OYL'E London Aromatherapy Jewellery Reviews 94

TrustScore 3.5 out of 5

3.4

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Rated 2 out of 5 stars

I was told there was no stock so I asked for the order to be cancled and all of a sudden they had some stock not happy as not even receives the order yet so clearly its not been sent yet. Ordered on t... See more

Company replied

Rated 5 out of 5 stars

Gorgeous pendant, solid and looks elegant around my neck. It definitely surpassed my expectations as I’m normally not keen to jewellery without trying on first. Arrived swiftly and packaged imma... See more

Company replied

Rated 2 out of 5 stars

I ordered two bracelets. They arrived in the same box, one with a ‘gold’ tag one without . They looked very fragile and cheap. Loved the idea but I haven’t worn mine because it looks so plastic. Di... See more

Company replied

Rated 5 out of 5 stars

Absolutely beautiful, unique and thoughtful, bespoke products-delivered in the most gorgeous packaging and the service was outstanding and so personal! Sumera reached out to me to check if I had order... See more

Company replied

Company details

  1. Jewelry Store
  2. Health and Beauty Shop

Written by the company

Aromatherapy is not something that should just be limited to 'smelling good'. Here at OYL'E London, we offer aromatherapy jewellery, essential oil diffuser jewellery and essential oils. We love what we do, and we inject our passion into every single one of jewellery pieces and essential oils that we create for our customers. This is one of the main reasons why we firmly believe that we should be your first and only port of call for aromatherapy jewellery, diffuser jewellery and premium essential oil blends. If you would like more information on the aromatherapy jewellery and essential oil products that we offer in London, do get in touch.


Contact info

3.4

Average

TrustScore 3.5 out of 5

94 reviews

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Rated 2 out of 5 stars

Told no stock

I was told there was no stock so I asked for the order to be cancled and all of a sudden they had some stock not happy as not even receives the order yet so clearly its not been sent yet. Ordered on the 13th still not received items.

13 February 2026
OYL'E London Aromatherapy Jewellery logo

Reply from OYL'E London Aromatherapy Jewellery

Hello, your order was dispatched on time, and Royal Mail has attempted delivery twice, but no one was available at the address to sign. Please, reach out to Royal Mail to rebook your delivery.

Rated 5 out of 5 stars

Beautiful. Very happy

Fantastic customer service and quick delivery. I purchased the mini necklace in rose gold, it is absolutely beautiful and to calm fragrance is perfect. Can’t wait to give it to my mum for Mother’s Day. Will definitely be buying myself one too.

12 March 2025
Rated 5 out of 5 stars

Gorgeous pendant

Gorgeous pendant, solid and looks elegant around my neck. It definitely surpassed my expectations as I’m normally not keen to jewellery without trying on first.
Arrived swiftly and packaged immaculately and beautifully.

Good selection of aromatherapy oils too. The aroma stays with you throughout the day

Will be buying more as these would make good gifts.
Cheers Sumera

2 September 2024
Unprompted review
OYL'E London Aromatherapy Jewellery logo

Reply from OYL'E London Aromatherapy Jewellery

We're so happy to hear that you love your Silver Necklace and Calm blend! 🌸 Thanks a bunch for taking the time to review your order.

Rated 5 out of 5 stars

Prompt service.

Prompt service.
Lovely product….the second I have purchased

2 January 2024
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Reply from OYL'E London Aromatherapy Jewellery

🌸 Thank you so much for taking the time to review your order and your continued support. 💕

Rated 5 out of 5 stars

Lovely product

Lovely product, swift delivery and excellent customer service

27 November 2023
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Reply from OYL'E London Aromatherapy Jewellery

Thank you for taking the time to review your order. We are thrilled to hear that you are delighted with it! 🌸

Rated 5 out of 5 stars

Lovely charm

Lovely charm, very well made. Aromatherapy oils smell lovely, not too over powering as long as you only put two drops on. I like that the cotton balls come in white a pale pink so you can change it.

18 April 2023
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Reply from OYL'E London Aromatherapy Jewellery

Delighted to know your charm and are enjoying the essential oil scent :) 🌸 Thank you so much for taking the time to review your order.

