OurFamilyWizard Reviews 88

I have two items which cause me issues, consistently. They are message notifications and saved drafts. The first, message notifications, is a basic tenant of every messaging app. If someone sends me... See more

I have been a client of OFW for 10 years. Over that time, I have built a substantial record history, as is expected when using the service continuously for a decade. My annual subscription... See more

app has ruined my relationship with my son. It keeps giving me and him notices that I'm being recorded every minute. These notices disrupt video and audio feed between my son and me, and cause him... See more

This app is so messed up, payments are constantly screwed up. You search for help and it sends you to an email. Tells you it will get back to you then it use to be less then 100 dollars now it’s 140 a... See more

No message retraction even if the recipients haven't viewed your message. Say it wrong? You may be charged with a crime. At the very least, you should be able to edit your message before the recipi... See more

App malfunctioned and approved a request I did not approve. When contacted support, they accepted no accountability and blamed it all on me. Support takes a week to respond. They refuse to assist me... See more

OFW is terrible: : US$100+ per year for a 3rd rate TXT/email service. : Failed to send basic notifications telling me I had messages. : Missed messages led to police and lawyer involveme... See more

Out family wizard is the last place to go for help. They suck and have no way to ask them any questions. Make a password and that password is invalid no matter how many times you change it. Do not pay... See more

Update 2025-09-14: Well they fixed it, but it didn’t last. All the expenses records have disappeared again. OFW claims to be “evidence level” in terms of its quality. Nothing could be furt... See more

The two people where were meant to be using this service stopped using it. Then an automatic subscription was taken from my credit card, I have asked for a refund but I gget this : Unfortunately, Ou... See more

I usually write 5-star reviews for most companies. Unfortunately, Our Family Wizard is ‘worst’ company I’ve ever experienced so I am searching for avenues to present this insight. Sadly, I’ve been d... See more

App is kind of a pain in the butt. I do not recommend using this. We did it for my child and never ended up using it because it was too complicated and they have no easy customer service. We couldnt g... See more

A very poor quality app and very expensive for what you pay for. I was told it was a good way to sort out a family divorce agreement. We use it for basic stuff. We log payments that are to be shared a... See more

This is a flawed app and I would never reccomend to anyone. Communication from the team is extremely poor and using it has worsened my relationship with my ex.

Awful app, feels like it was written in about 2005, not even text formatting! And non-compliant with GDPR. Avoid.

Review of Our Family Wizard – Disappointed and Frustrated I had high hopes for Our Family Wizard as a co-parenting tool, but unfortunately, it has been a complete disappointment. Unless you alr... See more

Just a money grab for these people. I can. I can only talk to my daughter about 10 min per week.

I have seen OurFamilyWizard help so many families. I work with a non-profit and see directly how the program assists with communication. It reduces conflict, keeps everything in one place, helps with... See more

I am a family law practitioner and often advise my clients to use OFW. What I like most of all is that I can have my own account on there to monitor communications at my client's request. It makes thi... See more

As a mediator who works with separating parents, I’ve seen first hand the difference this app makes. It oils the wheels when parents are struggling, keeping comms going, respectful and boundaried. Su... See more

The app is easy to use. It is good for keeping track of things from conversations, to bills, to events, and parenting calendars. You can search messages based off key words, print off messages, and it... See more

Our family wizard has honestly been my saving grace during several particularly nasty months with my ex husband. Knowing that everything is documented, and able to be admitted into court is such a r... See more

This has been a great tool to keep us on the same page. Keeps our kids removed from any issues we have as parents. All the resources we need to effectively co-parent together.

I had such a terrible time trying to communicate with my ex before I found this platform. I was hesitant at first because it had been recommended by his solicitor but I did a bit of research and saw s... See more

This App has made such a difference to communication between the separated parents I work with. It not only helps a parent feel confident about reading messages without fear of what they may contain,... See more

I work at a nonprofit organization that assists victims of domestic violence. Most of my clients are on public assistance and have no extra funds to navigate court process. My client and her husband... See more

I’m a professional who refers people to this app. It helps moderate communication style and offers lots of helpful tips. It’s an important app at a difficult time.

Divorce is never easy. But co-parenting? That was the battlefield I didn’t see coming. Miscommunications, missed pickups, emotional texts spiraling into arguments — it was tearin... See more

The service is used a lot within our company and we refer many separated parents to Our Family Wizard. The ease of set up, confidentiality and customer service are the reasons we use it so many times.... See more

I recommend Our Family Wizard to many parents who are working with me in mediation. The features can be enormously helpful to separated/co-parents who are navigating their way forward in their separ... See more

I work with a lot of separating families, often in high conflict and Our Family Wizard has transformed my working world. This is an amazing communication tool that enables parents to commu... See more

OFW's customer service is exceptional. They don't outsource their staff overseas, and they are prompt and helpful. In an age of automated help lines and infinite "press 4 for such-and-such" touch me... See more

My experience with OFW has been great. Specifically the customer service. As an attorney, I've had occasion to communicate and work directly with the OFW liaison for my area, Danielle Kestnbaum, she's... See more

This is a great co-parenting app for separated couples. I have recommended this to my clients and my couples who are mediating with regard to the arrangements for their children. I believe it has sa... See more

I am a family mediator and assist clients to sign up for OFW when communication has broken down. Feedback is extremely positive. I find the customer service staff excellent and extremely helpful. I... See more

I regularly recommend OurFamilyWizard to separated parents I work with as a family lawyer. The platform provides a clear, secure way for co-parents to communicate, share information, and manage calend... See more

This app made what was a challenging process much easier to manage. The document storage and expense tracker are excellent.

As a family law attorney, I consistently recommend OurFamilyWizard to clients because it helps reduce conflict and keep communication organized and accountable. The platform’s ability to document all... See more

⭐️⭐️⭐️⭐️⭐️ As a family mediator, I’ve recommended OurFamilyWizard to many of the parents I work with, and it continues to be a highly valuable tool, especially in high-conflict or complex co... See more

As professionals over seeing multiple parents communication, its a fantastic tool to use when navigating co-parenting, especially when there has been high conflict. The functions within the app, parti... See more

As a Guardian ad Litem and attorney for children in high-conflict custody matters, I consistently recommend OurFamilyWizard over AppClose and other free communication tools. The Pro Account access all... See more