Packaging Supplies Reviews 

390
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Our Company were looking to go greener across all the packaging materials. And we came across Packaging Supplies and Kelly with her helpful advice on how we could look to change and show us options wi... See more

Rated 5 out of 5 stars

Quality products that are competitively priced and delivered very quickly. I've looked around and spoken to many packaging suppliers, but none of them were as forth coming or helpful as Packagin... See more

Company replied

Rated 5 out of 5 stars

Nigel at Packaging Supplies has been very helpful during the development and production of our two latest Gift Sets. Emails are always swiftly replied to, the time is taking to clearly explain everyth... See more

Company replied

Rated 5 out of 5 stars

First time speaking to Packaging Supplies and regret not speaking to them 10+ years ago. Speaking to Kelly about our needs and she got it straight away. Offered solutions and at a competitive price to... See more

Company replied

Company details

  1. Packaging Supply Store
  2. Packaging Company
  3. Packaging Store

Written by the company

Packaging Supplies is a one of the UK’s first plastic free packaging supplies store and custom box supplier. Making positive packaging is our single goal, using paper-based products that are sustainably sourced and products that contain 100% recycled content where possible driving for the circular economy. A simple and friendly online experience, with 40 years of experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

390 reviews

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No recent history of asking for reviews

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4.8

All reviews

(390)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Never did I expect to be excited by a…

Never did I expect to be excited by a box but the effort, time and thought that has gone into the design deserves 5 stars from me

8 July 2024
Packaging Supplies logo

Reply from Packaging Supplies

Yep, we get excited whenever we see the first stock arrive for a new custom box too! :-D
Thank you for your feedback.
PS Team

Rated 5 out of 5 stars

Great sample

Great sample. Exactly size I gave been looking for for months. Fast next day delivery..so convenient

4 July 2024
Packaging Supplies logo

Reply from Packaging Supplies

Thank you for your review!
PS Team

Rated 5 out of 5 stars

Printed boxes

The team all love the grow your own kit boxes that you did for us. They're so much easier to use and look great. I can't believe we didn't do the change sooner.

1 July 2024
Unprompted review
Packaging Supplies logo

Reply from Packaging Supplies

Lovely to hear your feedback and we are over the moon you love your custom packaging.
Thanks for your comments.
PS Team

Rated 2 out of 5 stars

The goods ordered were delivered in a damaged condition

The goods ordered were delivered in a damaged condition, the packing box had been damaged in two places presumably by the carrier, and left on the door step with no explanation. This has reflected badly on your company.

20 June 2024
Packaging Supplies logo

Reply from Packaging Supplies

Hi Ray

We are really sorry to hear that your order was damaged in transit. Unfortunately this is a little out of our control but we will always do our best to put things like this right for you. In the unlikely event this ever happens again, please do contact us directly via telephone or email and we will rectify any damages straight away.

Many thanks

Rated 5 out of 5 stars

Great service

Boxes exactly as described with very quick delivery

31 May 2024
Packaging Supplies logo

Reply from Packaging Supplies

Thank you for your review!
PS Team

Rated 5 out of 5 stars

Great service

Great service - and super fast postage
Very responsive

22 May 2024
Unprompted review
Packaging Supplies logo

Reply from Packaging Supplies

Thank you for the 5 stars!
PS Team

Rated 5 out of 5 stars

Excellent service from Nigel the sales…

Excellent service from Nigel the sales rep. Made two orders now, the boxes are brilliant quality & just right for my small business. Highly recommended! Will be coming back in the future when I need more.

15 May 2024
Unprompted review
Packaging Supplies logo

Reply from Packaging Supplies

We are so pleased you love your custom made boxes! Thank you for leaving your review.
PS Team

Rated 5 out of 5 stars

Great supplies at a very competitive rate

Great supplies at a very competitive rate and great customer service!
The sample option is great as it allowed me to tweak the sizes each time and find the perfect box to fit the whole range of sports card boxes for my website.
Always received my boxes the next day too!
Thank You!

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

We are new to this company but the experience has been brilliant, quick responses and updates. Kelly has been one of my sales reps for a few years and when she moved company I followed her, she is great!

13 May 2024
Unprompted review
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Reply from Packaging Supplies

Thanks for the glowing review and for your valued business.
PS Team

Rated 5 out of 5 stars

Always such great service and speedy…

Always such great service and speedy delivery!
Use various sizes of boxes for food delivery and they’re really good quality and look great when branded up!

8 May 2024
Unprompted review
Packaging Supplies logo

Reply from Packaging Supplies

Thank you for taking the time to leave us a review. We are so pleased you like our products and our custom branding.
PS Team

Rated 5 out of 5 stars

Excellent Customer Service

Excellent! It was my first time using them and the service was easy to use, and I contacted customer service about delivery and got a fast reply and tracking, really good customer service. I like the website and that the products are eco friendly and reasonably priceds. Will definitely order again. Thanks

24 April 2024
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Reply from Packaging Supplies

Hi Shard
Thank you for leaving us a 5-Star review! We appreciate your comments and are so pleased you had a great experience with us. We look forward to seeing you again soon.
PS Team

Rated 5 out of 5 stars

Good communication Good price fast…

Good communication Good price fast samples delivery

18 April 2024
Packaging Supplies logo

Reply from Packaging Supplies

Hi Graham
Thank you for taking the time to leave your comments and a 5-Star review!
We hope to see you again soon.
PS Team

Rated 5 out of 5 stars

Great products, price and service

Fantastic prices, good quality products and at a perfect size for my products. All arrived very promptly, all packaged in an environmentally friendly way. A company that is truly sustainable.

12 April 2024
Unprompted review
Packaging Supplies logo

Reply from Packaging Supplies

HI Jude
We really appreciate your comments and 5-Star review, we look forward to seeing you again soon.
PS Team

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