Over50choices  Reviews 

677
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very clear once I read it a couple of times. Much more comprehensive than other comparison sites. I found the very best value cremation plan. Before looking at Over50schoices I only thought I could... See more

Rated 5 out of 5 stars

I had heard that some plans don't pay all of the funeral costs as administrative costs are taken, but this does guarantee to pay for all stated services needed. I am looking for a potential plan that... See more

Company replied

Rated 5 out of 5 stars

Thank you for a clear no nonsence website. I also got the strong impression there were no hidden costs or smallprint unlike some other companies who start an advert promising you 19,99 premiums and... See more

Rated 5 out of 5 stars

Was looking for a direct cremation for both myself and my wife found Over50choices giving reviews of various plans and a recommendation for a company called Golden Leaves, Gave us everything we were l... See more

Company details

  1. Financial Consultant

Information provided by various external sources

We are an independent company with over 30 years financial services experience, offering information & advice to the 50 plus age group. Helping you to get the right deal & save you money.


Contact info

4.8

Excellent

TrustScore 5 out of 5

677 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(677)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Having seen the advert on tv my…

Having seen the advert on tv my daughter and I sat down to really talk about what we would like when the time comes and sent off an email to enquire. They were so good and helpful with a lovely sense of humour from the lady I spoke to. I wouldn’t hesitate to recommend this service to anyone.

5 November 2020
Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly, all staff involved were excellent and very professional

8 October 2020
Over50choices  logo

Reply from Over50choices

Thank you for taking the time to provide a review it's much appreciated.

We are pleased to hear that your equity release application went through smoothly through our partnership with Age Partnership.

Kind regards
Ashley

Rated 5 out of 5 stars

I would only say that you need to make…

I would only say that you need to make things more clear for under 50's like myself can I (or better yet a family member of my choice) consider this like a bond for instance......cashable in the future upon my death.....I am interested in this myself due to losing two brothers very young 28-31 we were all 10 months apart in age. This obviously devastated my family in many ways..... financial being the least compared to the pain of it all but none the less it did and I don't want to leave anymore hardship than need be if I can. So I'm wondering how well protected are these plans for people like myself who are 31 when taking it out...for instance if I should die at 71+ with this plan well and truly paid off when I'm 36+ for example and mayhap this company doesn't exist anymore.

3 October 2020
Unprompted review
Over50choices  logo

Reply from Over50choices

Thank you for your constructive feedback. I am so sorry to hear about your brothers.

Your comments are important to us as we are constantly reviewing and updating our website to ensure the information we provide is clear. I will email you directly in response to your various questions.

Thank you once again
Claire

Rated 5 out of 5 stars

Cremation package

I contacted over50choices to enquire about a cremation plan. Claire Shepherd advised me and guided me through the various products in a very friendly and professional manner. i purchase a product and the documentation arrived on time. All conditions were fulfilled. I will recommend over50choices to my friends.

2 October 2020
Unprompted review
Over50choices  logo

Reply from Over50choices

Thank you for your comments regarding our direct cremation service it's much appreciated.

Regards
Claire

Rated 1 out of 5 stars

PROMISES PROMISES.

PROMISES PROMISES.
When I took out this policy I was told I would receive a £100 Gift Card as a 'thank you' gift which is a lovely gesture.
Today I received a M&S Gift Card for £25 which is lovely however, it says that I could get another £25 Gift Card for each member of family or friend that takes out an agreement to a maximum of £100.
Havin spoken to you personally on this delicate matter, I am 'gob smacked' that you had to revert to trickery to get the business.
I would have still taken out the policy even with out the false promise.
I am disgusted that you need to 'trick' people just to sell your product. I think I should make a certain 'watchdog' type programme aware of this practice/

2 October 2020
Unprompted review
Over50choices  logo

Reply from Over50choices

Hi. I am disappointed to read your review and can’t understand why you thought it was a £100 gift card as our website makes it very clear that it's £25, as does all the correspondence you received in the post. Here is the link to our website so you can review the details again https://www.over50choices.co.uk/funeral-planning/direct-cremation/pure-cremation. Of course we also have a copy of the letter we sent to you should you require it.

As our calls are recorded we have also listened to our 17 minute conversation on the 12/08/2020 where I make it clear that it's £25. Hence my disappointment that you have only given us one star.

Maybe you have confused us with another company.

The letter you received with the £25 gift card does mention that if you introduce a friend that you could receive another £25, but it does not say that this is up to a maximum of £100.

I would appreciate you reconsidering the number of stars you have awarded us, as clearly our website & phone call states the value of the gift card is £25. If you would like to listen to the call yourself, please let me know and I will be happy to send a copy of the recording.

Regards
Claire

Rated 5 out of 5 stars

Now I know!

Excellent service that gives an indication of what is available. The only thing I did find annoying was the need to include personal details but I gave max stars s all comparison websites are the same. Pesky!

17 September 2020
Unprompted review
Rated 5 out of 5 stars

After researching cremation plans…

After researching cremation plans online and receiving brochures, I telephoned a couple of times before deciding on Over50choices. The information requested arrived promptly and was very easy to understand. When I telephoned, the adviser was helpful without making me feel pressured. This plan was easy to set up and I have been kept informed once the plan was arranged. I would recommend this service to anyone considering taking out a plan.

16 September 2020
Unprompted review
Rated 5 out of 5 stars

It was so easy to set up the funeral…

It was so easy to set up the funeral plan for both my wife and myself, just one phone call was all that was needed. and compared to other providers it proved to be considerably competitive, would certainly recommend to all. lastly but not least the agent I spoke too was very helpful and polite, thank you.

4 September 2020
Unprompted review
Rated 5 out of 5 stars

Great experience

Customer services were great and didn't mind having to explain things a few times, after a quick run down of what I'd like they helped me chose what was right for me and at an affordable price, all paperwork I received was set out so it was easy to explain to my family, all round great experience with something nobody likes to think about

3 September 2020
Unprompted review
Rated 5 out of 5 stars

Very grateful for Over50choices

I was very happy with the help, information and advice from Over50choices when researching direct cremation. I found exactly the right company for me, and have purchased a Simplicity Plan which I feel has covered my needs for the future. Everything was made very easy and simple to choose the company and purchase the plan I needed, and this has given me peace of mind.

3 September 2020
Unprompted review
Rated 5 out of 5 stars

I wanted to change our funeral plans to…

I wanted to change our funeral plans to a more eco friendly non religious plan. I saw ads for pure cremation so decided to go ahead. I rang and spoke to very friendly and helpful people. It was all sorted very quickly and efficiently. I also saved a lot of money when I cancelled our original plans. Hopefully we will not have to use the plan for a while.

4 August 2020
Unprompted review
Rated 3 out of 5 stars

No interest quoted: no use

I gave the information asked for, and received a rapid answer. However, I was not told what rate of interest would be incurred if I were to take the maximum sum quoted. This was an important omission.

28 July 2020
Unprompted review
Over50choices  logo

Reply from Over50choices

Hi David
Thank you for your review.
The equity release calculator is set up to give you a quick quide as to the maximum you could borrow.

With so many options as to whether you want a lump sum or drawdown we are unable to provide you with the rate of interest at this stage, however, the website does provide a "rates from" guide.

If you would like to know the exact rate of interest please let me know and I will arrange for our equity release specialist to contact you.

Kind regards
Ashley

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look