OutdoorExperten Reviews 

2,407
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered two items separately on the 17/12/2021 Delivered at 2pm today 21/12/2021. I am seriously impressed Friday to Tuesday 2 days was the weekend and I'm not easily impressed. Great service. C... See more

Rated 4 out of 5 stars

Had an initial issue where a delivered defect unit wasn't directly resolved. But it got sorted out, and I find this company to both have a good selection and being trustworthy in case a problem occurs... See more

Company replied

Rated 5 out of 5 stars

I was worried in the beginning about the company, it seemed impossible for me to find the ski helmet of the given color , maker and size, indeed I found it at this company and the delivery was really... See more

Company replied

Rated 5 out of 5 stars

I was starting to get worried about my order after seeing so many complaints on OutdoorExperten, but I am glad that my experience was a 100% good one, and maybe some people just have to have patienc... See more

Company details

  1. Outdoor Sports Store
  2. Adventure Sports
  3. Camping Store
  4. Running Store
  5. Sportswear Store
  6. Winter sport Store

Written by the company

Vi älskar naturen... ...och är experter på äventyr bland skog, fjäll och vatten. Vi kan därför hjälpa dig göra såväl familjeutflykten som träningspasset till en upplevelse värd att minnas, oavsett om du helst vandrar, klättrar, cyklar, eller bara vill hämta ny energi i naturens sällskap. Kunskap, inspiration och högkvalitativ utrustning - vi har allt du söker på ett och samma ställe. Vår resa startade i Västerås år 2005, samma stad där du än idag hittar vårt lager samt Click & Collect-butik. Huvudkontoret finns i Älvdalen, där de djupa skogarna övergår i bergen. Sedan starten har vi vuxit till att bli en av Sveriges största återförsäljare av friluftskläder och äventyrsutrustning online, med ytterligare plattformar i Norge och Finland.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,407)

209 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Product shipped with alarm. No compensation.

Good price and quick processing. Unfortunately, one of the products i purchased (a houdini wool/tencel training top) was shipped to me with an alarm magnet attachement (the thing that triggers alarms if you try to steal it in a shop) attached.

I contacted customer service but their response was for me to send it back to them to have it removed. No compensation or anything.

To save time, I went to a Houdini store and they helped me remove the alarm after I had explained the situation. They also told me that their recommendation is to nor put such an alarm in this kind of fabric since it leaves a hole which may tear over time.

9 January 2018
Unprompted review
Rated 3 out of 5 stars

No good ex.l spended the Christmas in …

No good ex.l spended the Christmas in another place than I live in. I ordered a present to mi wife to this temporary adres .I didnt get the product before we left this adress(it took 3days to deliver) Now I have to solv it with :Klarna and order it again so I am not to happy
/Niclas

6 January 2018
Unprompted review
Rated 2 out of 5 stars

The design of the coat is very good but …

The design of the coat is very good but I'm not happy about the shopping experience at all. I paid more than 4000kr to buy a coat but it's not brand new... When I received the coat, I found no product information tag on it and the collar is dirty. I don't know the previous story about this coat but I'm quite sure it's not a new one. I really need it in a hurry so I have to accept it. In general, this is not a good shopping experience.

21 December 2017
Unprompted review
Rated 5 out of 5 stars

5 stars!

Best price for the item I was looking for. Easy to navigate on the page. Delivery was made in time.

11 December 2017
Unprompted review
Rated 4 out of 5 stars

It’s a great company with good customer …

It’s a great company with good customer care. But everything is digitized which makes it hard to change their supply chain. For the customers it means the their will not be any possibility to make an exception (if you need one day more to think of the product you’ve ordered). But overall very good.

30 November 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look