Rated 5 out of 5 stars

Excellent product

Excellent product
Speedy service

17 March 2023
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Reply from OYL'E London Aromatherapy Jewellery

:) 🌸 Thank you so much for taking the time to review your order.

Rated 5 out of 5 stars

Just what I was looking for

Just what I was looking for - Sterling silver combined with aromatherapy and my necklace is gorgeous and it so good to smell the oil ‘happy’ as I go about my day. Delivery was quick and the packaging was lovely too.

29 January 2023
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Reply from OYL'E London Aromatherapy Jewellery

Delighted to know you love the jewellery and Happy blend :) 🌸 and thank you so much for taking the time to review your order.

Rated 5 out of 5 stars

This is the most beautiful necklace I…

This is the most beautiful necklace I have ever had. I receive many compliments. The oils smell lovely and makes me smile. I also bought one for my daughter, she loves it as it helps her with her anxiety. Well worth every penny!

9 September 2022
Rated 5 out of 5 stars

Beautiful piece of jewellery lovely way…

Beautiful piece of jewellery lovely way to keep your most precious scents with you all day.

22 June 2022
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Reply from OYL'E London Aromatherapy Jewellery

Delighted to know you love the jewellery and now can keep your favourite scent close by :) 🌸 and thank you so much for taking the time to review your order.

Rated 5 out of 5 stars

Absolutely stunning!

Absolutely stunning!! Fast delivery and the most beautiful packaging. I would definitely recommend.

27 May 2022
Unprompted review
OYL'E London Aromatherapy Jewellery logo

Reply from OYL'E London Aromatherapy Jewellery

Really pleased to know you love the jewellery. Thank you so much for taking the time to review your order & recommendation. :) 🌸

Rated 4 out of 5 stars

Good quality product

Good quality product. Nice packaging. Was surprised that the necklace was not adjustable in size as I had understood from the website.

5 May 2022
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Reply from OYL'E London Aromatherapy Jewellery

Hi Anne, thank you for the feedback. There is an extender near the tag, which allows you to adjust up-to an additional 3.5cm. You can always get in touch via email or chat option and I'd be happy to assist you further.

Rated 5 out of 5 stars

Gorgeous jewellery

Gorgeous jewellery! Would definitely purchase more from Oyl’e. Customer service was outstanding.

2 May 2022
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Reply from OYL'E London Aromatherapy Jewellery

Delighted to know you love the jewellery :) 🌸 and thank you so much for taking the time to review your order.

Rated 5 out of 5 stars

Absolutely beautiful!

A beautiful necklace that’s so well thought out. I’ve seen other aromatherapy necklace pendants with hinges which stick out on the side of the locket but this clever design hides the hinge so it doesn’t ruin the line of the sphere. The chain is also really pretty and adds to the overall design. The aromatherapy bead is a bonus for what is already a stunning piece of jewellery. So pleased I treated myself, and the generous NHS discount was very much appreciated. Thank you.

13 April 2022
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Reply from OYL'E London Aromatherapy Jewellery

Thank you so much for taking time out to review your order. I hope the benefits of the aromas offer little respite at work too.🌸

Rated 5 out of 5 stars

Gorgeous

It’s such a beautiful necklace and a real bonus for the aroma. Love it.

10 April 2022
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Reply from OYL'E London Aromatherapy Jewellery

Really pleased to know you love the jewellery. Thank you so much for taking the time to review your order. :) 🌸

Rated 5 out of 5 stars

Lovely bracelet and customer service

Lovely bracelet and customer service. We would highly recommend ☺️

7 March 2022
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Reply from OYL'E London Aromatherapy Jewellery

Hi Ruth, I'm pleased to know you love the jewellery. Thank you so much for taking the time to review your order. :) 🌸

Rated 5 out of 5 stars

Very unique gift for my wife she loves…

Very unique gift for my wife she loves it..
Excellent service I highly recommend.

26 February 2022
OYL'E London Aromatherapy Jewellery logo

Reply from OYL'E London Aromatherapy Jewellery

Pleased to know your gift was well received. Thank you so much for, taking the time, to review your order.🌸

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