OtticaSm.com Reviews 27,002

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

It is the perfect page for buying sunglasses,I ordered 2 times in a 15 days. Products came in record time from italy to germany,super quality,original,cheaper than everywhere,suggest to all to buy in... See more

Rated 3 out of 5 stars

Very disappointing experience with Ottica SM. It took numerous messages and constant follow-ups just to get any action on my order. While I understand that issues with DPD can happen and may... See more

Rated 5 out of 5 stars

I have been member on Ottica SM for many years but hasn’t ordered until now because of hesitation and back then no English on the website. I trusted the reviews which said original product and not a... See more

Rated 5 out of 5 stars

Excellent service and, most importantly, support. The manager was in touch every day before my purchase. They shipped within 7 days. The entire delivery took about 10 days. The store's prices are amon... See more

Company details

  1. Sunglasses Store

Written by the company

OtticaSm.com: vendita di occhiali da sole e occhiali da vista per donna e uomo delle migliori marche come Ray-Ban, Oakley, Prada, Persol, Dolce & Gabbana, Versace, Burberry, Emporio Armani, Miu Miu, Bulgari, Tiffany, Vogue, Michael Kors, Tom Ford, Prada Linea Rossa, Giorgio Armani, Nike, Arnette e tanti altri. All’interno dello shop online sono disponibili maschere da sci Oakley e Adidas e occhiali da ciclismo e mountain bike. OtticaSm.com vanta una lunga esperienza maturata sul campo con due negozi ben avviati presenti nel centro storico della Repubblica di San Marino, gestiti da personale competente e preparato in grado di fornire assistenza alla vendita e consigli mirati. Lo store OtticaSm.com negli anni si è guadagnato una posizione tra i leader nella vendita on-line di occhiali dei migliori marchi disponibili. Occhiali e confezioni 100% originali OtticaSm.com vende solo ed esclusivamente prodotti originali. OtticaSm è rivenditore certificato e autorizzato dei più importanti produttori di occhiali da sole e occhiali da vista: Luxottica, Kering Eyewear, Safilo Group, De Rigo, Marcolin, Marchon. Ogni occhiale proviene direttamente dal produttore ufficiale. Tutti gli occhiali sono spediti completi di custodia originale e/o astuccio, certificato di autenticità ed eventuali accessori se previsti (panno pulizia lenti). I punti di forza di Ottica Sm sono: - I migliori brand di occhiali al miglior prezzo - Occhiali originali al 100% - Packaging originali - Rivenditori dei più importanti produttori: Luxottica, Kering Eyewear, Safilo Group, De Rigo, Marcolin, Marchon - Attivi dal 1961 nel settore dell’ottica - Alto livello di esperienza - Professionisti del settore ottico - 2 negozi fisici situati nel Centro Storico di San Marino - Oltre 30.000 recensioni positive - 97% recensioni positive sui più importanti siti indipendenti (Trustpilot ed Ekomi) - Più di 100 marche di occhiali disponibili - Più di 100.000 occhiali a catalogo - Pagamenti sicuri - Spedizioni veloci - Consegne in tutta Europa - Spedizioni con tracking online - Video dedicati per i più importanti modelli di occhiali da sole e montature da vista - Costante aggiornamento del catalogo con le nuove collezioni


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

27K reviews

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Replied to 6% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Update. I still haven’t received my refund. Today is the 27th of April. This company has no respect for their clientes As we can see, they do not answer any of the reviews clientes have posted.

On the 17th of March, I placed an order for a pair of glasses. After some time, I was informed that they didn’t have the model, or colour I ordered in stock, so I would have to wait. Eventually I asked for feedback as I was not give. Any more information. They said they were sorry but did not know when or if they would receive the glasses and that I could choose another pair or cancel the order. I decided to cancel the order. Today is the 21st of April, more than a month after my order and I have no glasses, no information and no money. Be certain they have the product in stock otherwise you will have problems. I would not recomend buying here. If you read the comments, these situation are common, with products they don’t have in stock. An honest company does not take só long to refund money especially when it is not the buyers fault.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

The delivery was a bit long because of easter day, but the experience was great. Thank you

7 April 2026
Rated 1 out of 5 stars

These are scammers

These are scammers! I ordered glasses on March 9 with delivery within 3–5 days. I didn’t receive anything and contacted customer support. They replied that the glasses hadn’t been shipped yet and would be sent the following week. I wrote to customer support five more times, and now they simply don’t respond! More than a month has passed and there have been no further messages! I asked for a refund, and again there was no reply. Do not order from this website! They are scammers!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Reasonably Fast Shipping and Good Product

I have been member on Ottica SM for many years but hasn’t ordered until now because of hesitation and back then no English on the website.
I trusted the reviews which said original product and not a scam.
Yes the product arrived and it looks original.

10 April 2026
Rated 4 out of 5 stars

Authentic & Affordable

The product is authentic and arrived in perfect condition. It’s also very reasonably priced. However, I’m deducting one star because delivery took more than 10 days. Overall, I’m happy with the purchase.

3 April 2026

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