown away by the support and speed all my questions were answered.
Tina was a star and made the whole experience seamless.
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