Outpost Workshop Reviews 

478
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting the precision and craftsmanship in their custom designs. Many people were impressed with the robust construction and how well the items were made, often exceeding expectations. The service also received high marks, with consumers appreciating the helpful advice and efficient turnaround times. However, some customers also noted significant issues with order communication and delays, with several people reporting long waits for their products or no response after payment. Additionally, a few reviewers experienced problems with the electric iron components, specifically mentioning units tripping breakers or lacking temperature control for consistent use.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing items as detailed, durable, and... See more

Quality

Reviewers consistently express satisfaction with the quality of products, highlighting their precision,... See more

Order

People report ambiguous experiences with order, with some customers experiencing significant delays and a... See more

Service

Customers had positive experiences with service, often highlighting excellent service and great products.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Update 26th November - my product has now arrived and I'm delighted with it. Don't worry if you don't get much communication- they are busy! But the items now arrived. I didn't get a chance to discu... See more

Rated 4 out of 5 stars

Amazing quality on the branding plate - really accurate when you get used to the branding process. The only thing that would be nice is an indicator on the electric iron component to tell when it... See more

Rated 4 out of 5 stars

Update 26th November - My order has arrived, and I am thrilled with the outcome. Although communication was sparse due to their busy schedule, everything turned out great. Initially, I was concerned a... See more

Rated 4 out of 5 stars

Edit: Now received and looks lovely . Can’t comment on how well it works as it is a Christmas gift but looks good quality and was well wrapped. Hoping that this is just a mistake but ordered a pr... See more


Company details

  1. Manufacturing Service

Written by the company

Outpost Workshop is a small workshop in Liverpool, England specialising in brass stamps and branding irons for leatherworkers and woodworkers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

478 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(478)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

Top Quality and attention to detail

I bought an alphabet set and a bespoke stamp for my logo.

The items I ordered are of the best quality. The attention to detail is astonishing. Even the corners were bevelled to give a great finish to the article. The packaging has had attention paid to detail also. All aspects of this were outstanding.

When I tested the alphabet stamps and my logo on various types of leather and with different methods (Hot foiling, stamping, wet stamp, hot stamp, using a press, using a hammer, I was not disappointed.

The letters are sharp and clean too.

Communications is excellent and friendly.

If you want any kind of stamp, or alphabet stamp set, don't hesitate, this company is supreme.

6 December 2024
Rated 5 out of 5 stars

Just fabulous.

I am quite new to leathercrafting bags. Having my logo design produced as a stamp means I can now brand all my makes in a beautifully subtle way.
My stamp is perfect. The ordering was easy, the company responded quickly to email. I will use Outpost Workshop again and would definitely recommend them to others.

27 November 2024

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