ownerly.com Reviews 

262
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the payment processes, often reporting unexpected charges and difficulties with trial periods quickly escalating into higher subscription fees. People frequently found the pricing to be misleading, with initial low trial costs transforming into much higher monthly fees without clear consent or notification. Reviewers also encountered major issues with the website and its services, noting that the promised information was often unavailable or incorrect, leading to a waste of money. A significant number of customers reported extreme difficulty in canceling their subscriptions, with many being continuously charged even after multiple attempts to terminate their service. Some people even mentioned that they were charged cancellation fees or that their new credit cards were still billed despite previous cancellations. Conversely, a small portion of people found the information provided to be useful and accurate, especially for real estate professionals.

What people talk about most

Payment

Consumers express significant dissatisfaction with the payment process, frequently reporting unexpected or... See more

Subscription

Users describe negative interactions with subscription, with many reporting unexpected charges after free... See more

Price

Customers consistently express dissatisfaction with pricing, citing a lack of transparency regarding charges... See more

Website

Clients share negative opinions on the website, with many reviewers expressing strong dissatisfaction and... See more

Cancellation

Customers express significant frustration with the cancellation process, often reporting continued charges... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This is a true SCAM. Trial period $1.00 using a virtual one-time use card. Ownerly not given physical card number and a $37.99 charge attempted. Ownerly appears to use the darkweb to obtain credit ca... See more

Company replied

Rated 1 out of 5 stars

Your business model is a total sham. I filled out the requested information and paid the monthly trial fee and was told that there is no report available on my property which is readily available fro... See more

Company replied

Rated 1 out of 5 stars

How does our government here in the USA let scammers get away with is sure beyond me they should be investigated, they even have it rigged so you can’t cancel. Would like to know where they are loc... See more

Company replied

Rated 1 out of 5 stars

Today I paid ownerly 1.00 on the promise to deliver information on my property. Not only could they not tell me what year it was built (1919) nor could they tell me who lived in these rooms, but the... See more

Company replied


Company details

Written by the company

Ownerly.com helps you search homes and learn more about them. Ownerly puts home value data and insight in your hands, giving you the tools you need to help you manage your largest asset. Get insights on your home estimate and nearby property values, using the same values mortgage brokers and real estate professionals use.


Contact info

1.8

Poor

TrustScore 2 out of 5

262 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

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1.8

All reviews

(262)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
ownerly.com logo

Reply from ownerly.com

Hi Frank,

Thank you for taking your time to leave a great review.

We want to ensure you that our customers are our priority and providing exceptional service is our motto.

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 1 out of 5 stars

This is a scam

This is a scam. Cost me over $80 I will never see again. Don't use this.

27 August 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi John,

Thanks for reaching out and apologies for any confusion or inconvenience.

I would like to investigate your account immediately. However, I was unable to locate an account associated with the information you provided.

Can we ask you to please email us at support@Ownerly.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.

Rated 3 out of 5 stars

The condo property I was looking for…

The condo property I was looking for information on was not available so I was not able to get any results to answer my query. I did take the opportunity to put in the address of a secondary residence while I had access and that worked fine.

13 August 2025
ownerly.com logo

Reply from ownerly.com

Hi Michael,

Thank you for your time leaving us your review.
We are sorry to hear that you weren't able to locate the information you are looking for.

The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. Parcel information may come from county records. The report may also contain tax assessment, mortgage data, and much more. We are dependent upon the data that has been made digitally available by county records and other public sources.

If we are missing data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.

If you are seeing no results for your property search, please first check to see that you have entered the address correctly. If you were trying to search an apartment or suite, please try searching without the apartment number to return any data we have about the building. If we do not have any results for a property, we do not currently have any data for the address you searched. We are continuously adding to our database to be able to return data on more properties and improve the information we provide.

Please be assured that your account was already canceled.

If you have any questions please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

Proof

those who pay the most to g and advertise the most seem crooked AF. I've seen this advertisement more that Walmart or GEICO pay attention,!!! the wicked speak the loudest!!!!

15 August 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Marcus,

Thank you for reaching out.

Could you please elaborate on your concern so we can assist you accordingly?

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 4 out of 5 stars

I used overly and the information was…

I used overly and the information was accurate. People should remember you still have to compare this information with the county records and definitely do a title search. As a professional real estate agent you can never have too much information. I found their information very useful so far. Remember always confirm and verify.

11 August 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Peter,

Thank you for your time leaving a great review and for trusting our service.

Rest assured that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If you have any questions please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

Scam

Scam
Nothing but crap info

5 August 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Robbie,

Thank you for reaching out.

I'm sorry to hear that you're having trouble locating the information you're looking for.

Could you please provide us with more details about the specific information that you are seeking but are unable to find?

