OYO Rooms Reviews 

Do NOT USE OYO! Their systems/website ‘don’t recognise’ their own booking ID & their phone number says “number not recognised”. I’m still waiting for a refund from 2.5 weeks ago. Not sure if it’s a scam company or just highly incompetent. Either way, DONT USE!!!!

WOYO Rooms - The Lansbury. SCAM ALERT!
Where do I start. Well after accepting my booking and money (booked through wowcher) They cancelled on me and my daughter just 4 days before travel. No reason provided just 'unforseen circumstances.'
Well now almost two weeks later, no refund, scant communication and fobbed off with were processing your refund. This company are liars and scam artists. I emailed this morning to find they have closed my complaint and kept my money with no reason provided. No doubt they will reply to this report with the usual request for more details and fail to follow up at all, but no, I think I will now go to the small claims court and seek compensation from them. They are completely scam artists. DO NOT BOOK WITH OYO ROOMS UNLESS YOU WANT CONNED!!!
You are clearly not empathetic. I have supplied my booking details repeatedly to no avail. My name is Paul McCourt, I was booked with you for the 08th July and my mobile is 07979495193. YOU can't seem to locate the booking ref but can surely trace .y booking through the details provided.
Hi, The WOWCHER CODE: R5VFEV-FQJ4PP and 2902521 were the booking references I was given by wowcher. My email address which you emailed me on to cancel my booking is kaiserboss01 @gmail.com. you must be able to locate my booking through this as you cancelled it through this.

I made a reservation for their hotel in Long Island City, but then canceled it very quickly, well in advance of my travel dates, after realizing that if I sorted the Google reviews with the most recent showing first, people were saying the hotel has been absolutely horrible since Oyo purchased it from Sonder. I was sent an email saying I was due a refund, but it took over two months of calling various numbers, sending numerous emails, and receiving countless reassurances that it was on the way before I actually got reimbursed. I believe my initial review on Trustpilot prompted it. I truly thought I was dealing with a criminal organization.

The hotel was not aware of the booking. This company just takes your money and doesn't actually give a booking. The hotel had this happen to them previously. No wonder they can offer a good price if they don't deliver a product! Avoid at all costs

DO NOT USE THIS COMPANY... I booked through them and when I attempted to check in, there was no reservation. Seems the hotel was sold that week and OYO did not notify me or the new owners of the hotel. They kept the 7 days that I paid for in advance. I have spent 2 months trying to get resolution and no one will respond to me and several of the email addresses are not valid. This is not customer service, this is theft.

Have been waiting for 30 days for a refund of a deposit- email confirmation that they would issue a refund received on 16th June but nothing. They hang up on calls and when you do call, they keep stating that it will take another 7 days. Liars!!!
Booking Reference G1DY6080

Standard macro response from OYO, meaningless!! Avoid this scammer at all costs!!!

Have you seen the huge amount of negative reviews OYO have on Trust Pilot!

Avoid Avoid Avoid
You cannot get a refund, passed over to my bank now to recover. Their responses are meaningless pre-prepared macros!

Scam Company!!
Have you noticed they don’t even read your message, they just have a standard response that your case has been escalated to the relevant team, but nothing happens!!!

My point is proved!!!

Trust Pilot please be aware that OYO have all my details they are just trying to close my review down thinking I won’t respond to their request for further information!

Pure lies from this scam company!!!

How many times are you going to respond saying that it is being looked into, but do nothing!!!

Booking cancelled the night before our stay, made well in advance … for my sons graduation 🤐 phone calls hung up on before answering from hotel direct and oyo- same poor service, try somewhere who has basic values.

Extremely disappointed with my experience. I booked the room through OYO and paid as per the booking, but after reaching the hotel, the Oyo customer care services demanded an additional property tax/extra charges that were not clearly mentioned during booking. This is completely unacceptable and feels misleading.

The service was poor, the staff was uncooperative, and the entire check-in process was stressful. Customers should not be asked to pay unexpected charges after confirming a booking.

I would not recommend this property or this experience to anyone. OYO and the hotel should ensure transparent pricing and stop surprising guests with hidden charges.Worst service of Oyo never book from it shameless customer service staff 

cancelled hotels at 20 hours notice. gave the excuse "unforeseen circumstances" which means they resold my room. no apology, and im struggling to get my refund. avoid these clowns at all cost.

Good hotel reception manager good

I booked an OYO near New Delhi Railway Station on July 1st, but the facilities were terrible; the room was quite small and lacked proper amenities. To make matters worse, when I went to the reception to complain, the staff behaved very rudely, so my experience that day was extremely unpleasant.

Super Hotel O Hare rama guest house
T-298, Main Bazar, Opposite Khanna Talkies, Bharat Nagar, Pahargan,Near Delhi Railway Station, Delhi

Bedrolls were not clean
And there was no door lock inside the washroom

Great location

I booked a room, I canceled it, they sent me an email saying I got my refund. 6 weeks later, no refund. I called them and they couldn't have been worse. They just were a hassle. I tried twice. I finally called my credit card company and disputed the charges. What idiots.

Oyo is a SCAM company, stay far away! They make it impossible to cancel the reservation. I tried every email and phone number I could find. I never received any response to the multiple emails I sent, and whatever customer service number I could find, the agents would say they can't do anything and to try to call a different number. I try the other phone numbers and they say they can't find my reservation and that I have to call Oyo. It's the most frustrating infuriating experience. They say free cancellation but it's actually IMPOSSIBLE cancellation with impossible customer service. THEY ARE ABSOLUTELY A SCAM, THE ABSOLUTE WORST!

Anything that says "OYO" is a bed to sleep and place to hump. Towel ,soap, AC switching "on call" . Website Pictures are disasterous compared to reality . Thankyou for the attention to the MATTER 😁

Good cleaning, location is good staff is polite and humble and good