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 1 out of 5 stars

I wanted to find the history of my…

I wanted to find the history of my home. Pfft! No history from before I owned it and nothing I didn't already know.

5 August 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Gail,

Thank you for reaching out.

I'm sorry to hear that you're having trouble locating the information you're looking for.

The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. Parcel information may come from county records. The report may also contain tax assessment, mortgage data, and much more. We are dependent upon the data that has been made digitally available by county records and other public sources.

If we do not have any results for a property, we do not currently have any data for the address you searched. We are continuously adding to our database to be able to return data on more properties and improve the information we provide.

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 1 out of 5 stars

Their ad on TV gives the impression you…

Their ad on TV gives the impression you can get the value of your home or any address. While that maybe true, they fail to advertise there is a cost associated with this. Sorry, I do not give my credit card info to unknown sites.

3 August 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hello Jeff,
We are saddened to hear you had a negative experience with the information we have presented on our commercial. After review, the commercial does reflect that in order to obtain the information the customer is required to sign up for a membership. We do apologize for any confusion or inconvenience that may have been incurred. If you have any additional questions we would be happy to assist you. Please feel free to contact us support@ownerly.com

Rated 1 out of 5 stars

Saw their ad on TV

Saw their ad on TV. Went through all the steps and at the end they explain there is a charge. What a waste of my time. Hope they go out of business. I can get an appraisal for free. I wasted my time, don't waste yours.

29 July 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Michael,

Thank you for your time leaving us your review.

Could you tell us where you saw that we offered a free service? Would you be able to provide a link or screenshot of what you saw so we can investigate it?

Our aim is to make the service as easy to use and affordable as we can. There are costs associated with obtaining the data and integrating that information into easy-to-read reports.

We are more than happy to resolve this matter for you and looking forward to your response.

Please feel free to email us at support@Ownerly.com and we'd be more than glad to assist you.

Rated 1 out of 5 stars

Do Not Do This

This is such a waste of money. I am really disappointed. I have owned many properties (homes). I found every home with the exception of one had no information available. This was a waste to me because all but one of the homes are historical properties… built 1908-the 1920’s. Unfortunate and regrettable. I was really hoping to research the history of the places I have. Please do not waste your money here.

13 July 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Heather,

Thank you for taking the time to share your feedback with us.

I'm sorry to hear that you're having trouble locating the information you're looking for.

The information in our reports comes from aggregated public records and publicly available data. Property data can come from the municipal office responsible for recording real estate transactions in the area. We are dependent upon the data that has been made digitally available by county records and other public sources. If specific updates to your property was not recorded with the municipal office it is possible that the data may be unavailable to us.

There is no set date limit on the information. Depending on the individual, we may have addresses that date back 20 or 30 years.

How current the information is can also depend on how often that person interacts with these kinds of agencies. Have they filled out a change of address form? Applied for a new credit card? Recently purchased a home?

Please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If we can provide further assistance, please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

Just wasted $5

Just wasted $5 - not a lot - but I have a 115 yr old house. I purchased it last year. Before that, a remodel with plans filed. 25 years ago, it had an addition, with plans filed. The house was at one time a doctor's office. According to Ownerly, there is ZERO information available. Not even the sale from one year ago. Nothing. In 115 years, ZERO information. POS scam site.

Since Ownerly wrote back, here's an update. Zillow has current info. How hard did your DB mgr have to struggle to access the same records? We purchased it through a Berkshire Hathaway realtor. It's not exactly a state secret. You just suck and you should get out of this business.

11 July 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Rick,

Thank you for taking the time to share your feedback with us.

I'm sorry to hear that you're having trouble locating the information you're looking for.

The information in our reports comes from aggregated public records and publicly available data. Property data can come from the municipal office responsible for recording real estate transactions in the area. We are dependent upon the data that has been made digitally available by county records and other public sources. If specific updates to your property was not recorded with the municipal office it is possible that the data may be unavailable to us.

Please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If we can provide further assistance, please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

Seems like a scam

Seems like a scam. First it lets you search for a property, then it purposefully takes way too long to load. Then of course once the search is done they immediately prompt you to sign up and pay before showing results.

10 July 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Philipp,

Thank you for taking the time to share your feedback with us.
I sincerely apologize for any confusion or inconvenience this may have caused.

Ownerly's mission is to provide easy affordable access to public records, so people can use public data in their everyday lives. Our aim is to make the service as easy to use and affordable as we can. There are costs associated with obtaining the data and integrating that information into easy-to-read reports. Payment is required to sign-up for Ownerly.

If you're interested in trying out the service, you can access a special $1 trial offer here: https://www.ownerly.com/lp/78192a/6/subscribe?wct=b733ce-1

If you have any more questions or concerns, please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

Stay away from this one. Really. I mean it.…

Totally misleading advertisement on Fox news. Clickbait. All of the information is available for free for anyone with 5 or 10 minutes and a mouse.
Highly recommend you avoid this one and watch it fall into the canyon of useless kiosk businesses that are aflush out here.
This is a sucker-bet business model.
AI response bot: don't bother responding to this. I won't be reading it.

15 June 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi there,

Thank you for your time leaving us your review.

Could you tell us where you saw that we offered a free service? Would you be able to provide a link or screenshot of what you saw so we can investigate it?

Our aim is to make the service as easy to use and affordable as we can. There are costs associated with obtaining the data and integrating that information into easy-to-read reports.

Please feel free to email us at support@Ownerly.com and we'd be more than glad to assist you.

Rated 1 out of 5 stars

Ownerly is pathetic!

Ownerly only had records going back to 1998, but my home was built in 1929! They should have had 96 years of records instead of a measly 27! I wanted to know for whom my house was built and who owned the land!

24 May 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Marlene,

Thank you for reaching out. We're sorry to hear that you're having trouble locating the information you're looking for.

Ownerly's database contains information collected from public records and publicly available data, compiled from thousands of different sources. There is no set date limit on the information. Depending on the individual, we may have addresses that date back 20 or 30 years. Your ability to locate information for a specific information in our database can be dependent on a number of factors, such as the amount of information collected on that property by various government and private agencies, and the laws regarding public information in the state where the property is located.

We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If you have any more questions or concerns, please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

the address was for the house next…

the address was for the house next door..yes they own both. I caught a ghost on my camera phone she wanted me to see if we could try to find out who she could have been

21 May 2025
ownerly.com logo

Reply from ownerly.com

Hi Betsy,

Thank you for taking the time to share your feedback with us.

I'm sorry to hear that you're having trouble locating the information you're looking for.

We were able to locate your account and your email regarding incorrect report.

Ownerly is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

Please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If you have any questions please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

Predatory marketing

Predatory marketing. They say it is going to be $1. Then they automatically sign you up for a subscription and change $41 right after that. Buyer beware

22 May 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Renee,

Thank you for reaching out.
Based on your review it appears that you may have signed up for our 7 day $1.00 trial.

If the trial is not canceled within the 7 day period the account will automatically enroll in our monthly subscription service as outlined on the signup page.

Additionally, we offer multiple hassle-free ways to cancel your account. You are able to cancel online, through email, live chat or by calling our customer service.

We are more than happy to resolve this matter for you and look forward to your response.

If you have any questions please feel free to contact us at support@Ownerly.com

Rated 1 out of 5 stars

Inaccurate data provided

I admit I was confused and thought I was ordering a report on our property from Ownwell. Report I received was inaccurate as it didn’t even show us as owners. We bought this house in 2018. Was enough to cancel; but I got no more information than if I looked at my property on tax roll. Won’t call it a scam, just useless information.

12 May 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Lisa,

I'm sorry to hear you ran into any inaccurate information in your reports.

Ownerly is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If you have any additional questions, please feel free to contact us.

Rated 1 out of 5 stars

I gave a cancelation confirmation so…

I gave a cancelation confirmation so stop sending this

2 May 2025
ownerly.com logo

Reply from ownerly.com

Hi there,

Thank you for reaching out and allowing us the opportunity to resolve this for you.

I was able to locate your account using the information provided and I see that you spoke with customer service on 05/02/25.

Please be assured that your account was already canceled and refunded.

If you have further questions please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

I have cancelled this THREE times

I have cancelled this THREE times, they keep trying to charge my card. I finally put a stop payment through my bank. I will try yet again, but at this point they are pretty scammy.

25 April 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Robin,

Thank you for bringing this to our attention.

We do apologize for any confusion or inconvenience.

Could you please share how you initially requested to cancel the account? We will be more than happy to investigate your prior request to cancel.

When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.

Please email us at support@Ownerly.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.

Rated 1 out of 5 stars

1 out of 3 houses can be found

I went to search my own home and it wasn't even found!
I searched my neighbors and they did not find that house either. I searched my son's home and they had his. So out of 3 official homes 2 weren't even able to be found.
Not a good company if their % of recoveries is 1 out of 3 homes.
Canceled immediately

20 April 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Miki,

Thank you for reaching out and allowing us the opportunity to resolve this for you.

We are sorry to hear that you weren't able to locate the information you are looking for.

The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. Parcel information may come from county records. The report may also contain tax assessment, mortgage data, and much more. We are dependent upon the data that has been made digitally available by county records and other public sources.

If we are missing data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.

Moreover, we would like to further investigate on this matter, however I was unable to locate an account associated with the information you provided. Can you please provide the member ID or the full name and email address that is associated with this account?

Kindly send us the details of your account at support@Ownerly.com so we can further assist you.

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